How to fix inline edit dropdown display on a dashboard
The inline edit drop-down display is being cutoff on my dashboard, as a result, I can't see the green save or red cancel. How do I fix this?
Forum Posts
Performance Analytics in ITSM
can anyone please suggest on the below query for AI performance analytics.AI performance analyticsas a support agent, I want Now Assist analytics dashboards so that I can monitor AI performance and track key metrics.Now Assist analytics dashboards an...
Automating OAuth 2.0 (Authorization Code Flow) for ServiceNow–Snowflake Integration
Hi , We recently implemented an integration between ServiceNow and Snowflake using OAuth 2.0 (Authorization Code grant). The setup included configuring all required parameters such as Client ID, Client Secret, Authorization URL, Token URL, and Redire...
Guided Tour Redirect at End
I have a guided tour on a custom service portal page and i want to redirect the user to another page when they finish the guided tour. How can i do that ? Any tip is welcomed.
Resolved! Prevent clickable image in knowledge article
I have an image in a knowledge article that has a hyperlink attached to it. When I click on the image the image opens up and then the link takes me to the new page, How do I stop the image opening and just the url activating?
PGP Decryption
How we will do PGP decryption of user management in ServiceNow instance only after getting encrypted file from outside, is it possible?
Integrate Service Portal in Microsoft teams integration
Hi Community,I’ve reviewed several videos and references on integrating Microsoft Teams with ServiceNow. However, most of the available content demonstrates integration specifically with Employee Center.In our case, we are using the Service Portal in...
Weekly time series chart date display
Do we have an option to change the visualization of the weekly time series chart for indicators to show the first day of the week (like in reporting) rather than the W35-2005?
How to add Privacy & Cookie Preference Banner to a portal?
Hello,We are using a portal from ServiceNow instance. It's a external portal. We need to add the privacy and cookie preference banner to that portal, we've added privacy banner from "Announcement" table and it is fine. But unable to add cookies prefe...
Quiz Designer - multiple correct answers
So, while composing a Quiz I need a user to select few answers that are correct - how do I achieve this? Lets say I have new question "My Question" of Multiple Selection type. and i have 3 answers: Answer A (correct)Answer B (correct)Answer C when ...
service portal two step check out widget configuration
Hi, How can I configure the Order confirmation widget, requested for 1. First it shows email address instead of User name2. How to make it read only or any other changes
Sequential change approvals for emergency change
I want the first approval to be triggered separately, and once it is completed, two additional approvals should be triggered in parallel. However, from the Change Approval Policy, it is only possible to configure approvals in parallel for the same st...
Converting current instance to a developer PDI instance
How can I convert my current instance to a developer PDI instance? Thank you!
Domain Sep problems with SLAs, indicators, and more
I think I understand Domain Separation. I am often proved wrong when I try to configure something.I am not a newbie to Domain Sep, I've been working with it for more than a year now and have learned lots. Yet I still need to learn more.I've run into ...
Resolved! Knowledge Articles in Draft state can be seen on Portal
Whenever a kb article is checked out into DRAFT state, any user can now see the article and it has the word Draft beside the KB article number. If any edits are saved while the article is still in DRAFT state, the user can now see the edits too. I ha...
