How to switch to native UI from SN Washington DC
Please share the steps to switch to native UI from SN Washington DC
Forum Posts
Resolved! Offer the change function (language) in the ESC portl
Hello team,how can I offer a function in the ServiceNow ESC portal that allows you to change the language there?BR
Flow Designer - Setting check box variable value to false on RITM if the approval is rejected
Hi Everyone, I have a requirement to set the variable "approve" type check box to be "unchecked" When the approval is rejected.Could anyone please help me? FYII tried this solution but it didn't help me and this script too (function execute(inputs, ...
Transform map script created automatic while creating transform map
Hi All, I am working of data import from Excel File Attachment via Catalog item. While creating transform map some transform script creating automatically.I am not sure if these scripts will create issue or they are just OOTB. Please help. Thanks,Sam
Updating action buttons in top tool bar - add/remove, update permissions
I have been tasked with making some updates to the buttons in the top tool bar on REQ records, but I am not sure where to find the ability to make these edits. Could someone point me in the right direction? Specifically, I'm looking for info on the C...
Managing regular planned events
I have a need to track regular tasks that need to be tracked (daily, weekly, periodically ect) an example that I’m wanting to track is if we have a system that needs its subscription monitored and tracks due time with natifications to indicate remind...
How can a default dashboard be set for a user?
Upgraded to Tokyo and converting homepages to dashboards. Want to set the newly converted dashboard as the user's landing page. What user preference is this? If it's set as a user preference, would they always land on that page or would it display th...
Resolved! Class is not importing via Transform map
Hi all, I have created a transform map in my PDI and trying to add class in that for cmdb_ci table.Every data is importing except class. I checked some community link, mentioned to create transform script.Please help me in creating transform script. ...
Accessing KBs in Service Portal - where Knowledge Base is NOT listed in Related List
Well, that's a really long subject line...Hi all,Let me describe my issue. How long have you got? We have a Service Portal with Knowledge as the only thing listed in the KB Related List on the SP Portal. What I would like to do is create a new Kno...
External Credential Storage plugin
Hello my fellow ServiceNow Enthusiasts, Hope you're All doing fine! I would just like to check with you guys if there's an existing ServiceNow documentation that says the External Credential Storage plugin is free or can be activated as free. Thanks.
URL is not working
Hi Guys, https://hub.testinginstace.com/Pages/default.aspx as I am trying to login to ServiceNow but its giving me this error changed the name for the privacy purpose) can you please help ?
When ever we try to refresh a portal page the domain name changes to some randam IP address
Hi,We have implemented a custom portal and after vancouver upgrade ("System Upgrades: glide-vancouver-07-06-2023__patch8-hotfix4-05-29-2024_05-30-2024_2136.zip" ) we experiencing an issue. When ever we try to refresh a portal page the domain name cha...
Federated Knowledge Management Possibilities?
I am new to this forum (but not to service management industry) and this is my first post so I'm not sure if I have selected proper forum. I am interested in exploring the possibility of setting up federated knowledge management with Service now esp...
Error Submit APP
At the end of creating an APP, when I press the SUBMIT button I receive the following error message:"App Engine Studio needs more setup. Ask your admin to check the pipeline configurations for this instance. You can try to submit again, later."
Add users to AD groups
Hi, I have to add users from the catalog item "Requested for" field to the AD group with respect to "Environment" field from my catalog item form... "Requested for" field is multiselect"Environment" field is also multiselect like A,B,C when users wi...