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Resolved! Knowledge role vs ITIL Role

Hi, Can someone tell me, what are some of the privileges which knowledge role have and ITIL role doesn't in knowledge table?As far as I observed both are having same access in KB articles with ownership grp configured. Please let me know if there is ...

Reporting and dashboard

I would like to understand if there is a way to find out the list of dashboards that contains a particular report. Ideally looking to understand where can we find a relationship between a dashboard and report.

Community Alums by Community Alums  
  • 711 Views
  • 4 replies
  • 2 helpfuls

Resolved! Enable Versioning

Hello everyone!I have a question: why does this.isVersioningEnabled() return false? when I have configured it like this:  

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12uy by Mega Sage
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  • 4 replies
  • 0 helpfuls

Resolved! Clean the demo and test data prior to Go Live

Hi everybodyI am hoping to find a clear procedure to remove any transnational data (so Incidents, Problems, Requests, Changes, Tasks...and I'm sure a number of others) from the instance.For example, when we are about to Go Live, how do I efficiently ...

Resolved! Send Email Through Flow Designer

Hi  I want to send email through flow designer but I'm facing a issue. You know we use ${URI_REF} when we're sending Link to that record but same thing won't work for flow email body so i tried one community suggestion but couldn't achieve it.Please ...

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Best Practices around Log Shipping

Customer wants to export all critical logs to their SIEM primarily for Audit and retention. We have the following optionsw:Option 1 ) Export log tables on a daily basisThe concern is that since we are speaking huge volumes of data, this can have perf...

srinivas79 by ServiceNow Employee
  • 2844 Views
  • 4 replies
  • 0 helpfuls