How to add a decision table to update set
I have huge number of updates in update set. I wanted to add the decision table in new update set, is there any way to capture the entire decision table to update set.Thanks in advance!
Forum Posts
Is approver_user role counted as license ?
Hi, Looking for clarity around license usage, we have several non fulfiller users in the system, but they need to approve RITM's which would require approver_user role. Does this role consumes license ? there are mixed post around it on internet.
want to change the Legal First Name in Web Assessor Account
I want to update my legal First Name in Web Assessor account how?
Create a Child RITM for a parent RITM
I am developing a catalog item "Create Access" which has 4 variables in form level "User Name" , "Email" , "Duration" , "Description". I am also created another form "Create Access - Child " with same 4 fields which will be generated as a child to "C...
Resolved! How to create a popup dialog box on a UI Action and populate a field
Hello, I have a "Reject" UI Action that I need to display a pop-up for with a comment box. They need to write the reason for the rejection. After they click ok, the rejected comment populates a reason field on the form. How can I set this up. I am s...
Increase the gap between variable tab and table boarder under section on form
Hi Community, I have issue like, I want the gap between variable tab under catalog variable section on change task form. As shown in below image 1. red arrows shows the defect image 2. green arrow shows the expected result 1. 2.if any have the solu...
Business rule is not working when image content type is inserting or updating in Attachment table
Hi All,I have written a BR (before Insert/ Update ) on sys_attachment table to update image. But sometimes it is wprking sometimes not. var kb = new GlideRecord('kb_knowledge'); kb.addQuery('sys_id', current.table_sys_id); kb.query(); ...
Resolved! Is it possible to use sub pages on a different page?
Is it possible to use sub pages on a different home page? I'm trying to copy the announcements sub-page from the Service Operations Workspace and add it to my custom home page we have created.
Global Search core UI: User not able to see 'People - Users' option
Hi everyone, I am currently experiencing this issue where the user with ITIL role is unable to see the 'People - Users' option from Global text search results page in Core UI.Checked 'People & Places' from "Text Search Groups" table, it has role ITIL...
Bulk import thousands of PDF and Word documents compressed in a zip file into a table
Hello, I am requiring a custom solution allowing me to import multiple zip files containing a large amount of PDF and Word documents to example_table. As each file is imported, a new record on example_table is created for said file where it is added ...
TypeError: g_form.getDisplayBox is not a function error message on Portal and workspace
I've written a client script which is copying one of the field value from parent record to child record. This script works fine at backend but fails in workspace or portal. This script copies field "u_audit_area" value from an engagement form to walk...
Resolved! Validating a choice field type value in a script include
I'm trying to validate that when a scipt include is updating incident for example, that values of the choice type fields are valid. I was hoping I would not have to query sys_choice but I'm facing troubles. I've tried two approaches so far: GlideChoi...
Incident Auto Refresh Workspace List every 20 seconds same as alert
Incident Auto Refresh Workspace List every 20 seconds same as alert.For alerts OOTB has a table if we add a list it will auto-refresh I need to do the same thing for the incident.
LIST views to be auto refreshed in workspace
LIST views to be auto refreshed at least once in 5min - 15min.
