We need to schedule a clone every month from our production instance to our QA instance in order to validate against current data. Instance Data Replication (IDR) is not providing us the desired outcome.ServiceNow provides a possibility to schedule c...
Hello community, I have a use case, where custom field "primary set ID " field was added on "Hr compensation" table and need to make it reportable on "Hr case" table . How can i achieve that !! can any help me out in this. Thanks.
Hi All, Hope today finds you well Hopefully a simple one but strangley cannot find anything about it outside of this thread but doesn't help me as i cannot use an action script...https://www.servicenow.com/community/it-service-management-forum/flo...
In the Service Catalog Shopping Cart, if the user clicks the X button next to one of the items, a Popup Dialog magically appears. We would like to remove this confirmation step, and have the cart just go ahead and delete the item. Could someone wit...
When we receive a reply email that updates an existing Case, the whole email gets written to the "Email Received" entry in the Activities log. We want it to truncate it at the "From:" text, so only the actual latest part of the email is saved in the...
I suspect this has been asked on the Community before, but trying to find a good explanation is a challenge. I have the following in a Database view: The view loads, but it doesn't limit alm_hardware records to model_category of Computer (hdw_model_...
Hi all, I am getting the below response from a GET method: It needs to be updated in a string field (custom field created for this). But it should be updated with correct formatting as below: Can anyone suggest me a solution for this? TIA
Hello Guys, I am working on service catalog implementation, i have created a simple workflow but it is not triggering at all( i have validated and published it but no luck) and i have checked in active context and it doesnot appear in active context ...
I am trying to understand the below piece of code especially the first line in which an object is created. I understand it is creating a new assessment i don't understand below points.1. Where is the AssessmentCreation()(i believe script include) is ...
Hello all, I am encountering an issue. My team recently upgraded to San Diego from Rome, prior to the upgrade this issue did not occur. I am using the import set REST API to upload a multi import set, to a staging table with an existing transform m...
Hi,I want to set a condition in the flow designer to send a notification "six months after the flow execution time".However, the flow designer could not find such a condition.I'm thinking that I need to have a script in my Look Up Records action that...
Hello, I was building a script on the existing script include "ImpersonateEvaluator" and I was able to to check that if a user that I'm trying to impersonate has a change_manager role, then the current user should have both itil and change_manager ro...
Hello,I'm pulling the CIs dant via Microsoft Intune. I want to create the CI name but I'm confused.For exemple now on the alm_hardware table this is the rule for the CI name.if Class field is on the form CI name is set to Serial Number and Model name...
Hello everyone, I have a requirement to integrate the ServiceNow to third party tool and it's a bi directional integration.As I learner, I am not aware of what are steps to needs to be followed to achieve this requirement, I have gone through some co...
I have a list collector variable referencing the sys_user table. On the sys_user table, I have a custom drop down of "type" I want to filter the list collector to only show of a certain type of user Shouldn't I just be able to use the ref qual like t...
