Hi, I need to update about 2 million records. There's no way to identify which record has already been updated, for the purpose of this post, assume that I'm converting the text of a text field to lowercase (so updateMultiple() isn't an option, since...
Hello SNC, In to the story, I created an INC and on the incident i am clicking on UI-Action 'create outage' which has to create an outage record in cmdb_ci_outage. My test is running fine untill this step but the I am not able to open the record, I a...
Hello, Can someone please assist in clarifying these queries on CLE?1. Key rotation is limited to once a year - Is it for both CLE standard and Enterprise?2. Do we get additional field types like 'number' supported in CLE enterprise?3. CLE standard p...
Hi, I have an ask from business to display name and id from user table on the record producer form, when the end user searches for a user.Eg : Ben Stokes (abcd1234) should be shown if the end user does a user search based on id.
Hi there, Is there a way to print the entire searchResults object returned by Search Scriptable API as a JSON?
ServiceNow is a cloud-based platform that provides enterprise-level IT service management (ITSM) solutions. As such, platform security is of the utmost importance to ensure that sensitive data is protected and the platform remains secure. Here's eve...
I am able to get a able to create a report that shows groups that have no users listed in them with: However, this only identifies the groups that don't have members listed in the group. I want to get a list of groups that have no members listed and...
I am creating a landing page for a configurable workspace (to be exact: Service Operations Workspace). We already have a great dashboard for our servicedesk and I want to reuse the existing reports to display on the workspace landing page. How do I d...
Hello, I have been trying to edit the SPEntryPage script include to redirect user to different page based on their roles. But I am facing a little issue. I will explain it below.So we have given all the users these three role:1. sn_request_approver_r...
Not sure if this is the right forum for this question. After performing skipped updates review and providing a disposition on each item, we uploaded to the repository all the various plugin customizations. This one is failing. Not sure how to fix thi...
We use Microsoft Edge browser at work and users were complaining about the loss of spellcheck functionality on HTML fields such as a Knowledge Article body. A left-click on the misspelt word shows nothing and a right-click shows an option to insert ...
We've recently added a custom journal field (u_review_notes, Review Notes) on knowledge articles to allow the knowledge owner/manager to provide feedback to the author. When text is entered into this journal field and the article is saved, a Knowledg...
Hello, When I look at the list of tables that I can access via Basic Auth and OAuth, there is a discrepancy. When using OAuth, the error returned is 403 - User Not Authorized, and I cannot access the following 4 tables:sys_homesys_templatesys_ux_page...
Hi, Can someone help to export the list having unique data in the report through UI action.
Hi all, I have a doubt on which roles can approve, as OOB functionality. My current understanding is: - ITIL user can approve any request, as long as it's assigned to them - Admin can approve anything, even if it was not assigned to them Is that co...