Hi all I would like to create a report showing a view of knowledge articles created per knowledge base per week and month. What would be the best way to present it? And how do I setup the filter? I tried lots of things but don't get it to work. Any ...
I am testing the import on an Incident List,ImportSelect excel file (Modified a single record from the incident table to test)After I preview the imported data I get message, but there is NO button to Complete the importI have looked for UI Actions a...
We have a form where due_date field is read only via a UI policy. We need to make this field Editable for just one group of people. How can this be achieved? All help is appreciated. Thanks.
Hi All,So I have an issue while creating an run script for a form where I am not able to map the fields from a requested item to the Custom form(delegate table). I have given the backend values of the field inside the script but it is not working. P...
Hi, I am currently working on a Dashboard where I want 3 or more interactive filters to interact with each other. Example:If I filter the reports by 'Entity', besides the reports the values under the 'Engagement Type' and 'Select Engagement' should ...
Hi All, I have to variables in catalog item:One is 'Requested for' which is a List collector to choose more than one userThen I see also user id, email and so onBut there are some security restrictions for some users and they don't see user id, email...
I know this is a weird question but it has bugged me for years that in our instance of ServiceNow, the "Display" option under preferences is not capitalised. I've worked with ServiceNow for many years and our instance is about 11 years old. To me it ...
I tried using the Conditions type as an input into a Flow Action. The Conditions type builds an encoded query, but the problem is that the date formats are wrong. The format is MM/DD/YYYY instead of YYYY-MM-DD. Has anyone experienced this issue? I tr...
Hi All, I have created a new catalog item that is visible on the Service Portal. In the Catalog Item, I want a clickable link to be displayed. This link shouldn't be in the description. I created a macro first, and then included that in the macro var...
my flow designer i have created flow when i test the flow it works but when i do randomly it wont work
We have a form that will create a catalog task after a first approval. I'm using flow designer and in that catalog task, I want to add a catalog variable so that a member of that assignment group has to enter a value in that variable before closing ...
Hello, I have a Flow Designer flow that has an MRVS. I get the MRVS data through the Get Catalog variables. I am trying to send an email in the flow and the body of the email needs to contain some of the data from the MRVS. I am executing a For Ea...
Hi all, We recently noticed that scheduled job still run when the user account selected for the runas is inactive. I have tried finding official information from ServiceNow about this but couldn't find any. Anybode that can shed some light on this or...
Hi All, I have a requirement to set the requested Item state based on some conditions.In requested item table I have created one custom field= u_statuson change of u_status i have written a client script; var req_status = g_form.getValue('u_status'...
G'day,I've been investigating the approach of using global app bundles to manage the enhancements our business makes to our ServiceNow platform, then linking it with source control to provide governance around those changes. This provides an enhance...
