Resolved! How to deactivate inactive user through flow designer
Hello SN Team,How to deactivate user if user is inactive for 15 days using flow designer.can anyone suggest me to resolve it.
Forum Posts
Getting request number back in flow designer after a flow i being triggered by a catalog item.
We have a catalog item what is triggering a flow, but at one point the flow would need to update the Reqiest itself, and it seems like it is constantly failing to get the request number back. Here is what I have tried so far.1. 2. as for the error i...
Resolved! Unable to process 512 user account control
Hi, When I create user account from Ad activity in orchestration it accepts only useraccountcontrol value 544. When I directly create user account in AD it is created with user account control value 512. Please help.
Resolved! lost plus sign button to create/open an incident in Agent Mobile after upgrade to Vancouver
We recently upgraded from Utah patch 8 to Vancouver patch 5. When we did, the plus sign (the button to create/open an incident) on the My Work tab of the Agent Mobile app disappeared. Has anyone else experienced this? I saw nothing in the release not...
logs of non-interactive users?
I know activities of interactive users are recorded in syslog_transaction table but where the logs of non-interactive/API/OAuth users recorded on the platform?
Resolved! System log errors: [RemoteTable] VScriptableTableData: Unable to resolve javascript condition expres
We've been investigating high count system log errors in our environment and this one has us perplexed. We engaged Now Support for an assist, but that didn't lead anywhere. We get about 1200 errors similar to this every day (the dates change): [Remot...
Catalog - Copy variables from a submitted request or draft to submit multiple requests
Hi all, Question if you all have an idea. I understand cloning allows you to copy a submitted request but change the requested for only. Is there any functionality or a documented workaround to allow the end user to either submit or save a draft of ...
How do I bring back barcode fora user who has already paired a device
Hi,User has already scanned QR code and paired device for MFA. But how to bring again the Scan for the same user to use for another device. Is this something controlled in ServiceNow ?Thanks
OAuth authentication for Inbound
I have a script include which calls out of box Service Catalog API (order_now), I want to use oauth authentication in the script to get the token.I have created OAuth Provider record in application registry and used it in the background script to gen...
Issue with body of rest API script
Getting error as Javascript compiler exception: unterminated string literal Script is below var request = new sn_ws.RESTMessageV2(); request.setEndpoint('<apiURLhere>'); request.setHttpMethod('POST'); var payload="{ 'data': [ '<value ...
Knowledge Article Comment Widget
Hello All, Posting a comment with the new knowledge article comment widget in the portal results in the kb_feedback comments field containing html tags around the comment text e.g. "Test" will show as "<p>Test</p>" in the comments field. I understand...
Resolved! Need to send a notification 15 days before end date.
Resource Plan: My requirement is to notify project managers on 15th day before end date that the resource plan will expire. I created a workflow and that works nice with the Timer & Event activity. Workflow condition: This workflow is triggered when...
Resolved! Add a custom page that makes sense that redirects to the long Catalog url
I'd like to create a custom page that simply links to another page that has a really long ugly URL. For example, I'd like to be able to send my user to this... https://myservicenowinstance.com/order-computer and upon hitting this page, it redirects t...
Engagement Messenger, Exception
Hello, Requirement: I'm trying to implement Embedded Messenger feature for one of our client. I've configured the module, copied the "Embed Code" in my third party website page (which I've considered as another ServiceNow instance for a testing purp...
Resolved! Background Script to remove character at end
Hello, I need to write a background script to remove _) from end of serial number in alm_hardware. Any assistance is appreciated.Thanks,Chad
