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Rollback in flow designer

Hi Team, Do we have rollback in flow designer? example : I built one flow, where I am updating 3 records with same feilds.lets say A, B , C are records i need to update one of the field called feild1. Now senario is : what if flow designer fails to u...

Vinay2509 by Tera Contributor
  • 1480 Views
  • 2 replies
  • 0 helpfuls

Password Reset and Users not logged

Hello, We use SSO and we have the Password Reset app deployed and working fine (for users logged in). Even from their Windows computer they can reset their AD password from Windows login page using ServiceNow Password Reset Windows app. However, some...

Screenshot 2023-03-31 at 1.34.34 PM.png

Flow Designer to Auto Close Task

I'm using Flow Designer for a catalog item that creates multiple tasks. The requirement is to auto close the first task if it's still open after 2 business days and then have the flow continue. Can someone show me how to do this? Thank you!

CathyD by Tera Contributor
  • 597 Views
  • 1 replies
  • 1 helpfuls

Resolved! KB Category Picker not working with custom table

Hello, I'm having issues with setting up the KB Category Picker to work with a custom lookup table / form that I've created. The desired KB Category Picker that I want is shown below; it is the same picker that is used when creating a new knowledge a...

find_real_file.png find_real_file.png find_real_file.png
Eddie_N by Kilo Explorer
  • 2277 Views
  • 4 replies
  • 1 helpfuls

Resolved! making text bold with javascript

hi all,I've got a piece of script that is putting some text in the work notes on incidents.   How do I get part of the text to show in BOLD?incident.work_notes = "Transferred from request " + request.number + "\n" + "\n" + request.work_notes.getJourn...