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Resolved! getting error for cross scope access privilege

Getting below error from portalScenario:i have created one widget in 'Knowledge Management - Service Portal' application and doing GlideRecord from table 'u_kb_template_test_article' which in global application.I have granted the access from table an...

Prakash_S by Tera Contributor
  • 2371 Views
  • 2 replies
  • 1 helpfuls

Resolved! Create Problem from incident after confirmation

I have requirement to create problem from incident. I know there is out of the box button is there but that is not asking for conformation. Upon confirmation given only problem should get created. i have created new ui action for same but both ui act...

RunsumS by Tera Contributor
  • 967 Views
  • 1 replies
  • 1 helpfuls

session Object is not working correctly

 var char = new GlideRecord('sn_ind_tmt_orm_order_characteristic_value'); char.addQuery('order_line_item', current.order_line_item.sys_id.toString()); char.query(); while (char.next()) { if (char.c...

Community Alums by Community Alums  
  • 596 Views
  • 1 replies
  • 0 helpfuls

Resolved! Dynamic Reference Variable on different tables

Hello all, What would be the best solution to achieve the following: 1. I have variable X on item that is a Select Box with Question Choices: Business Service; Service Offering; Business Application2. I need a dynamic variable to display records from...

kandulek by Tera Expert
  • 996 Views
  • 1 replies
  • 1 helpfuls

Where are Related List User Filter Condition Stored?

Within a form's Related List, a default Filter Condition can be set and is editable by the user.- The filter is remembered for the user. - The filter is also specific to the parent record associated to the related list(i.e. other parent records do no...

Community Alums by Community Alums  
  • 859 Views
  • 1 replies
  • 0 helpfuls

Resolved! Is it possible to restore a favourite if an individual accidentally deletes one from their favorites list in UI16?

An agent has asked us if it is possible to restore a favourite if they accidentally delete one from their favourites list in Ui16, can anyone advise if there is way to do this? Or alternatively is there a way to have a prompt that confirm they want t...

Lisa F by Tera Contributor
  • 4141 Views
  • 6 replies
  • 5 helpfuls