Does anyone have experience implementing Dynamic Translation for Agent Chat with MS Teams integration? Agent Chat translation is set up and it works well when used on the ServicePortal. So now we are exploring the same for when an end user is interac...
We currently have a flow that runs off a service request, of which we generate a 12 day lead time. Within the flow, we need tasks to run within this lead time and wondered how to schedule these within flow designer. i.e. flow creates task which is du...
Hi Experts, I have a requirement to integrate with IBM MQ in order to process information from IBM MQ queues. I am unable to find any documentations regarding this so I am wondering if anyone could point me into the right direction.Any documentation,...
Hi All, We are trying to replace legacy workflow with flow designer action. I am trying to execute simple PowerShell action with variable and without variable. PowerShell action works without variable: If I put the command in command field as below. ...
The overall status of ServiceNow Fundamentals On-Demand Course is 98% though all the modules under it are completed and marked 100% This is strange and there's no way to know where to cover 2% I've used now support and initiated cases but no luck, it...
Hi guys, I was hoping that someone could help with the issues I'm encountering at the moment. I'm currently working in the ATF area of our ServiceNow instance to set up some tests and hopefully save us some time, but I've run into an issue with the s...
I arranged fields in a form. Based on the choice list, the appropriate fields should be hidden/shown.
Hi, I have catalog form with some variables and a variable set with few variables Now I want to make some variables mandatory on the variable set based on the variable value on the catalog form. How can I achieve this. Thanks in advance!!
Hi Team, I need help figuring out a logic of how to avoid the duplication of records with a daily flow. The flow runs daily at a set time and checks for all the employees within a set cost center and also whose hire date is 5 days from now(today)...
Hello - I am trying to find what the best practice is to manage our sys_user table and importing records into with LDAP. Currently, we have it setup to import any new records built within Active Directory on a nightly basis as well as deactivate any ...
I need to create an ACL that will only allow users in a certain group see the RITM records when a certain catalog item is submitted. I put a screen shot of the how the ACL that I created is setup. However it is not working. I cannot figure out wha...
I have an issue that whenever we mention someone in work notes or additional comments, there should be are record inserted in live_notification table. in my instance it is not happening. Could anyone help me how to troubleshoot it and resolve this pr...
Hi guys, I have a flow designer that creates an incident when a specific transform map fails. But instead of creating an incident right away, I would like to re-process it or re-execute the scheduled job. Is there a way to call the UI Action or is th...
We are on San Diego, patch 5, using the latest version of Edge. One of our instances logs me in and start showing the top menu options and freezes there. All the other instances are fine and work as expected. Here is what my screen looks like after...
On the contract table (ast_contract), financials tab provides monthly and yearly value based on start and end date. user would like to select month and year (example a date field) and see what is the total cost of the contract as of that month and...
