Resolved! Regarding MIMP stakeholder communication plan
In MIMP, Hourly Update notifications to stake holders are being sent as separate emails currently, but I want to sent as single mail thread from start to end. How should I configure this.
Forum Posts
Can Manage Documents be linked to existing Knowledge articles
We are looking into using Managed Documents as a repository for files that are attached to knowledge articles. We currently use a SharePoint as a file repository and like the idea of keeping everything in ServiceNow but we don't want to recreate the ...
We have a requirements to auto assign a Ticket to a specific Group member.
We have a requirements to auto assign a Ticket to a specific Group member based on email containing some words. How can we achieve it?
How to redirect to customize dashboard after specific user logged in at platform ?
In my personal instance , after I logged in at platform ,below page is default displayed. but,I would like to achieve that one customize dashboard default displayed after I logged in at platform. Does anyone have solution can achieve this requirement...
Interview questions
Hello All, I have a few interview questions. Could someone please provide answers to them? Questions:1. Explain what is CI lookup role, How can we make it more efficient with less hardware?2. How can we reduce unmatched data when an integration exist...
Refresh Workspace
I'm working with the CSM workspace with UI Builder, I'm changing the state from code but the workspace UI actions don't update, the field state update correctly but the UI Actions don't. There is any to force the workspace to reload without reloading...
Conditional formatting in Service Portal
Hi, I have a client script that looks if someone is active or not. If they are no longer active it will display the username in the field in red text. This gives a nice easy visual to see which records need updating if/when a user leaves the compan...
Process flow formatter in Custom Workspace
How can we show the process flow formatter in custom workspace record pageIts available in native view but since thats not supported in workspace and i tried using the stepper but didnt had much success?
validation rule Unsafe jelly statement
i have a UI page, where i am using jelly statement (below is the code) along with some hidden fields,<div class="modal-body"> <p style="font-size: 16px;padding: 0px;margin: 0px;">Click Yes to set the following CIs to non-operational.</p> ...
OIDC with on behalf of capability
Hi ServiceNow community,I got the requirement to integrate a OIDC IdP that provides the possibility during the authentication process to select an other person or organization for which this user should act as / on behalf of. The authenticating perso...
Resolved! How to use the S3 Spoke in a Developer Instance
I tried using the S3 Spoke in a Developer Instance, but I couldn’t find this app in the Application Manager.I also activated the IntegrationHub Enterprise plugin in the developer management interface under "Activate Plugin," but the S3 Spoke still do...
How do I reduce memory usage on a dashboard?
I have a Dashboard with multiple tabs, but each tab usually only has one or two widgets which are basic reports. One Dashboard I have has maybe 10 tabs, and make 20-30 reports total across the tabs. I use all them on a daily/weekly basis to monitor ...
Flexible visual task board: Losing/dissapearing custom columns
Hi, I created a flexible visual task board because I want my tasks to get added to the board automatically but I need custom columns to manage our WIP effectively. I created new columns, moved my cards around and everything was working fine. Each car...
Resolved! How to set Agent availability to "Available" every time they open the workspace application?
When an Agent clicks the workspace application link, I want to automatically set their availability to Available so the agents do not have to set this themselves. Anyone have any ideas if this possible?
Parallel flow logic in another parallel flow logic
Hi , There is a requirement where I need to create below flow in flow designer. Initially, there should be 2 tasks which will create parallelly. Based on completion of first task i.e Task A, 3 parallel tasks i.e. Task C, D, E should be created. When ...
