ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Data Normalization Plug In Conflict

I am using the Normalization Data Services Guided Setup. I can successfully complete the setup but I am getting this notification when I activate the plugin "The active plugin Field Normalization will conflict with Canonicalization Service Client". A...

briansanders by Giga Contributor
  • 1221 Views
  • 5 replies
  • 1 helpfuls

File comparison

Hello Geeks, I have two csv files, lets say X and YWe have a JDBC file loader where we extract these csv files from MidServer.X has columns - DeviceID, UserID, enrolledDateTimeY has columns UserID, userEmailI want to compare the X and Y csv files wit...

Resolved! Upgrade/Release Best Practice

Team, We are starting our ServiceNow transformation (from legacy platform),  ITSM, ITOM, CSM are scoped for Phaes1.( due to resources concerns we are using phased Approach ). GRC/IRM, Sec Ops , HRSD are scoped for 2nd phase. Mgmt. wants to bring Now ...

Cameron13 by Tera Contributor
  • 2626 Views
  • 5 replies
  • 3 helpfuls

Sort @mention users in dropdown

Hi, Is it possible to sort the users shown in @mention feature in work notes? I got a field which indicates whether a user is an internal employee or anything else, I'd want to sort it so that company employees would show first, is that possible?  

ArielAharon_0-1711038542410.png

Resolved! How to set priority in cross scope table

Hi Team,I need help in below requirement.I need to set priority on basis of combination of impact and urgency as usual. I have set the combinations on dl_u_priority table which is in Global scope.I want to set the combination on a separate incident t...

Souvick6917 by Tera Contributor
  • 691 Views
  • 4 replies
  • 2 helpfuls