Hi Team, We are planning to Install - com.snc.itsm.roles (ITSM Roles) in to prod - If in case getting any issues How to do uninstall or inactivate (rollback).Thanks,Narasimha Reddy
Hi All, Can any one help me with the solution for to hide filter condition for a particular module list view? I have tried to hide it using list control but is is hiding Magnifying search glass and filter as well. My requirement is only to hide the c...
when I am Clicking on date/time field the pop up is coming at left top of screen with only one date to choose from, can anyone suggest what going wrong here,ps: didn't made any changes , it is in global application Incident Table
Hi All/ @Ankur Bawiskar I have a flow which is triggered at 4:00 AM GMT. Now in that flow I am using look-up record for the table X and then sending an email using Send Email Action. In Send E-mail body I am using Table X record attributes using dat...
when I am Clicking on date/time field the pop up is coming at left top of screen with only one date to choose from, can anyone suggest what going wrong here,ps: didn't made any changes , it is in global application Incident Table
Unable to see agentic workflow/use case on the now assist panel. Now assist panel is active.backend table override is also active - sn_aia_usecase_config_override Unable to see as option to select through on the now assist panel as well as its also ...
Hi Team, I know the cloud jira atlassian can be connected using internet and do not need of mid server but the requirement is to connect via mid server. I am able to launch the cloud jira page in mid server using browser with proxy but mid server is ...
I am trying to create my own step-based fulfillment steps for the Catalog Item Builder with help of this Guide: Create a service fulfillment step type (servicenow.com)It says to create a new table for steps that require input. This table should get t...
Hi: Not sure why I'm seeing 'Insert' and 'Insert and Stay' buttons on the Approval form. Should these display OOB. What's the best way to hide them for the sysapproval_approver table (or restrict to admin)? Thanks, Rita
Hello,I'm trying to set up Azure provisioning users into ServiceNow, which recently changed from user/password auth to Oauth. Following these 2 sets of directions https://docs.servicenow.com/bundle/tokyo-platform-security/page/administer/security/ta...
After upgrading from Zurich Patch 6 to Patch 7, the Incident form has suddenly become read-only for me. Is this expected behavior after the upgrade? If so, could you please advise on the recommended solution to resolve it?
hi all, i have a requirement to delete a custom Table , before deleting the table what are precautions i need to takewhat are best practice i need to follow when deleting the table thanks in advance
Hi , I am doing a REST Integration using flow designer. For Authentication, I am using bearer token, which needs to be send in Authorization header. But Instead of directly putting the token in Authorization header, I want to use Credential Alias. B...
We have updated our instance to Zurich we were doing sanity checks and we found out that the email which were sent to the users are not appearing in Activities . We upgraded our sub prod instances.Can anyone help with this. Thanks
Hi all,I am trying to create a report in ServiceNow that shows the number of days since the last Password change date for each record. I want to calculate: Days Since Last Password Change= Current Date – u_last_password_changedRequirements:I do ...
