Hi I have a requirement there are two variable in a catalog item one is Multiline and other is list collector . once we put value in Multiline variable then the value is auto populate in list collector variable. But the issue is once the value is mor...
Incident Management - Major Incident Management plugin defect notificationA defect in the Now Platform® Xanadu release that affects instances with the Incident Management - Major Incident Management plugin (com.snc.incident.mim). When the script incl...
現在、ServiceNowでプロバイダー通知の設定を行っているのですが、以下の問題に直面しています。 問題の詳細: incident.insertedをトリガーとして送信する通知を定義しています。通知が送信されること自体には問題はないのですが、「×」や「クリア」ボタンを押して通知を削除しても、その場では消えるものの、再度ログインすると削除した通知が復活してしまいます。 質問:この問題の原因として考えられることは何でしょうか？一度削除した通知が復活しないようにするための対処法をご教示いただけますで...
I'm facing a rare issue and i think it is associated with some settings on the laptop. But i couldn't find out what was it. Issue is as below.1) When i load any service portal page, it get stuck in Loading. A text as "Loading" appears on the left top...
Dear community, I'm trying to create my first custom action that would run a PowerShell command to create a new OU in Active Directory: So far, all my attempts fail with "Authentication failure with the user ... ": This account is domain admin ...
Hi communityWe have created a view port in the sidebar of CSM Interaction Record Page which has a form component and a button that creates a record in the table (customer_contact) of the form component. The problem that we are facing is once the reco...
Hi,I am trying to Integrate MS teams with ServiceNow where I want to create a Team and channel for the same team.I am using Microsoft Teams Graph spoke to create a channel with the help of Group ID that is already available.But I am trying to create ...
I'm currently trying to get a form's view in Service Portal. In the back-end using getView() works without a hitch, but it isn't accessible from the portal. g_form.getViewName() doesn't give JavaScript errors, but it always returns an empty string. I...
I have an HTML field in ServiceNow where users can toggle editability using a checkbox. Here's how it's configured:UI Policy:Name: Make HTML/Link field editableCondition: When the checkbox is checkedAction: Sets the HTML field's Read-Only property to...
I have 2 versions of a landing page for the vendor manager workspace. I would like one version to be shown to people with a role and the other version to be shown if they have a different role. Is this possible to configure?
Does anyone have any idea to show/hide these tabs depending on role? This is in the vendor workspace.
What do I need to add/change for a user to be able to see the list view on the vendor workspace?
Hello Experts,I have a question regarding AI Search from an operator's perspective. Are there any operational limitations or considerations we should be aware of?For example, until a large number of inquiries are accumulated, the search results may n...
When I try to "Open My instance" under Micro-Certification - Welcome to ServiceNow (Xanadu), it is showing that it needs to be Wake up for the first time. After click on wake up it is showing it needs to wait for 20 minutes. After waiting, if we ref...
Hi All, I wrote email script to pick the values from system property and display it in email notification. But I am unable to see the email script values in the email. Attached are the email script and notification images. Kindly assist me here