When viewing a knowledge article with versioning enabled and using the OOB Knowledge Article Content widget, I would expect the following behavior, regardless of rights/roles: If I have a link to a published knowledge article, then it is displayed.If...
I want to take the value of two fields, both declared as Decimal, add them and put the total into a third field, also Decimal. I used a script to do so (open to other options): var tot = fd_data.flow_var.total + fd_data._7__for_each.item.u_actual_qua...
Hi All, I have requirement to redirect to different URL on click on UI button/link. Created server side UI action with below code but its not working. var customURL="/csm"; action.setRedirectURL(customURL); I can't use window.open() or g_navigation.o...
Hello Community, Can you guys please help me with suggesting some course or any material to learn Tricentis Tosca for ServiceNow testing. Thanks
Hi Team,How can I evaluate the time cards together? We book the working times in the incident and on the case. Now we need a dashboard to display both. Table:Time Card Daily task_time_worked who can give me some ideas? BR
Hi All, How can we check if the approvals are either approved or rejected and all the catalog tasks are closed completed or closed cancelled in flow designer? We need to wait till all the approvals are either approved or rejected before moving futur...
40 Characters is Too Few. Unlimited Characters is Too Many. Is there a way, for a give List View / Table Column (of type string), to display MORE than 40 characters, but LESS than ALL the characters. Here is the problem, depicted visually: The sy...
I am using the Normalization Data Services Guided Setup. I can successfully complete the setup but I am getting this notification when I activate the plugin "The active plugin Field Normalization will conflict with Canonicalization Service Client". A...
Team, We are starting our ServiceNow transformation (from legacy platform), ITSM, ITOM, CSM are scoped for Phaes1.( due to resources concerns we are using phased Approach ). GRC/IRM, Sec Ops , HRSD are scoped for 2nd phase. Mgmt. wants to bring Now ...
Hi Team,I need help in below requirement.I need to set priority on basis of combination of impact and urgency as usual. I have set the combinations on dl_u_priority table which is in Global scope.I want to set the combination on a separate incident t...
We have a requirement to add a new button in HR agent workspace 'Create HR case' page and when access should take the user to a page where they can select record producers and submit a request. On submission it needs to redirect the user to HR agent ...
Greetings!I wanted to see how we can create an Automated Test Framework ( ATF ) for Transform Maps. Looking for ideas or examples. Thanks!
Will the "Next Experience UI" (Polaris) be mandatory for everyone at some point in the future? If so, when will that take place?
In the incident table I want to update 'state' to closed from new using business rules.(function executeRule(current, previous /*null when async*/ ) { var inc = new GlideRecord('incident'); inc.addQuery('state=1'); inc.query(); while (inc...
Hi All,I have captured all changes in the default update set by mistake, how to copy all the changes in the correct update set.Request you to help.
