ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Catalog Item search is not working

Catalog item search is not working in maintain item table (sc_cat_item) when searching via name or short description. There could be more tables affected with this issue..For Example : There are multiple catalog item available with the name starts wi...

Saib1 by Tera Guru
  • 467 Views
  • 3 replies
  • 0 helpfuls

Use count field of the knowledge table

Hi,Please assist on the below points I'm not able to understand when the use count field of the kb_knowledge table will be updated. i have referred so many pages. but not found appropriate answer.My obseravation:1) when we attach the knowledge articl...

charushk by Tera Contributor
  • 529 Views
  • 3 replies
  • 1 helpfuls