Ask for Approval getting skipped in Flow Designer

krishna26
Kilo Expert

Ask for Approval getting skipped even i gave all the details correctly. I am not sure why this is happening , could any of you check the screen shots attached & correct me on this please

3 REPLIES 3

Tony Chatfield1
Kilo Patron

Hi, have you checked\confirmed that the requested_for.manager exists\is valid?
I would expect the approval to skip if there was no valid manager record applied.

Hi Tony, Yes I have given the active manager record who is having required roles to access the application as well. If I try the same using Workflow it's working fine. I am not sure what wrong have I done here. I have followed the exercise give in learning plan of servicenow instance

I had the same issue using flow designer (following the "Using flow Designer" learning plan for New York). I think their is a corruption in the forked data somewhere (Note: I haven't done any in depth analysis as to the root cause yet!). I could only get it to work by setting the manager for "Adela Cervantsz" to System Administrator which then paused the flow as expected and allowed me to continue with the exercise.