Hi I want to copy attachment from RITM to SC Task. There are two scenario Attachment attached while submitting the requestAttachment attached by end user from portal (Updates to RITM). I have below AFTER BR on insert and it is working fine but not in...
Hello, I am trying to create a solution to this scenario: In a form, there is a reference field that references the cmdb_ci_computer table. The user will enter their computer name in to the field, then I want that value to be used to check its age vi...
I have created a record producer for users to create new vendors. The company name is a string variable in the record producer and it successfully creates a vendor record on the company table. However, I am running into trouble trying to create a ti...
We have an instance on Utah Patch 1, using list v2, and the Personalize List Columns slush bucket is not working as expected. Steps to reproduce:1. Select the Personalize List (gear icon), add new columns to the "Selected" and hit OK. Nothing happens...
Current setup - OOTB end users are taken to Service Portal and users with roles are taken to the backend of the platform. We would like to redirect approvers as well to the portal by default. But we want them to be able to come to backend. End...
The question is about instance cloning.If [Exclude large attachment data] is checked when creating a clone, What is the size of the attachment that will be excluded from the clone?And can its file size be changed?
Hi, ServiceNow, Why are there no PDI instances available? This never happened before. What is going on? Thanks,Harriet
Hi There,i have catalog item where approvals and notifications are triggered from flow designers.trigger condition for item is service catalog.everything in flow is working as expected but RITM stage is acting diff. it is showing request approved all...
Hii folks i am confused in g_user.harRole() , g_user.hasRoleExactly() and g_user.hasRoles() . what is exactly difference between this 3 methods?
Hi Experts, Bottom Line: Why am I getting the Warning "Maximum combined attachment size exceeded. (max:18874368 bytes). One or more attachment records ignored." in the email log when the attached documents are sent to my instance?" Background: I have...
I need to test the workflow. I have hardcoded data in runscript to start. Is it possible to test workflow without having to create a catalog item and assign workflow and then create RITM? Appreciate it. If not any shortcuts to test workflow to minim...
Hello, In a flow I am creating a Catalog Task with 'waiting for completion' unchecked, then in the next step I am launching a subflow to send out a document via docusign and setting the flow stage to 'Awaiting Docusign Signature'. In the next steps, ...
HI There is a requirement of scheduling a survey only in September month every year. the survey should triggered to all the employees from sep 1st to sep 30th by email. there is a out of box option,to schedule a survey but.i want to schedule the su...
Hello,I have a requirement in the Change Form to show a message when the user chooses a date on the weekend or between 6pm and 8am.For this I have created a Client Script and a Script included.Using the log I check the answer from getUTCHours() and g...
I am using a list collector that references the sys_user table to capture which users need access to a product using a catalog item. Once the work is complete the workflow is set to send a notification to these users but I am unable to get it to work...
