CI record creation
I am facing a challenge, if an asset record is created manually, the associated CI record is not getting created. How to resolve this?
Forum Posts
MS teams connector is not working
Hello.I created a new team and channel on MS teams and in order to connect it with ServiceNow for messages I need to add the connector 'Incoming Webhook'.I already add it but everytime I click on 'configure' the page turn white. Can someone help?
Automation
Dear Community,I am quite new to using ServiceNow and I need some help with creating an automation. My goal is to identify tickets that have been escalated to a vendor and subsequently closed, and then export the last email from the vendor to a Know...
Interactive filter for knowledge categories that are 3 or 4 deep- not able to dot walk to them
We received great help with tying the Parent ID / category to second level of category but cannot reach to teh third.we have articles that have a Parent> 1st level> 2nd level and all articles are in that 2nd level. This is to help create a interactiv...
Disabling auditing for a child table of an audited table
Hi,I'd like to know if it's possible to disable auditing for a table that extends a table that has auditing activated. So, for example, in our configuration, we have the "Audit" field checked on the Task table. Then, there's a custom table that exten...
Resolved! How to perform sequential approvals in Flow Designer?
I am trying to create a flow which will perform sequential approvals for a record, but it doesn't seem like Flow Designer supports this. The scenario is a given record has 3 different people that need to approve, but sequentially. This means that App...
when i am opening a table i receive a message "The element type "div" must be terminated by the matching end-tag "</div>"" and also when i open any update set i recieve this error "Exception (org.mozilla.javascript.JavaScriptException: java.lang.Null
when i am opening a table i receive a message "The element type "div" must be terminated by the matching end-tag "</div>"" and also when i open any update set i recieve this error "Exception (org.mozilla.javascript.JavaScriptException: java.lang.Null...
Reserved words for Dynamic translation
We have enabled Dynamic translation for live chat in our instance. Is there a provision to specify a list of key words that should not be translated by Dynamic translation like some product name etc.. at ServiceNow end or is it possible only at vendo...
Sys_id showing instead of actual image in Portal Widget
Im trying to get the list to show in the Portal like it does in the Platform using the Data Table from Instance Definition Widget, but I can't get it to work, it keeps showing the sys_id instead of the actual image. Any ideas on how I can work this o...
Notifications for syslog_transaction table
Hi all!I want to send notifications whenever a record with given conditions are inserted into the syslog_transaction table.However, even when the notification is quite simple, no emails/email logs were generated.Can someone explain to me why?
Resolved! Now Experience / Next Experience Terminology
What's the difference between Now Experience and Next Experience? Did the term Next Experience replace Now Experience? Or does "Next Experience" only refer to the new "Polaris" redesign of the Classic UI?
How many types discovery does SNOW have?
how many types discovery does SNOW have? horizontal discovery, capi, pattern, pattern based targeted discovery, tag based discovery, any others and what's their relationship? Thanks.
How do I build a report that returns the duration of ATF Suites?
I want to build a report that will allow me to see the duration of ATF test suites over many days. For the purposes of this question, this test suite will run every day and I want to see the duration for each of these test suite runs (to make sure th...
im looking for a way to see when the last time a role was used that was granted to a user
im sure we are not the only company wanting to know this we grant a role to a user and they are not using the role, we want to remove that role from the user i am looking for a way to track when was the last time a user used a role provisioned to th...
Erwin Data Modeler - Mapping ServiceNow Tables\Column on an external system
Hi, Has anyone had any experience mapping ServiceNow to an external source such as Erwin Data Modeler?We have a requirement to map our ServiceNow instance (Tables \ Columns etc) to Erwin Data Modeler. I was wondering if anyone had any experience of t...
