We have a requirement to connect to Database using Data Source. DB Admins wants to confirm that the password entered via screen sharing for the user credentials are encrypted and are not saved in plain text format in servicenow. Could you please prov...
Hello, I have configured our test instance to use our company SMTP server by creating an email account record. I have configured OAUTH 2.0, which is functioning correctly. When I conduct a connection test I receive a cannot connect to SMTP server err...
The chrome_toolbar ux page property has been created but it only limits the configurations to the page icons. How to change the color of the navigation bar itself?
HI team - Within a "IF" logic, are there options to use string compare using regex or any similar options. Right now, I could see only 'is', 'isnot', 'contains' and 'doe not contains'. Example: After doing a "look up record", I would like to run a r...
Dear experts, I have a widget, where there are string fields as well as Select fields (basically reference values in it). When I try to fetch values of a record submitted through this form, I am able to fetch the string values, but not able to fetch ...
Hi ServiceNow Community Developers, I have an onload client script that runs when the form loads. I would like this script to not run when form loads from a Save action within the current record that I currently have opened on the form. If I come fro...
Regarding the "Queue" setting item.Please tell me the difference between "Target wait time" and "Max Wait Time". I have attached the relevant screenshot.
what is the use of table cmdb_subscriber?
Hello community,I have a simple requirement where I have to get information from a web page using scripted rest API. The webpage contains random state names with state id's and I have to GET only particular state names of some id's. So, from the abov...
I have a form which has a reference field - USER (sys_user) This form has other fields like - First name, Last name, Manager (all these are read only fields) When a user chooses from USER, other fields must populate automatically. How can I do this?
Hi Community I wrote a scheduled script to trigger a couple of events. 1st event will trigger 5 days before the SLO breach and the 2nd event will trigger on the breach day. Though I have the test data ready, I have tried many ways, but the events are...
Wondering if anyone has experienced something similar or has any information on this occurrence. I have a flow designer record that is preparing an event which then triggers a notification. My notification is populated by a mail script and is configu...
Hey Community, I feel like I am missing something pretty obvious here. Given a Flow that triggers a Notification via the 'Send Notification' trigger, which lets you select any Notification record for a given table that has a 'Send when' of Triggered,...
Hi Guys,i just want to know the fundamental difference between CR and SR in service now.
I am experiencing few challenges with my serviceNow portal, One of my engineers is unable to resolve or close tickets when it been assigned to him. I have changed to default view yet the engineer is not able to update information in the work notes as...
