What is the difference schedule item's trigger types between interval and repeat.
What is the difference schedule item's trigger types between interval and repeat. Thank you.
Forum Posts
Getting "Error while athorizing the user" error in ServiceNow for Teams app in Teams
Hi, We have performed the integration of ServiceNow with MS Teams using below procedure.Installing ITSM/HRSD integrations for Microsoft Te... - ServiceNow Community But we facing issue when trying to open service portal from MS team.Sharing the scree...
isInschedule is not working as expected and giving always false even though the date is correct
Hello All, We are having a requirement to run a schedule job to send the auto strikes on incident. This schedule job should not run on german schedule and weekends. I have seen many articles to use isInschedule but it is always showing the result as ...
Choice values are appearing twice
Hi All,We have a dopdown field called "type" in a "devices" table. Under devices table we have created 3 child tables laptops and desktops. we have added 10 choice field values to the parent table(in sys_choice table table is u_devices and element is...
How to get the users added in TO and CC in email client template.
Hi, I got a requirement to add the users added from the "TO" and "CC" of the email client template to the record string field. From the image I have to add the users from "TO" and "CC" (marked in yellow) to a string field available on the form after...
Azure AD spoke user creation
Hi Experts, My requirement is to create a user in Azure AD using Azure AD spoke based on the information provided by a catalog item (which has first name, last name, location etc); once the user gets created in Azure AD same user record should get cr...
Save button of edit cart is not saving the modified value.
Hi All,I am having issue with Save button under the edit items.If I change the values in the field and click on Save button. the values are not changing and if i open the edit items it shows the earlier values only which user entered initially. Any h...
Resolved! Service Portal "Edit Item" doesn't have SAVE button
Hi all On the Service Portal you have the option to Edit the item before Checkout. However if you click on the Edit item button (the Edit button is on several places, an UI page pops up showing the item options. User can edit the options. However the...
visible the Virutal Agent Chat for a specific group
As i am new to servicenow, i have a requirement that i have to make visible a Virutal agent chat for a specific group only on Employee Center Portal.How to do so can any one guide on this.i have attached the configuration for Virtual Agent Chat. @...
Resolved! ServiceNow Best Practices: Track and Manage Configuration Changes Using Update Sets
ServiceNow developers and administrators configure and build changes to provide enhancements, fixes or probably add a new feature to an existing module. Knowing and understanding what to change and the impact of the conversion gives confidence to the...
What is the best module for basic request management?
Hey Team. I've been hunting and can't really find the answer to this question so maybe someone with experience knows it. If you wanted to build basic functionality for non-IT or HR people, which module is the best to build it in? e.g. facilities need...
How do you get the sys_id of a catalog item in a catalog client script?
I have a catalog client script on some of my forms where I need to know the sys_id of the catalog item itself (not the unique instance of the form record).I have tried g_form.getParameter("sysparm_id") in an onload script and it's bringing back a sys...
Resolved! Flow Designer to display category values in addition to labels
Hi,Is there a way to change Flow Designer to display Labels and Values in dropdown menus instead of just Labels? We have several different subcategories whom share same Label, but Value is different (and they are linked to different main categories)....
when RITM is created the field which is selected as "No" is changing to "Yes"
There is One Catalog item: Create User Accountand there is one Order Guide: Employee Onboardingand in which there is some field:1. Are you onboarding AB Company Employee?2. Select ONLY division So when "Are you onboarding AB Company Employee?" is sel...
Now Mobile Nav
Hi guys, may I ask if this is possible, can Now Mobile move settings and notifications to the Nav bar? If this is possible, please provide me with instructions. If not, is there any documentation regarding this issue? Please provide me with the link....
