Trying to design a search for a case management platform.Requirement is - user can search of one of the 9 unique identifier fields. If result if found then the result list view should display the identifier field used in search - in one of the identi...
We have a requirement to add a new button in HR agent workspace 'Create HR case' page and when access should take the user to a page where they can select record producers and submit a request. On submission it needs to redirect the user to HR agent ...
while creating the records in CI, getting below error. we did not see support group field there. to fill it
Hi All, Please help me to route the Summary page after submission of catalog item. it is taking request sys_id. It should requested item sys_id. Thanks,Sam
Hello,After turning on the system property for switching to Knowledge Management Service Portal, is the Knowledge Management v3 homepage just hidden?Is there a way to fully disable Knowledge Management v3 homepage?Regards,Grainer
Greetings!I wanted to see how we can create an Automated Test Framework ( ATF ) for Transform Maps. Looking for ideas or examples. Thanks!
Will the "Next Experience UI" (Polaris) be mandatory for everyone at some point in the future? If so, when will that take place?
We have created a Catalog item that will auto populate the email of the user submitting the request.However, after they hit submit, and the RITM is created, it leaves that field blank in the RITM and the SCTASK We are using the auto populate option f...
We are interested in hearing from those that have started/completed their journey towards an overarching “workflow/process” that incorporates APM/SPM/ITOM/ITAM and the areas of the platform that reply on data from those modules. We are considering w...
Using Buy Item (POST) catalog API to submit a catalog item. This item has start date & end date. I have written an onsubmit catalog client script to validate the dates not be in the past. But the validation is not being evaluated through catalog API ...
In the incident table I want to update 'state' to closed from new using business rules.(function executeRule(current, previous /*null when async*/ ) { var inc = new GlideRecord('incident'); inc.addQuery('state=1'); inc.query(); while (inc...
Hi All,I have captured all changes in the default update set by mistake, how to copy all the changes in the correct update set.Request you to help.
How we can transfer user (Same sys_id) from one instance to another automatically without import and export.
Hello, I have a requirement to add pagination to the existing OOB widget my requests. It's a list of requests and incidents that is created/requested by the logged in user. The widget contains a bunch of codes and its hard for me to figure out how to...
While running through the Instance Security Hardening guide (/isc?id=security_hardening), our instance was identified as being non-compliant for "Check Unsanitized HTML". The ISC guide says that this property is controlled by 'com.glide.security.chec...
