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Forum Posts

Is there a specific limitation on the number of Knowledgebase Articles in ServiceNow, or is it limited by your purchased storage space?

As an administrator of Salesforce, we had a limitation to number of knowledgebase articles that we could have, both active and archived.In ServiceNow, does this limitation exist, or is it just an overall storage limitation that you contractually pay ...

vbxprt by Kilo Contributor
  • 2331 Views
  • 4 replies
  • 2 helpfuls

Resolved! Custom Widget to Display Resolution Information

I was attempting to find an existing widget to replicate and adjust but can't find any good examples.. Relatively novice at developing custom widgets, but willing to learn and understand the approach. I'm looking to create and add a custom widget to ...

SMcCray76 by Giga Guru
  • 3516 Views
  • 4 replies
  • 2 helpfuls

Integrating ServiceNow with Jira Data Center

Hello, I want to integrate ServiceNow to Jira Data center bi-directionnally. I've already done this for Jira Cloud, but I don't know how to achieve this with Jira Data Center. Below my questions : - Integration hubs works in case of Jira Data center ...

medreda12la by Giga Contributor
  • 2039 Views
  • 2 replies
  • 0 helpfuls

Resolved! Script to add cc'd users to watch list

Hello, I need to create an inbound action that auto populates the watch list with  cc'd user(s) for RITMs. How can I do this? If a cc'd user does not exist in the system, I do not want to create a new user Thanks!

mkader by Kilo Guru
  • 6618 Views
  • 23 replies
  • 12 helpfuls