We are getting an incidents from users, to access/add into an email id . So Servicedesk team is checking in different portals [Azure Directory[AD] / admin centre ] and confirming the portal and adding users into it. So now i want to create an catalog...
What is the difference between flow designer and workflow?
Hi All, We have a requirement where we need to add a background image in the column of a container in Service Portal. I'm very new to ServicePortal. Please find the below screenshot for your reference. In the below image you can find that for knowle...
A) Every module must be associated with a table.B) Modules open content pagesC) Every module must be part of an Application MenuD) Access to Modules is controlled with roles I am pretty sure it is A is this correct? if not explain what is the correct...
Are the contents same for the both ServiceNow Administration Fundamentals On Demand courcer and EBOOK .Is it enough to follow any one of these for csa exam preparation
We are trying to analyse the health of the instance and whenever any script goes from a sub instance to the higher instance we could analyse everything present in the update set via various options like on the basis of update set , on the basis of ap...
Hello ServiceNow Community! I have some questions regarding Knowledge Management, and how you & your organizations have set this up. I will briefly share what our knowledge (in ServiceNow) looks like, and what we would like to know. We implemented ...
I am new to Service portal. I have two fields abc and xyz on company table which are checkboxes. on my portal widget i want to show these checkboxes if they are ticked. The checkboxes are being shown on portal but with empty value. Also these should ...
Hi, Within my org we have a requirement to be able to create a general Operational Check task, the purpose of this will be to schedule the creation of these tasks to perform routine operational checks and we can utilise these to track work done on th...
Hi,When the Virtual Agent offers to log a call, it by default selects the 1-High value, is there any way to change this to 3-Low? I can't see how to make that change?
I tried this and it didn't work current.addQuery('location', '!=', ""); current.addQuery('cmdb_ci', '!=', "");
I am creating a simple balance dashboard for donated hours.2 lists show donations vs withdrawals. At the top are 2 single count scores that are the sum of the donation field and withdrawal field. What I want to then show (blue count widgt) is the bal...
HI everyone, We have a catalog item for new hire creation, which create users in Active Directory. Some of those users being created are contractors, for those we have two types, Contigent Worker and Service Provider. Those fields are not stored in t...
I am building a portal where the user needs to select an account (customer_account) via an sn-record-picker. When an account is selected, I am setting a user session variable using putClientData and setting a user preference using savePreference. Al...
I am receiving an error when trying to uninstall RPA Desktop Design Studio V5.1.0 which is required to upgrade / install v7All of the files are within the specified file location (C:\Program Files\ServiceNow\RPA Desktop Design Studio\...)
