Hi everyoneWe use SharePoint online as our internal intranet, and ServiceNow Knowledge Bases for our ITSM needs, and technology support articles. We're wanting to have the articles show up in SharePoint search results, is there a function for this? I...
User notifications have been updated in Utah. There is now a section called Delivery Channels, this was Notifications Channels in previous versions. There are new options available, for example Voice and Instant Message. I would like to know how...
Hi All, I have a VIT from and there are 3 detections for that VIT. We have a field 'A' in the detection formI need to gliderecord the detection form and check the value of field 'A' for 3 records.If any of the value is 'true' for field 'A' , I have t...
I've created a REST Message using an oAuth profile. Using the Get OAuth Token link I am able to successfully pull back a token. Am now trying to script the same call in a business rule. I've read many articles and tried several variations but am not ...
We want to be able to add the primary Vendor contact information but I don't see any OOB fields to populate external names or email address for a Vendor
Hi people I'm looking for a way to remove a user from a field list when they are deactiveted. I've been looking at the flow designer to do this, but I can't seem to get a grip on it. Has anyone been in this or simular situation before? BR - Thomas
I need to create drop-down dynamically in service portal, The drop-down field name is "State", In this state drop-down field I need to show only the "Case[sn_customer_service_case]" table state field choices, Show for I try to query the "Choice" tabl...
As CMDB administrator, I want to define an Orphan Rule for every Principal CI Class so that CIs that should be cleaned up or have incorrect relationships are identified and can be corrected.For Server CI Class, the rule should be to mark all those se...
Hi, I would like to implement column search on a list component. Looks like there's no OOB way/setting to enable column search on a list component, in UI builder. I am looking for something that we have on lists in native UI. Requirement: A sea...
Does anybody know why I wouldn't have the option to add the Activity Formatter to a custom table's form view? I'm doing this in a new environment, but I set it up a couple of years ago in a different environment (and still have it working there today...
Hi, I am trying to monitor a Windows service from the MID server and trying to run a powershell file that creates an incident in servicenow when the service fails. I have used the default code available in Servicenow REST API explorer but I am gett...
We have had an application installed which is not available anymore. There is still update sets referencing to the application on the instance with references to other companies, which should be removed. But, how can we delete the update set, when we...
I did not see an answer in my search, so I'll post to ask. Can anyone confidently speak to which version of Angular is used in Washington release? I have questions from various enterprise engineering teams. Thanks in advance.
Hi everyone, I want to use Clients Scripts to autopopulate the "Requested By: " field with the name of the user who is making the request in the catalog, The field is set as Read Only because I want the Client Script to autopopulate without user inte...
Hi All, I was trying to show expired articles on Knowledge Home PageSelf Service -> KnowledgeCould you please guide me with the configurations