We recently upgraded from Utah patch 8 to Vancouver patch 5. When we did, the plus sign (the button to create/open an incident) on the My Work tab of the Agent Mobile app disappeared. Has anyone else experienced this? I saw nothing in the release not...
We've been investigating high count system log errors in our environment and this one has us perplexed. We engaged Now Support for an assist, but that didn't lead anywhere. We get about 1200 errors similar to this every day (the dates change): [Remot...
Hi all, Question if you all have an idea. I understand cloning allows you to copy a submitted request but change the requested for only. Is there any functionality or a documented workaround to allow the end user to either submit or save a draft of ...
Hello, I need to write a background script to remove _) from end of serial number in alm_hardware. Any assistance is appreciated.Thanks,Chad
I cant find it on my PDI or on org instance. it also does not list under Plugins search on the instance, why so ? For the unversed, Certification Self-Test Tool helps you to test your applications prior to submitting them for certification.
Hello Community,I have modified the script include TimeCardUIActionHelper in Line 19 as follows:var allowedStates = ["Processed", "Approved", "Submitted"];I have added state Submitted so when I user submit time sheet, he can recall right away and doe...
I am attempting to set up Service Bridge between 2 demo instances. While trying to connect the instances I am running into the following issue: After creating the Consumer Registration in the provider instance I have followed the link in the email an...
Hello, I have a new field I have created on the user table. This field will only be able to be written to by Admins and through a record producer we have on our portal (record producer does not create record, it does update). I need an ACL that onl...
Hello Techies I'm looking to find out a way of performing "Test Load of 20 Records" using a Background Script/Server script. I have tried all possible way but unable to find the way to verify the test connectivity or test loading the Datasource using...
i have requirement had a field of assigned to in a table the particular user only access the attached files in sys_attachment table can any one help me pls.. thankyou
Hi , I want to filter records that will be expired in exactly 3 months from today(today+90days). I can't filter 3 months with "on" and "relative" operator. Any suggestion how to filter using breadcrumb?
I've setup a new role which allows non-admins the ability to use the Update Set Picker, as documented here:https://docs.servicenow.com/bundle/sandiego-application-development/page/build/system-update-sets/task/t_GrantAccessToTheUpdateSetPicker.html I...
how to get the current logged user has role or not in client controller script widget in servicenow
Hello Community,We started using OOB Time sheet portal dashboard. But have trouble understanding the breakdown source and elements.Our expected behaviour is when our Manger opens the dashboard he is supposed to look at the records of people who repor...
Am new to the platform and am trying to practice with the simulator on NOWlearning , can somebody please provide an assistance.