Salut,I have a incident record producer and I would like to know (from the script section) how can I read the Fulfillment group catalog item field and populate the Assignment group of the incident.
Hi All, I have created database view for interaction and task table table. But when trying to check no data is being displayed. what should be the where clause? I feel i have done mistake in where clause can someone please suggest where clause to ...
Hi Team, I have a requirement that whenever incident resolution email will be triggered then it will have a clickable emoji/ smiley in the body of notification. Kindly, help me navigate how to achieve this. Regards,Manal
Hi All, The Service portal home page search takes us to "Faceted search" page. There is a requirement to redirect the result to a weblink or url which is stored in the table for every search result. Thanks in advance.
Hi Guys, I need assistance in setting up join like action in flow designer where i will wait for condition until both tasks get completed. I can able to select only one task under wait for condition. Any suggestion? Kushal
Hello -I'm getting a blank output for importSetSysID using the script below when it's run inside a Flow Designer action. I tried outputting other values via getValue, but those are also coming up blank.(function execute(inputs, outputs) { var loade...
Hello, A public KB article KB0813636 (MID Server can fail to install or upgrade to Orlando due to new external connectivity requirement to ocsp.entrust.net for OCSP certification revocation verification check) describes: >The MID Server tries to conn...
Let's take ServiceNow for an example.Theme = Upgrade ServiceNowEpic = ServiceNow UtahStoriesConfiguration ManagementTask 1Task 2Task 3Change ManagementTask 1Task 2Task 3Task 4Incident ManagementTask 1Task 2Task 3Service PortalTask 1Task 2Task 3Task 4...
Hello Community, In the above screenshot, I am trying to search for a keyword - incident in the global search and it returns me only Task, Knowledge and catalog, People and places - Not the Policy records. The Policy records I mean above are these ...
Hi, I have a insert, update business rule which checks the uniqueness of the field "App ID" in "cmdb_ci_service" table. The table consist many different table and class like business application, infrastructure service, application instance. I just w...
I have configured OAuth with grant_type password in Production and all is working well. I have restored Production to Dev and am not attempting to get the same programmatic access to dev instance, but it's not working. I have no idea why. I get 401 o...
what license (fulfiller, approver or none) required to implement approvals through emails.
Hi, I have created one catalog item in the Resolution field is populating by concatenating first six fields. It is working fine in the catalog view but when I am testing this catalog item in the portal side I am getting this error- "There is a JavaS...
Operating System : Ubuntu Followed the steps in Developer site 1. Install Node.js v12.x using npm manager # Using Ubuntu curl -sL https://deb.nodesource.com/setup_12.x | sudo -E bash - sudo apt-get install -y nodejs 2. Validate node js and npm are...
Hi, When using the Jira Spoke in Flow Designer to Create an Issue we are getting the error "A dynamic action error occurred.". If we ignore the error and use pills to set all of the values it works and all of the data is sent to Jira and an Issue is...
