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Integrating ServiceNow with Jira Data Center

Hello, I want to integrate ServiceNow to Jira Data center bi-directionnally. I've already done this for Jira Cloud, but I don't know how to achieve this with Jira Data Center. Below my questions : - Integration hubs works in case of Jira Data center ...

medreda12la by Kilo Contributor
  • 1239 Views
  • 2 replies
  • 0 helpfuls

Resolved! Script to add cc'd users to watch list

Hello, I need to create an inbound action that auto populates the watch list with  cc'd user(s) for RITMs. How can I do this? If a cc'd user does not exist in the system, I do not want to create a new user Thanks!

mkader by Kilo Guru
  • 3808 Views
  • 23 replies
  • 12 helpfuls

Rollback option in Flow Designer

Hi all!  If anyone could assist: I'm trying to create a flow, on Flow Designer, that when creating a task and ask for approval, if rejected, to go back to the same task without closing or loop (which is currently the case) and ask for approval again....

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Rui Nando by Kilo Explorer
  • 4464 Views
  • 5 replies
  • 0 helpfuls

Flow designer sequential approvals

  I am trying to create sequential approvals using the flow designer so that I can have multiple levels of approval on a single catalogue item. In the legacy workflow, I can create multiple approval steps without impacting the parent RITM record, and...

Jonathan63 by Tera Contributor
  • 6622 Views
  • 39 replies
  • 14 helpfuls