Resolved! Cart API Help
Hi Team, Can some help me with below requirement step by step. I need to submit a catalog item once i receive an email and auto assigned to group service desk level 1 as a default group.
Forum Posts
Not able to post my query
Hi @David and @Dan Bruhn , None of my post getting approved, i am trying since couple of day. I come to know that you can help to get it approved. Please do the needful. Regards,Amit
Service Account usage for Event Management
Looking for a way to find out which service accounts created for integration are being used for Event Management - Is there a way to discover which service accounts are being directly used by Event Management (or any other module, but need to sepa...
Use Attachment on RITM to Associate CIs via Import Set
Have a catalog item that accepts a spreadsheet as an attachment containing a list of CIs to decommission. Built a flow that automates the running of the data source (attachment), import set and transformation map to add each row as a related Impacted...
Configurable Workspace - Related Lists - Delete Confirmation
Hi there, recently, I was looking into custom buttons on related lists in Workspaces.As describe here, creating a custom button usually requires several steps which can be summarized as follows:Creating a button as a declarative action (DA)Defining a...
Resolved! Which plugin i need to install for CSM
Hello Community, I am going to implement CSM module for my client, i want to know which all plugin need to be installed to implement CSM module.
Print Counter using XML code
Hi, I was trying to print counter of numbers in a table using JSP code in servicenow. However, the counter is not working as excepted, its throwing null values. Please find my script below and correct me.Thanks in advance!----------------------------...
Resolved! How to use spUtil and Record Watch tool in widgets (Service Portal)?
Hi guys,I will be really glad if you help me with my case.I edited the header of my Service Portal and now in the menu there is a custom tab (dropdown) which shows some information stored in the platform.I also have a form on one of my pages which ca...
Create a new normalized company (with Data Normalization Services plugin)
We recently installed the Data Normalization Services plug-in, and now we are confused how to create a new company. If I add a company directly to the core_company table, it defaults to Normalized=false and the field is read-only. If I create the com...
customise portal catalogue home page
Please find the changes i made to the widget to customize the portal. something seems to be broken in my codeI am writing a select function to filter catalogues on basis on alphabetical order and popularity and favourites. server side:(function() {v...
Functional @mention on Workspace
Hello, I am trying to adjust filter the users specifically for the Activity Stream @mention Feature on Workspace. I need to filter users by the next query: sys_class_name=sys_user^active=true. I have found resolution, which is working fine for Classi...
Resolved! Filter users for Activity Stream @mention
Hello,we are importing users from our LDAP / Active Directory into our ServiceNow instance. Unfortunately we also need to import external, admin and other non-employee-users (to allow Service Requests, CI assignments, orchestration, etc.). Moreover, ...
Using Sybase database in Flow.
Hello, I am wondering if anyone has successfully setup a Sybase Connection through Integration Hub/Flow. I am attempting to setup our Netcool connection, which is currently accomplished through script includes, as flow actions. I have setup the con...
Adding group to user after integration is ran
We are getting a full file integration to update User Records and HR Profiles daily, but we run into an issue where we can not add a group to those users. Our goal is to add our 'Contingent Worker' group to each user on the file. We have tried adding...
