URL is not working
Hi Guys, https://hub.testinginstace.com/Pages/default.aspx as I am trying to login to ServiceNow but its giving me this error changed the name for the privacy purpose) can you please help ?
Forum Posts
When ever we try to refresh a portal page the domain name changes to some randam IP address
Hi,We have implemented a custom portal and after vancouver upgrade ("System Upgrades: glide-vancouver-07-06-2023__patch8-hotfix4-05-29-2024_05-30-2024_2136.zip" ) we experiencing an issue. When ever we try to refresh a portal page the domain name cha...
Federated Knowledge Management Possibilities?
I am new to this forum (but not to service management industry) and this is my first post so I'm not sure if I have selected proper forum. I am interested in exploring the possibility of setting up federated knowledge management with Service now esp...
Error Submit APP
At the end of creating an APP, when I press the SUBMIT button I receive the following error message:"App Engine Studio needs more setup. Ask your admin to check the pipeline configurations for this instance. You can try to submit again, later."
Mutual Authentication Not working with Third party Application
Hi All, I have created the Java KeyStore Files using the below commands keytool -genkey -alias snow -keyalg RSA -validity 365 -keystore snow.jks -storepass abc123 -keypass abc123 keytool -export -alias snow -keystore snow.jks -st...
Add users to AD groups
Hi, I have to add users from the catalog item "Requested for" field to the AD group with respect to "Environment" field from my catalog item form... "Requested for" field is multiselect"Environment" field is also multiselect like A,B,C when users wi...
RITM stage is now sorted correctly
I have observed that the Stage on one of the catalog items is not showing up in the right order correctly. In the screenshot below, the Waiting for Approval stage should show up 2nd but it's showing up as 4th. How do I fix this?
How to automatically download files created by business rules to a local PC.
I have created a business rule that when a record is inserted into the pm_project table, the contents of the table are saved in a JSON file and stored in the sys_attachment table.I am also able to get the download link for this JSON file.How can I au...
ServiceNow script to get catalog items based on matching user criteria
Hello team, I am curious to know how 'Available For' and 'Not Available For' is implemented in ServiceNow catalog items. Basically, I am looking for the script which will return me the list of catalog items matching user's user criteria. I would lik...
Resolved! "Managed by group" field in the Location table
Hello SN community, I'm unsure about the purpose of the "Managed by group" field in the Location [cmn_location] table, can it be used for assigning the group for tasks (inc,prb,chg,sctask,...) based on location or it has another purpose? Thanks in fo...
SOW - Visualization Refresh on Landing Page
In the old workspace we have the refresh readily shown on the card:How do we make it that way in SOW? Currently, you have to click on the three dots before making it to the Refresh button. That adds an extra click.
Snow Password Reset- Send Email verification code to Personal Email aaddress?
Did someone try configuring Password reset in the San Deigo version? We are trying to implement a self-service password reset and in the process, our aim is to send an email verification code to the Personal address e:g g xyz@gmail.com. I have config...
Resolved! Can I change listview of reference lookup-list without sys_ref_list?
Hello. I want to customize lookup-list appearance.(It appears when you click Magnifying glass icon.)I know sys_ref_list, but I want to change only specific fields.Can I change list view of this without sys_ref_list?Thank you.
Viewport rendered correctly in UI Builder but not on the preview page
Hello, I'm configured a Record (parent) page where I've added a viewport (child) to display data from another related table. I've followed Brad Tilton's guide here (https://www.servicenow.com/community/now-platform-forum/how-do-viewport-tab-communica...
