Hi everyone,I am using a List/Data Table component in Workspace (Zurich release) and I would like to hide or completely remove the default "Edit" button/action from the list.The button is currently disabled/read-only, but I would like to remove it fr...
Hi, guys.I've been having trouble creating a new KB article template that follows these requirements:Banner ICON (Image) Article Title<H1>Article Subheading<H2>Article Body textI've tried several ideas from the community, but unfortunately, none of t...
I work for a financial institution and so we have a lot of procedures for things like opening new accounts and loans. We have started developing walkthrough demos in Articulate/Storyline and would like to see if we can put them anywhere (either in kn...
Hi All,Has anyone done ServiceNow-Cisco Umbrella Integration?I would like some documentation around it, and basic requirements for starting with it.
I've recently run into some issues with subscription notifications (example - "A new version of KB####### has been published") not triggering properly. I have a case open already trying to find a root cause and have continued to dig on my own. This h...
Hello everyone and sorry in advance if this is not the proper channel.I've been working with ServiceNow for years on a Mac OS, but now I have to switch to Windows due to company's policy.I've have some visual impairment which makes hard to read and w...
I am using a GET to query the CMDB computers table and iterate through results. I have noted the following inconsistencies I cannot explain. For the query (note split across lines for clarity):GET https://<host>.service-now.com/api/now/table/cmdb_ci_...
I have gone through many post regarding PDI down but it really take this much time to wakeup?
Hello Team, I have created a new AI Indexed Source in Scoped application on a custom table.Clicked on "Index All Tables". When checking the the Indexed Source history the record shows "not_Started" . I have waited for more than 24 hours but it hasn't...
Hi Everyone,I'm new to serviceNow AI, recently my company asked me to create a demo on serviceNow Ai experience (AIX) which was introduced recently coz of that i couldn't find relevant YouTube video's, docs or guidance... Someone kindly share me the ...
Hi everyone,We are facing an issue in Production where a background job is executing twice for a single Service Catalog request, resulting in duplicate records being created in my custom table sn_vul_custom_table1. In our setup, after request approva...
When Virtual Agent replies a specific catalog item in the response, I can only see "start request" option within the conversation, if I click it, the VA will start catalog item within the conversation. But for some other catalog items, I can see ther...
The ServiceNow CLI only seems to support Basic Authentication and OAuth. We auth to our instance using SSO and a third part IdP. We do not support Basic Authentication (does anyone these days?) How can i develop with the new UI Framework. Do i nee...
What is the differences between Worknotes and WatchlistWorknotes - people added to this list will get all "Work Notes" updates. Used for internal communication (usually Requestor not included). Watchlist - people added to this list will get all "comm...
Hi Team, Recently we have implemented Now Assist for ITSM skills in our project.Our client has asked some info as below- 1) How effectively are the Now Assist for ITSM skills being utilized within the project?2)What benefits have been achieved by ac...