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Resolved! How delete a Homepage image in Now Mobile?

Hello, We need to delete a Homepage image in Now Mobile and modify a welcome message. I went to a n_me_static_media_section table. I created a new Static Media Section without an image and with my text. The problem is that there is a big empty space ...

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Elena7 by Tera Expert
  • 868 Views
  • 3 replies
  • 2 helpfuls

Ask for Approval via Script

Hi All,     The Requirement is to for Group approval via Client Script. OnChange of a Column value in a sc_task, it should ask for RITM approval for the specific group. I have created OnChange Script. Which is as below..function onChange(control, old...

Priyanka NR by Tera Contributor
  • 703 Views
  • 1 replies
  • 0 helpfuls

Resolved! Workflow stuck in activity "Timer"

Hi, I need a help with Workflow Activity. I've set up a Catalog Item that recalls a Workflow. At the beginning of it, I've set up a timer, but instead of waiting X seconds, it stops and activity remains in running state. I've already tried with other...

simonezini by Mega Sage
  • 3484 Views
  • 3 replies
  • 1 helpfuls

How are records inserted in the interaction_related_record when an incident or any task is created through an interaction in Agent workspace?

Hi,  I am not able to figure out how are records inserted into the interaction_related_record table when we create any incident or task through an interaction in the Agent Workspace. Also, how are these three tables (interaction, task and interaction...

Shaileema by Giga Contributor
  • 3803 Views
  • 2 replies
  • 4 helpfuls

Resolved! MFA broken after clone down

Our Development and UAT environments require local login with MFA. We have a clone preserver setup for the user_multifactor_auth table and during our last upgrade to San Diego we cloned our DEV and UAT environments. Post clone, we could log into the ...

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Resolved! Create GET Scripted API with JSON Request body

I wanted to create scripted GET API which will have a JSON in request body. I tried creating GET API however I found that I can pass data only through query parameters. Example API: GET "API Path" Request Body: { incidentNumner: "12345" createdBy: "a...

Sameer18 by Tera Contributor
  • 2072 Views
  • 2 replies
  • 2 helpfuls

get users from specific ldap ou

I am trying to get users from a specific OU and i found this Online Test LDAP server having a similar structure so i was trying to connect my PDI to this online test LDAP server - https://www.forumsys.com/2022/05/10/online-ldap-test-server/ Iam able ...

Resolved! How to set default value of user manager

Hi everyone, Could you please assist me how to set default value of a variable?I need user 2's manager to be the default value (Screenshot below)This script is only get user who is opening the form.Thanks in advanced for your assistance. javascript:g...

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Kifrez by Kilo Guru
  • 3289 Views
  • 7 replies
  • 0 helpfuls