Checking User Role against reference in Flow Designer
Hello, I want to check a user has the itil role on if condition but it does not appear you can do this in flow designer. Thanks for assistance.
Forum Posts
Exporting fields as active hyperlinks in an Excel file
When exporting data into an Excel file how can I format a file path in a source string field so that the resulting cell in the exported Excel file is an active hyperlink to the file path rather than static plain text?
Relative field not working as expected
Good afternoon all I would like your input please. I have a report that is supposed to show all changes from a Tuesday till the following Monday. If I use the relative field it does not work as expected. The first part is working (relative after 5 d...
Resolved! Edit MRVS in ATF
Anyone know, how to edit the existing row of MRVS in ATF?@Ankur Bawiskar , if you could help me out?
Resolved! Clone Profile additional records
Hi Team, We are in the process of cloning the prod instance to dev. But before doing that we had to create a data preserver for few of the properties. We did create a new data preserver, however, there was no option to map that preserver to a clone ...
Resolved! Flow Designer wait until a specific time in the day
Hi all,I am building a flow and would like to let the flow wait until it's 10PM in the evening before I take some action.In this case, I would like to make changes to email addresses, but only in the evening, when impact is lowest.The built-in "Wait ...
Resolved! ATF - Set Components values (Custom UI) - Unable to retrieve the fields
While retrieving the components, field value is not getting set for "Would you like to mirror access" field. I tried with choice list also. But it is not working. Could anyone help me on this
HELP - I do not have access to my previous work email, nor do I have access to my MFA codes. I CANNOT access my NowLearning to get to my certifications for the delta exams. SN is NOT responding to any emails or tickets I create to help me remove the
HELP - I do not have access to my previous work email, nor do I have access to my MFA codes. I CANNOT access my NowLearning to get to my certifications for the delta exams. SN is NOT responding to any emails or tickets I create to help me remove the ...
Link Knowledge Articles to Services/Configuration Items
Hi All, I want to be able to link Knowledge Articles to existing Services, Configuration Items etc so it appears on the knowledge article when viewed.The only way I can see to do this would be to create a new knowledge template and then add a referen...
Policies for archive/destroy rules for variable data in service catalog
I posted this to the Higher Ed special interest group but am adding it here in case others have helpful feedback.While reading Vancouver release notes, I learned there are now default archive and destroy rules for "variable data of standard catalog i...
Resolved! Expired or to be Expired KB Article Notification
Hello,I'm looking for a best way to set up notifications that can be sent to KB article owner / author when there are expired KB articles or KB articles will expire in certain time frame....etc. I was looking to notify the individual (KB author), how...
Resolved! Flow designer get current action fields
Hello Team, I was wondering how is it possible to get by code, the short description field of my current action in the description field ?Thank you for your advise
How to use same choices on two different fields on tables not related?
I have two list fields on two different forms/tables not related (rm_release and sys_atf_test). I have a requirement to use the same choices in both fields, the choices are on the sys_choice table. I have tried using a Client Script to add the option...
Easy Import Missing the Complete Import Button
I am testing the import on an Incident List,ImportSelect excel file (Modified a single record from the incident table to test)After I preview the imported data I get message, but there is NO button to Complete the importI have looked for UI Actions a...
