I have two list fields on two different forms/tables not related (rm_release and sys_atf_test). I have a requirement to use the same choices in both fields, the choices are on the sys_choice table. I have tried using a Client Script to add the option...
I am testing the import on an Incident List,ImportSelect excel file (Modified a single record from the incident table to test)After I preview the imported data I get message, but there is NO button to Complete the importI have looked for UI Actions a...
Hi All, I have to variables in catalog item:One is 'Requested for' which is a List collector to choose more than one userThen I see also user id, email and so onBut there are some security restrictions for some users and they don't see user id, email...
Hi All, I have created a new catalog item that is visible on the Service Portal. In the Catalog Item, I want a clickable link to be displayed. This link shouldn't be in the description. I created a macro first, and then included that in the macro var...
We have a form that will create a catalog task after a first approval. I'm using flow designer and in that catalog task, I want to add a catalog variable so that a member of that assignment group has to enter a value in that variable before closing ...
Hello, I have a Flow Designer flow that has an MRVS. I get the MRVS data through the Get Catalog variables. I am trying to send an email in the flow and the body of the email needs to contain some of the data from the MRVS. I am executing a For Ea...
Hi all, We recently noticed that scheduled job still run when the user account selected for the runas is inactive. I have tried finding official information from ServiceNow about this but couldn't find any. Anybode that can shed some light on this or...
Hi All, I have a requirement to set the requested Item state based on some conditions.In requested item table I have created one custom field= u_statuson change of u_status i have written a client script; var req_status = g_form.getValue('u_status'...
Hi, I have added a customer field (U_classification) and only see one Choice item. If I right Click on the field in the form and select Configure Choices, I only see the one choice, so this matches However.... I have added 5 choices ... if I right ...
Is there a way to insert an IF statement into the middle of an existing flow? It's a bit annoying having to add the IF statement to the bottom of the flow then move it up to its proper location afterwards.
I have a Flow Designer Flow in the global scope, i have several subflows within the flow also in the global scope. When i try to Activate this flow i receive the notification:`Flow activated successfully. Service Catalog records are part of Global sc...
Hello Team, The search doesn't return any results. I try to search the Catalog items through search bar it's not working as expected. Thanks,Sudhan.
Hi all,We have this custom requirement to categorized an attachment. To put a "label" on it, like "Type a" or "Type b" .. Is there a way to categorized an attachment when you upload on task in backend (no portal )?Anyone had some advices on it?thank...
I have a requirement to simply just not display outdated versions of KBAs on the portal for all users. I have looked at similar articles about this use case, but I am unable to find my answer. How do prevent this drop-down from displaying "outdated" ...
Hi community,I have a requirement that based on the users region the work orders in that locations of that region reports on work order task , task SLA and work order should be shown ie. when they open the FSM live dashboard in that widget it should ...
