I'm auditing API transactions from the "guest" user to check for data leaks in ServiceNow, and I've noticed a large number of transactions where the syslog_transaction URL starts with "/api/now/amb/session/finish". ServiceNow docs indicate that "AMB"...
Hello experts,I have requirement to turn on agent chat on service portal, but we don't want to show that button on the portal. We want is to achieve this feature through some pre made widget.attaching an example below:I want to remove red circle butt...
GenAI – Now Assist for CreatorWith Gen AI, ServiceNow users can benefit from improved automation, faster problem resolution, and more personalized user experience. It's an exciting development that aims to enhance the overall efficiency and effective...
ServiceNow REST API has a default limit to 10.000 which I don't want to modify. I would like to read 1 million records from CMDB and so I will use the sysparm_offset and sysparm_limit parameters. The script that will call the 100 API calls will take ...
We'd like to send notifications when an update set is loaded (either via XML file or retrieved form another instance) or committed. Things working when an update set is committed but my business rule is not being triggered when loaded an update set v...
Hi Team, A specific group want an access to the Knowledge blocks to update fields without checkout and respective of ownership group. Please let me know how to achieve this, thank you in advance.@Ankur Bawiskar
All catalog items under the order guide move to In Progress simultaneously, and those are being worked on in parallel. I want those items to be worked on in sequential order, one after the other. How do I implement this
Hi All,I have a requirement where I have to create a custom table and defined the assignment group there. Then have to create a flow designer and catalog task will assign to custom table defined assignment group. For example,There is a Catalog Item, ...
Unsure if this is a case of not having the proper products installed or if this is an issue on the ServiceNow side, but basically I installed the External User Self-Registration plug-in and began following the directions from this Documentation artic...
Are there any SN documentation that points to the DL_MATCHER tables usage license rules? How many columns can the table to host the lookup data?
I want to help you not to fall and get stuck in these two common mistakes why the approval workflow is not behaving as expected. You may have already established a good workflow that meets your business requirement and now you would like to put it in...
HelloHas anyone integrated ServiceNow with Neo4j Graph Database? We want to push data from ServiceNow to the Neo4j data lake.Are there any out-of-box connectors?Thanks
I want to help you establish an understanding of how easy it is to build a workflow in the ServiceNow platform. A common challenge is where and how to start. A workflow is a discipline that we do or follow in daily life. It is a trigger response, an ...
ServiceNow has created different routes for creating a Service Catalog. As a platform, it has significantly grown and constantly improves every six months accompanied by the latest technologies. However, what is being neglected, ServiceNow has provid...
The three components of a Service Catalog Request serve as its structure where you can easily establish the default behavior of a Request. This comes like a parent-child relationship where the start of the hierarchy is from top to bottom. Let us dril...
