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Business Units and Departments

Hello Community, At my company, we're trying to get our Business Units and Departments set up correctly. However, our business is one of the largest in America and our organizational structure is completely insane. Each department goes several layers...

shoobadoop by Tera Contributor
  • 24122 Views
  • 9 replies
  • 44 helpfuls

How can I hide/disable the "Create Channel" and "Create Personal Notification" Feature in the System Setting at Kingston Release

Hi, In the System settings (Gear icon - button at the banner frame) we want to hide/disable at the "Notification" tab  the "Create Channel" and "Create Personal Notification" Feature. I know there is a property "glide.notification.preference.ui.enabl...

Philipp4 by Tera Contributor
  • 2257 Views
  • 11 replies
  • 2 helpfuls

Moving from Global to Scoped app

Hi,  We are thinking of moving from a global Service Catalog to scoped catalogs as we will have separate for various areas.  What would it take to move the current catalog from global to a Scoped catalog?  Do the items, workflow, scripts have to be r...

Yury4 by Kilo Contributor
  • 1309 Views
  • 2 replies
  • 1 helpfuls

Resolved! Risks and Assumptions

Dear experts,   Does anyone has a document that mentions the risks and assumptions for the following processes?   Incident managementProblem managementChange managementService catalogAsset managementCMDBFoundation dataPlatform implementation I am not...

Resolved! Variable Attributes - ref_qual_elements

Hi All,   I am creating a List Collector with Reference qual and ref_qual_elements filled in properly. It works great with one value in the ref_qual_elements, However when I try to use two values. it somehow does not work accurately.    Any idea as h...

Resolved! Refresh oauth token for outbound rest call

I have an outbound rest API integration with google g suite. The authentication uses an "Authorization Code" OAuth Profile. I am looking for help on how to pragmatically refresh the OAuth token before running the outbound REST call.

Jon Ulrich by Kilo Guru
  • 3065 Views
  • 10 replies
  • 2 helpfuls

Text align in read only field form?

Hi Team, I have been trying to align text to the right in a read only (or disabled) field. Following script works with active fields, but it does not work for read-only fields:function onLoad() { var el = g_form.getControl('volume'); el.style.textAli...

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eduzol by Tera Contributor
  • 3233 Views
  • 7 replies
  • 5 helpfuls

Resolved! Preserve In Progress Update Sets

In Orlando/Paris, when you schedule a clone and have the ability to "Preserve In Progress Update Sets" there is an option of 'None' and 'Last 90 days'. But is the 90 days based on when the update set was created or when it was last updated? I just ne...