Hey,is it possible to get the request id which a catalog item creates? I need the information in a catalog client script. I want to redirect within an on submit catalog client script and need the request sys id for the url Thanks!
Could someone please help share the possible ways to enable external user (dealers, channel partners) access to ServiceNow. Creating guest AD account is one option, what are the other possible ways, okta/peoplesoft/ login via google, etc.?
We are on Utah. This script is not working for me. I'd like to just do parallel approvals for the 2 fields, but apparently that doesn't work.Can I combine approvals with an 'and', as in 'AndApprovesAllU' or 'AndApprovesAnyU'? I need to require approv...
I am trying to create an ATF test with a script. I'm getting along pretty well until I have to create a step that references a previous step. For example, this Record Update step. I want to be able to put a record that was previously created by the t...
I want to have an incident view that can be grouped by created date of month/day/year.what's the best way to accomplish this?
Hi Community, We have a requirement to integrate third party application via IntegrationHub. So, for this we have created a custom flow Action which will do a REST (POST) call to that application. However, not sure how to setup OAuth 2.0 and use it i...
I posted this for any admin who is stunned why the dark theme in Utah no longer works on core components and are looking for a possible solution.Get Dark theme core components working in Utah(Polaris, Next Experience, Dark mode)Set this property to ...
Instead of separate reports for task, incidents, and requests, can I: View all this data in a single report for a specific assignment group? Report on a specific assignment group and filter the data I am looking for? Thank you
Hello I am trying to write a acl where the Current logged in user can only read the records if their department has a district code of "FLO". The field would be user.department.u_district. How can I evaluate if that is true in a ACL?
I have a request alter code for assigning as specific role to a user when inserted into the sys_user table. My current code works as expected but it's applying to "all users" inserted and now I need it to filter out specific records. Current Code:(fu...
Hey Guys, I've been asked to change the blue background in the expanded "more information" box on a catalog item.We are using a custom theme built in the Theme Builder.And I can't figure out the name of the background element as it relates to the nam...
Hi ServiceNow Masters, I have a custom list displayed on the service portal however there is an issue I am hoping someone can help me to finish this script below so that the column headers will display the Label Value of the field and NOT the field n...
While it can be quick and dirty to export data from ServiceNow into Excel, that data quickly becomes stale and disconnected from its source. If you prefer to have a refreshable connection between Excel and ServiceNow, you can make use of the web serv...
Hi,I need help completing the Lab Instance 4.2. As part of Service Now Admin Fundamentals - Create Catalog items. I did create the Infinity HHD as per the process outlined in the lab. But it is not visible in the Hardware category. When I go to Serv...
Looking for advice. We use order guides and users typically click Next to get the variables to expand. Doing this causes an error message to display saying variables are missing data, which is a bad user experience since they have not filled out the ...
