Hi Everyone, I have request wherein list layout should be configured according to the users request. I am trying to configure the list layout but after saving the changes, i couldn't see the new changes applied. Can someone help me on this? thanks
Hello, I have an issue with uploading KB articles. when I tried copying from word file to body of KB article, its changing the layout and images are misplacing and going down under the text. I tried with different layouts but not worked. Is there any...
Hi guys !Can you guide me how to display the URLs in the mobile browser screen (as shown in the picture)? I searched a lot of documents but couldn't find a way to solve the problem. Hope everybody help please !
Hi guys! I've created a few KM Article Templates. When going through the new article creation wizard (in NY), I see the template fine however, each of the HTML fields on the preview are filled with lorem ipsum text. The text doesn't appear once the a...
Hi,We have started using advanced work assignments to distribute tasks and incidents. We want to track the link rate on these work items, but I have not been able to find any way to present knowledge attached to work items. Does anyone know if this i...
Hello everyone,I am trying to create a UI Macro, which when clicked opens a window showing the list of active locations in the location field. Location is already having a reference qualifier which shows only active location when we click lookup icon...
Hi, I've found it is possible to add a knowledge article as a favorite in the backend UI, but is the same possible for a knowledge base (so it is viewable as from the knowledge homepage)? I'd like to have the star icon on knowledge base level when br...
Among the groups selected by the user on the catalog item form the requirement is to make anyone approves from all the groups selected i.e. each person from every group selected by the user should be able to approve or reject in the flow designer the...
Trying to do what seems like should be a simple record lookup and compare between HR profile and requested for user in a Requested Item (RITM).Was attempting this using Lookup Records in the item's Flow to compare if the trigger record's "Requested F...
Hello all,The script include should return group member or user with role, based on the condition. However, it isn't working. What might go wrong. Thank youvar GetUsersUtils = Class.create(); GetUsersUtils.prototype = { initialize: function() {},...
Good Afternoon, What is the best practices when it comes to retiring a CI, I am having trouble wrapping my mind around this. You have a parent CI, say a Server - and this has been discovered by Discovery. Now there is a whole bunch of stuff...
Dear experts, Kindly help in identifying the UI Action or trigger out of the box to set a 'document revision' record to Retired stage. Regards, Anish
We need to Check if the user is found in the excel, then check for his subgroup from the excel. Using transform map when a data is being transformed to UID config table then check for the subgroup and update the Group manager field with the respectiv...
Hi ServiceNow Community, I am working on a new ServiceNow implementation and I will be mandating that developers create Automated Test Framework (ATF) tests wherever possible. Tests will be created as the platform is implemented, and will be built on...
Hi, I have catalog item with 2 variables i.e. Start Date and End Date .From this item, I have 2 reqs. as below:1. New variable var1 (radio button) should be populated as success if Task creation date is 5 days before Start Date else failure.2. New Va...
