Hello All,My team and I are configuring the Service Portal right now and it hasn't been a very pleasant experience. One issue is that the Content Items within the Catalogs do not display in the Service Portal. Does anyone know a work around so the co...
Hi All, We have a list report in a dashboard under alm_hardware table and user need to search the report by assigned to person. So please help me to setup this interactice filter as I am new to this. Thanks,Geo
Hi All,We have a requirement to create catalog request using this REST API with the help of Service catalog API -/api/sn_sc/servicecatalog/items/{sys_id}/order_now , Here i am using BUY ITEM(POST) call. Catalog is getting created successfully with be...
I have an outbound REST API endpoint call in a Scheduled Job Script. At first, I was receiving the HTTP timeout but I fixed that by setting response.setHttpTimeout() to some very high value. Now, however, I am receiving connection reset/timeout error...
Hi,I'm using GlideRecord updateMultiple() in a usecase where I might have to update >100k records. My problem is that a 3rd party system periodically scans the table via the table API, creates a delta based on sys_updated_on, and moves the data into ...
Is ServiceNow synchronize clocks with a public NTP server?If yes, what does it utilizes for NTP synchronization?
Is there a simple way to move or re-classify a CI from one table to another. E.g. I have imported 100 CI into [cmdb_ci_hardware] that I want to move some of them into [cmdb_ci_win_server].Can this be done manually in the GUI in some way without Disco...
We are trying to find out how many emails can be sent using SNOW mail servers and message size limit. We are currently using O365 however we are hitting the 30 messages per minute limit. Anyone have a document you can point me to?
While using Script Step in flow designer I am getting the above mentioned error. I am calling a table using GlideRecord and I am inserting record in the table. Code :- var countKey = key.length;var countValue = value.length;var release = inputs.relea...
Hi, I have 2 drop downs in a catalog item I added all the possible values to the drop down , Now if I select option A in the First drop down I have to get the options X,Y,Z in the second drop down if I select option B in first dropdown I have to...
How to access the catalog item variable in script section of approval action in flow designer
Hi, i have a requirement , in which i need to display stages of the request in summary page of portal after submitting the record producer. please provide solution for enabling this. Regards, Kalyani
HiI am trying to open second record from RITM list.I use Record Querry in first step. I get 2 records(RITMs).I want to open one specific RITM from this result.If I try with Open existing Record with Above result in data picker, it only allows to sele...
I want users to be able to choose which view they want. Thank you.
I am working on branding the EC Pro and would like to know how to change the Content experience widget below highlighted in red: Thank you in advance!
