Pop up in CSM workspace
Requirement is to show pop up message in csm workspace ,by UI button . i have created the UI button but it is not working in CSM workspace, how to solve this do i need to change the APplication scope?
Forum Posts
How to add scheduled job script in update set?
Hi, I have created a Local Update Set and then created a Scheduled Job Script and Report. After testing, if it is successful I will have to move the Local Update Set from Dev to Prod. But the issue is "The Scheduled Job Script is not captured in the ...
Bootstrap Version
Hey guys! How to find out the Bootstrap version we can use to create our widgets and pages?
Resolved! sys_plugins table
1. Under what circumstances does a brand new record go into this table? 2. Why is there no Filter Navigator "Module" for this table? 3. Can a record in this table ever have an Active value of false? 4. This table seems to contain exactly the same...
Auto-number on form and Number maintenance table
I m working on alm_license table I have a line for numbering on All > number maintenance (sys_number) this is record is used to to make the auto numbering. On the the Control tab of Alm_licence form configuration Auto_number is not checked but numbe...
Adding a field like work notes on a knowledge article draft the approver can comment on OOTB?
Hello! I was just wondering if there was a way to essentially create a work notes/comments section for a knowledge article in the draft state OOTB. It would be filled by the approver to leave feedback on the article/publisher to respond to that feedb...
Resolved! Bots as CIs in the CMDB
Hi, We hare having discussions on Bots and if they should be CIs in the CMDB and if so what type of CI. I was wondering if anyone is tracking Bots as CIs and if so what CI class/table did you put the Bots into? I am thinking of these as application ...
Why aren’t client scripts not working in portal even if Ui type is ALL
Hi, I’ve written a couple of client scripts that are working as expected in native view, but aren’t working on service portal. The UI type is set to All, but the SP is still not picking up on the scripts. Does anyone have a solution to this?
Resolved! Import Nested JSON via REST Message
Dear Team, I am trying to connect my ServiceNow instance with Basecamp 3. The objective is to sync the project and its related TO DO list and its tasks. To get the details of all the projects, I am using the endpoint https://3.basecampapi.com/543410...
Adding a link in error box message
Hi , Currently i have a error box message in my client script .g_form.showErrorBox('*******', "****************************http://***********.");The above line shows how i have it currently , I would like to have it as g_form.showErrorBox('*******', ...
spModal: take control of the default buttons
Hello. I have a widget which opens a modal with an embedded widget, in which I need the default buttons (OK and Cancel). However, once I am in the modal, I need to find a way to take control of the OK button: make it unclickable if certain inputs in ...
Previous Values in flow Designer
I want to access the previous values in my flow designer. The scenario is When a field changes i need the previous and current values, but the data pills does not contain any value i.e. the drop down is empty .I only have trigger > Changed Fields > F...
Community-How do I know a Template was used to create an Incident or Interaction in Agent Workspace?
Community-How do I know a Template was used to create an Incident or Interaction in Agent Workspace?
Integration ServiceNow and Microsoft Phishing Attack Simulation
New to cybersecurity and just really learning ServiceNow. In the CISO office, I have taken over the Microsoft Phishing Attack Simulation available through MS 365 Defender. Currently in our Outlook, we have a button (via Defender I believe) that allow...
Flow Designer IF logic for null value or empty string
How do I check for an empty value in Flow Designer IF logic? I have a pretty simple situation where I need to check a field on the Assignment group of the Incident record that triggered my flow. If the field has a value then perform Action A. If the...
