I have three currency fields, all on the same table. I need to subtract field B from field A and populate field C with the result. Essentially A - B = C. I've gone at this from multiple directions, Calculated value, BU, Client script, but none of the...
Good morning, Recently I've been testing the integration of Zabbix with Snow, and I've managed to do it. I even managed to modify the script to automatically fill in some fields. However, when the trigger is resolved on the Zabbix side, it's not chan...
The subject of building a custom ServiceNow Dashboard is a hot topic for new ServiceNow developers and Administrators. The biggest barrier is the how and the technique of creating a unique dashboard. Faulty beliefs that need to be created from scratc...
When connecting the attended robot, the following message appears. "you cannot connect to global domain". Has anyone ever had this problem?
I want to help you avoid a common misunderstanding of what ServiceNow is as a platform and what it is not. C levels who have reached a certain experience commonly say that all software solutions are the same and the only difference is the cost and th...
Hi I am writing a client script to hide a section tab on the form if the user dosnt have a specific role. If they do have the role show it. My script is not working function onLoad() { if (g_user.hasRole('training_bureau')) { g_form.setSect...
we have an email sent to the users for reclaiming software which they don't use. this email is against a samp_sw_reclamation_candidate record.they receive a yes or no option in the email where they tell if they need the software or not. if they click...
I am trying to create choices for 'Suspended Reasons' field on HR Case, I am on the 'Human Resources: Core' application but when I am saving the choice record it is getting created in 'Global' scope.Can anyone help me understand why this might be hap...
I want to be able to run a report which can show me which knowledge base articles are nearing their valid to date. Would be good if I could select different timeframes for example 60 days, 30 days, 14 days and also passed valid to date. Does anyone...
We're looking to have an automation that helps us onboard companies and part of that is to create domains dedicated to those companies, as we are a domain separated MSP shop. How can we safely use GlideRecord or maybe some other command to create a d...
Hi All, I would like to automate ServiceNow access requests. This is the situation. While placing a request, we take/collect "Model id/Mimic person name" (variable name) to replicate the requested person's access. However, the model id person may bel...
Hello Folks,We have a requirement where we are trying to open catalog item view in CSM/FSM Configurable Workspace. On Ticket we have more options where we have enable few related links. On click of that we want to open catalog item in new tab to subm...
Hello SN TeamI have story to configure hint text in workspace, can you please help how can we do it.if not then is there any official document from ServiceNow for it.@Community Alums @Dr Atul G- LNG
I have two custom fields on a Service Catalog Item which are single select dropdowns On load of the create page, a Catalog Client Script is called, which calls a Script Includes script, which calls a third party API to get data to populate the dropdo...
Hello,We find information about management of cookies on servicenow website : https://www.servicenow.fr/cookie-policy.html.But nothing (to my understanding), about cookies managements on ServiceNow instance.In my personal browser I find none cookies ...
