I'm working on updating the "Update" button functionality. Upon making changes to a record (lets say a Business rule), we first check if the record belongs to a specific table. If it does, upon clicking "Update", we show a prompt to use that this is ...
When trying to mention a user on slack, We have an action to post a message. Using that action if we send "@xyz" that is posted as a plain text but it is not mentioned on slack. Did anyone implement the same? If yes kindly advice. Thanks,Satyeswar.
While I can see the data that is being received through the Import Set Row table, I am looking to find a way to monitor the "negative" area. I want to find which Transform Maps have not received any data recently. While I can look to build widgets ...
Hi All, What is the easiest way to put a rule against attribute mapping to avoid SGC override field in ServiceNow with empty value.We are using SG-Intune connector where some of the devices does not have phone number present at MS Intune, these recor...
Greetings, we store several of our policies within our Knowledge base. The policies can be a bit lengthy and have section headings for each topic and sub-section. We'd like to have customers be taken directly to those specific sections rather tha...
Hi team, Some of surveys showing as ready to take but due date is passed .we dont have Cancel Expired Assessments scheduled job in our instance but I would like to understand why its not cancelled ThanksRoopa
Can anyone please help me diagnose the root cause of duplicate "Save" options showing on form header context menu on RITM/SCTASK.All help is greatly appreciated. Thanks.
when you order an item from the portal, SC Catalog Item widget calls Catalog Checkout widget(id= sc-checkout) I want to change data that Populates for the field Requested for I want data in that field to be from specific variable on the item. where o...
Hello everyone, I am trying to explore predictive intelligence and I am trying to create model to predict the category based on short description on incident table and when I try to train the model I am getting error " The model has encountered an er...
Is there any way to click this checkbox through ATF. this field is present under Variable section of sc_task
We have checked for all the requests that have been raised under PTO and HR system support catalog items are directly assigned to particular assignment group in PROD except 3 or 4 affected tickets which we found that not automatically assigned to the...
I was wondering if there's a smarter/quicker way to select/highlight text between tags when editing Source Code of an article. I currently put my cursor where I want it to start, press Shift then click where I want it to end. Is there a smarter way w...
I cannot figure out how to enable 3rd party discovery sources to update the hostname / CI Name of any of our CI's. We have Discovery in our instance which I believe is contributing to the issue as previously with another client this was not an issue....
Hi everyone,I was tasked to make a record producer with about 80 different variables/catalog UI Policies.The next task is to recreate what i've made, but put it into an existing catalog item. I was wondering is there a way to copy what I made into an...
I have 2 Approval in my Workflow, Approval 1 sends an email to the Approvers and adds the Approvals to the Request Item. When Approval 1 is Approved the workflow goes to the next Approval. The Approvals are added to the Request Item but no email is...
