ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

script needed

HI All,there was an issue happened and for the few incident the caller id got blank . when i see the incident history the caller id is blank. Now need to update the caller id on the incident from history table   I need a script for the  condition on ...

Saib1_0-1725475136979.png
Saib1 by Tera Guru
  • 527 Views
  • 7 replies
  • 0 helpfuls

Resolved! Printing KB Article from Service Portal

Hi Community!I am looking for a solution to the following issue:When end users try to print a KB article from our Service Portal the actual article (widget KB Article Page) gets cut.You see the "slider" on the right hand side on your print, but of co...

Issue with UI action condition

I am working on a UI action to "Copy Security Incident". But it should show only when there is a special security tag (lets call it 'XYZ'). I am giving condition -current.security_tags.indexOf('sys id of XYZ') != -1.  Issue I am facing - The UI actio...

Jasjit by Tera Contributor
  • 268 Views
  • 1 replies
  • 0 helpfuls

Resolved! Text Indexing together with Remote Table

Hi everyone. I'm working for a client who are using remote tables.One of these remote tables is showing data on a table extended from the task table. On that main table is a reference field that points to the remote table. This means everytime the re...

Casper6060 by Mega Sage
  • 571 Views
  • 1 replies
  • 0 helpfuls

Resolved! Error creating SSO with Azure

I'm trying to create an Identity Provider that authenticates to Azure.  I've gotten most of the way there, but I'm stuck with the attached error screen and message. Ensure that the user you are trying the test connection with is present in the system...

erico by Kilo Contributor
  • 7619 Views
  • 9 replies
  • 10 helpfuls