I have a product offering catalog, I want to view it on service portal.

MalayanurKR
Tera Contributor

‎01-27-2025 01:22 AM

I have a product offering catalog, I want to view it on service portal.

 

I have created a new category as per my project needs which do not fall under any of the OOTB service catalogs. How can i attach the product offering  category to service portal and also how can i reuse my product offering to display on service portal for ordering .?

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MalayanurKR
Tera Contributor
In response to Juhi Poddar

‎01-27-2025 03:13 AM

Unfortunately I am not able to see my SOMT catalog listed here.:(

MalayanurKR_0-1737976418866.png

 

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Juhi Poddar
Kilo Patron
In response to MalayanurKR

‎01-27-2025 03:23 AM

Hello @MalayanurKR 

  • All the catalogs are present in sc_catalog table.
  • Please verify if you can see the SOMT catalog listed in sc_catalog table.

Thank You

Juhi Poddar

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MalayanurKR
Tera Contributor
In response to Juhi Poddar

‎01-27-2025 03:36 AM

Hi Juhi,

 

My catalog is listed under "sn_prd_pm_product_offering_catalog_list" and not under sc_catalog .

Is there a way to pull the entire catalog with Product offerings to here instead of creating new?

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Lucas Occhiutto
Tera Contributor

‎04-24-2025 10:29 AM

Hi!

I saw in the Yokohama upgrade that there's a new page for the product offering catalog in the business portal:

https://www.servicenow.com/docs/bundle/yokohama-order-management/page/product/tmt-order-mgt/concept/...

But after installing the business portal plugin, I wasn't able to access the page.

LucasOcchiutto_0-1745515789284.png

 

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Aditi18
ServiceNow Employee
ServiceNow Employee

Tuesday

Any luck solving for this?

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