Have created parallel approval in flow designer. Assume it goes for four approval for four different groups after approving the respective task will generate. In the RITM I can find the list of approvers. If I Approve task 1 the rest of the approval ...
I want to check if an attachment (sys_attachment) is encrypted or password protected.This is because the linked system is not able to process those files.Is there a good script or setting to do this?
We need to update the password of a local ServiceNow account that is used by automation. We use this account to get an OAuth token and our Secret Server updates AD and an AAD. We would like to automate this process, but we attempted to do this via Po...
I'm curious about the system log source *** Script...as you can see in the rightmost column of this screenshot: When I group the list view by Source, I see the following: I see the API documentation here but it does not really explain how a source ...
Hey there! We have been working with ATF for a while now and loving the feature. Since we were able to quickly test for upgrades and releases, it saves us allot of time. However, right now (since a week) we are facing a weird issue we never came acc...
Hello,We had a question asked from a user today about sharing her saved filters. Essentially, she doesn't want them to be public (IE visible in left nav), but she wants to be able to share them with a few users in the same application.Does this funct...
Hi all, So excited to start utilizing the Ownership Groups within our Knowledge Articles as we expect to have different ownership groups for approvals by category (as opposed to the overarching approvals that route to the KB Owner/Managers). We plan ...
I cannot find any documentation on how to setup a data source for importing data from an Azure SQL database. We have several on premise JDBC connections, but I am not having any luck setting up a connection to Azure. The account I am using is able to...
Hi everyone, Is it possible to add the minimum characters required to the catalog field of variable type multi-line text? Eg: I want a user to at-least write 30 characters before submitting. Regards, Priya
I have a client who want to re-arrange the Category list in the Service Portal. For example, "Can We Help You" is in alphabetical order. Client wants to move it to the top of the list for their user. Can this be done with the OOB ? How can this done?...
Virus scanning is enabled by default but what are they using - Symantec, McAfee, Sophos, something else? Thanks in advance.
Hello Community, Here to seek some guidance on how to restrict knowledge articles attachment on task records based on Knowledge base. The details are as below Knowledge articles from End User knowledge base (visible to all) are to be attached to Task...
Hey all, I am trying to set a list field via a client script currently by setting it equal to a comma separated list of sys_ids, however it doesn't seem to be working. The client script is onSubmit and code is here: function onSubmit() { ...
I'm trying to create an OnChange Catalog Client Script that pulls the current logged-in user's birthday, then subtracts the current date from it to get a specific age to use as a parameter that determines whether to keep a checkbox ticked. However, I...
Hi All, I have a requirement where a custom field 'Row/Rack location' which extends from the 'cmdb_ci' table needs to be updated on 26 different classes. Currently a Transform map is configured on one target table - cmdb_ci_hardware where it updates ...