Hello!I'm working on a notification for a rejected approval, and have been asked to include a link back to the record that was rejected. This normally would be pretty straightforward, but what I'm up against is this is a custom App (extended from Tas...
the variable 'by submit' created for the task when select option Type A is selected has to be visible and mandatory but not when TYPE B . At the same time when type B is selected and task is created for it along with the RITM then the variable 'by su...
Hello, I would like to restrict certain users who have the impersonator role to a sub-set of users that they can impersonate. I believe that this is achievable using a business rule - before query. I found the below on another post however I have b...
I have requested PDI for over a wee now and its still waitlisted
I would like to create a dark mode for custom theme. I create a variant, and added OOB css from dark theme, the dark mode is not consistent. Buttons and field labels are missing, how to fix this issue??
Hello all,. I think most of the people received this notification.I tried to read the KB to handle the reset of the pin or enrolment.Configure Soft PIN • Australia Platform security • Docs | ServiceNowFirst of all, it is saying that it is expiring on...
Menu and button colorWhen my companies ServiceNow instance was put together with the help of the ServiceNow implementation partners a custom theme was put in using company colors and branding. I was recently given the ask to enable Dark Mode for IT...
Can we integrate ServiceNow to Jir Bi-Directional with-out IntegrationHub Subscription. If yes, how should I proceed. ThanksAshok
Hi All, Want to understand how does Generate PDF Document works on Flow Designer. What shall we provide on template id? Thanks
Hi Snow community Has anyone built a schedule report for subscription management or any better idea for subscription management, thanks
How do i display the Live agent's name and the users in the Virtual agent chat window after every message.
In advanced work assignment->settings->queuesI want to change message in this field - "Initial agent response" I want to include the name of the agent that has accepted the Live Chat requestIs there an easy way to do this ?I don't want to use Quick...
If you manage notifications in your instance - and especially if you're looking to cut down on emails (to improve UX/decrease clutter) - the new Default Digest and Multi-Record Digest functionality added in Zurich is a major game-changer. Digests wen...
Hey Folks, my company wants to migrate from Confluence to ServiceNow's Knowledge Bases. Is there a direct way mass-migrate articles from Confluence to SN-KB or are we looking at downloading each Confluence article as a .doc and then importing into SN...