Hide New button on Service operation workspace
How can we hide the new button in Workspace for all user.
Forum Posts
How to make a record producer public on Employee center
HI All, We have a requirement where we need to create a record producer tat will be used by venders, whose account is not whitelisted in SN user table. We just wanted to share the link of the record producer so that anyone (not whitelisted SN user) c...
Search by 2 records
HI,I have a field of type list which is a reference to the user tableIt shows me 2 columns: name, email.I want to search by the 3 columnssearch both by name and by email I would appreciate the help, thanks Shir
Google Autocomplete API in ServiceNow
Hi @community, I'm working on a project in ServiceNow where I need to enhance the address input functionality in a catalog item. Here's what I aim to achieve:When a user starts typing into the address field, I want Google Autocomplete API to suggest ...
Service now flow designer access of changed_fields is returning undefined value in the script
Hi, I am using the flow designer for one of the implementations. I am using changed_fields in script in the flow designer it was working fine 2 months back, But now I am seeing an issue for retrieving it. The changed_fields value is return an undefi...
Restrict Priority is critical on Incident for incident_manager role by using ACL
When a user navigates to incident form, then critical priority can be selected only by the user with the Incident Manager role. Other role users should not have access to make incident priority as critical Can anyone please help for this??
Populate custom field from sc_cat_item to sc_req_item
I have created a custom reference field on the catalog item table, say u_customfield1, and I want that to be populated on u_customefield2 on the sc_req_item form when a new RITM is created from that catalog item. I do not want to make it a variable a...
Resolved! MRVS For each, short description using inline script issue.
Evening all Was hoping someone may have an answer for this issue I'm facing. I have a cat item with a MRVS. What I'm trying to do is pass the results of each row on the variable set (1st cell) into a catalogue task short description which I'm doing ...
Trigger a Workflow when field changes
Hello - I have an existing workflow that I am using on "customer_contact" table. When the Title or the manager field changes for the contact, it should trigger a workflow. The issue that I have is when the manager field is changed from empty to an a...
Resolved! Set Assignmet group as Service Desk when Incident is created only by Business Rules
automatically set the assignment group when an incident is created in ServiceNow, achieve this using Business Rules.Can anyone give????
Getting 'Invalid value for 'requested for''' error while trying to submit catalog items from Service Portal
Hi friends, Whenever I am trying to submit any catalog item with non-admin users from portal end, It is not creating any request and aborting the action by displaying 'Invalid Value for 'requested for' ' error. I have seen some community articles for...
Are You Stuck in Creating an Application and Module?
Here are the 2 steps to show you how ServiceNow seamlessly creates applications and modules. Step 1: Create a table As you create a table in ServiceNow the framework behind the scenes builds the necessary prerequisites and best practices. Predefined...
Default filtering of Facet while loading the service portal.
While click on the search , by 'Global' and user country must be auto checked in service now portal. Can I achieve this?
Search and populate multiple widgets of different types in Service Portal
Afternoon, Looking for some advice, guidance and direction on the following. I am looking to have a singulart look up against a table. Based on the value returned, populate several widgets with data from that look up. Exmaple belwo 1. Lookup against ...
Now Assist license pricing
Hi everyone, Hi everyone! My company is looking for Now Assist pricing for ITSM, ITOM and FSM. It will range from 500,000 to 800,000 assists. How would the price be calculated? Thank you!
