Active Directory Groups maintenance in the CMDB
Did anyone explore a way of connecting to Active Directory and pull in the AD Groups into the CMDB? Please let me know if anyone had experienced a solution towards it.
Forum Posts
Show Knowledge Article based off keyword widget
Hello, I currently have this widget where I want to feature articles only with a certain keyword. How should I go about doing this?(function() { if(input) return; else { options.aria_label_title = options.title || gs.getMessage('Featured Article...
Merge multiple PDF Attachments
Hi, We are trying to combine multiple PDf'S from a table record to ONE PDF, we tried using the OOB PDF generator but it didn't work as we are not sure what parameters need to be passed on. We also tried multiple approaches like attachment API, GlideS...
Why don't I see the Condition Operator and Values for my Catalog Item Variable in Decision Builder?
I am trying to use Decision Builder to build a Decision Table to then use in Flow Designer to assign the correct fulfiller to a catalog item. I am working in a PDI running ROME. I have created the Decision Table (see below): I have created the INP...
Some tables accessible via Basic Auth are not accessible via OAuth
Hello, When I look at the list of tables that I can access via Basic Auth and OAuth, there is a discrepancy. When using OAuth, the error returned is 403 - User Not Authorized, and I cannot access the following 4 tables:sys_homesys_templatesys_ux_page...
Resolved! case-creation-page "HR Agent Workspace" implementation
Where is possible to the find the code invoked by "Create HR Case" button shown in the attached image?What kind of object is the menù shown under the "+" button ? ThanksFrancesco
Exporting unique records in csv
Hi, Can someone help to export the list having unique data in the report through UI action.
How do I configure and use the page templates in UI Builder?
Hello, I'm attempting to create my first workspace - which also happens to be the first time I've used UI Builder and I'm at a loss. I've spent the last few weeks reading and trying everything I can find but I've hit a dead-end when it comes to usin...
EVAM template not working as expected
Hello, I am very new to UI Builder and EVAM currently trying to build an experience. I want to display every application in the Business applications table inside a data set container. I have configured EVAM Datasource as shown in the screenshots. My...
Resolved! Roles that are able to approve requests
Hi all, I have a doubt on which roles can approve, as OOB functionality. My current understanding is: - ITIL user can approve any request, as long as it's assigned to them - Admin can approve anything, even if it was not assigned to them Is that co...
Resolved! Workspace Activity Stream shows Created By UserID in place of User Name
Hi,For some of the Incident in workspace activity area showing user ID instead of user name. Found this KB but did not help in my case-https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0864564 Please assist me on this issue?
Service Portal "My Requests" widget not showing any data
Hi All, We have created a custom page called "my tickets" and published My Requests (my-requests-v2) widget instance on it. The my requests widget was not available on my servicenow instance. So I have exported the code and dependancy from developer ...
How do I get the user email from a list collector to appear on the RITM?
I have a catalog item that has a list collector populating the user list. From the service portal the requestor is able to see the users and the emails because I added the variable attributes: ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name...
Resolved! Does Knowledge articles and knowledge categories capture in update set
Hi, Does Knowledge articles and knowledge categories capture in update set. if no, how can we move articles and categories added in dev to test
Resolved! insertMultiple REST API inserting empty records
Unable to populate the staging table using InsertMultiple Import Set API. Rows are generating in the table but no field is populating in the system
