whenever i am trying to create the case that any open cases on same category and service id that time I need one conformation mail with YES or NO buttons. Whenever I click yes button case will be created , click on NO the system should not permit the...
We've run into a business-related problem in the CSM application, where the support teams require some indication on long-running cases, when the client contact has gone on PTO/OOO.The issue is that when searching the inbound email for our instance, ...
Hello guys, I am struggling with this issue. My inputs is Array.object and I am trying to run For Each on it. You can see screen:Mystery for me is that after "Set flow variables" it is not moving further... + I see error on that For each.. Please ca...
Looking for a way to delete knowledge articles in all states in bulk in different instances.
I have a field called Pickup location , which is dropdown and has 2 values 'external' and 'internal'. so when we provide 'external' the annotation and field should populate which is happening, but when I save the form and then change the Pickup locat...
whenever i am trying to create the case that any open cases on same category and service id that time I need one conformation mail with YES or NO buttons. Whenever I click yes button case will be created , click on NO the system should not permit the...
Hi Experts I have created a survey and added the trigger condition if one Incident has been resolved it will trigger an assessment to the user to ask him for a survey.It is working fine.I need to know if it is possible to create a trigger or a schedu...
I want to give you the two techniques for configuring ServiceNow forms, that will leapfrog your skills from beginner to expert. In the age of digitization, documents transition from hard copy paper to digital documents. ServiceNow has been a primary ...
Hi,I want to hide the standard template in a specific knowledge base, so that users are only allowed to use a customized template in that KB. At the same time, want to keep the standard template available for other KBs. Other articles mention this is...
Hi everyone,I'm currently working on Employee center - Content publishing. From my perspective, content publishing is kinda similar to Knowledge articles: a content for user to view. So, I'm checking whether it has a place for storing data about view...
Hello community I need the update the owner field of each catalog item. I have an excel list containing the catalog names and new owner names, but it is a little long so I wonder how I can bulk update each catalog item with the new owner names? Thank...
Hi all, I am facing issue getting voucher after completing the ON Demand course for Servicenow Administrator, I get to the vouchers page where I am asked to claim the voucher but after that getting below message, could you possibly help? Not getting ...
I wanted to point out the two biggest mistakes in navigating around the ServiceNow Platform. Unfortunately, these mistakes are common. And not only it is common, but they’re hard for beginner users to break. So first, I’m going to point out what the ...
Why this function is Not Working in Flow designer Action when i try from background script its working fine but when use in script action and try to call that function in flow designer it was not workingfunction(sys_id_data_source) { var gr =...
Trying to determine where some of the notifications are coming from when someone commented on an article?and if there is some configuration that notifies the owner or a group if the feed back is low?Is there a report for this
