New to cybersecurity and just really learning ServiceNow. In the CISO office, I have taken over the Microsoft Phishing Attack Simulation available through MS 365 Defender. Currently in our Outlook, we have a button (via Defender I believe) that allow...
How do I check for an empty value in Flow Designer IF logic? I have a pretty simple situation where I need to check a field on the Assignment group of the Incident record that triggered my flow. If the field has a value then perform Action A. If the...
I'm doing a project for my Service Now bootcamp where we have to make a scoped application. My application is a Movie and Game Purchase Monitor that checks the rating of the product against the age of the buyer to determine whether to permit the purc...
We have no regular schedule for refreshing our test and dev instances from our Production instance. Each time we do, it seems to be a bit of managed chaos. It would seem to me that there should be a way to refresh downward that is totally transpar...
Hello experts, End user portal users without any roles cannot see "groups" on catalog item while raising request. Please advice.
Hi community, We have developed a notification to trigger when a Defect is assigned to a group. The notification triggered multiple times (x4) with two different reciepents (last three reciepents had the same value), I am trying to figure out why tha...
Hello Community, I'm new to ServiceNow platform, and I have configured the plugins named respectively "Localization Framework" and "Dynamic Translator" I have also purchased an IBM API key, and configured it in translator configurations, created an A...
Hi, I have a flow that will update and close a task (task number 3) automatically based on several conditions. The flow update automatically an asset and then close the task. I need to check from that flow the states of the previous tasks (tasks numb...
Emails configured in email property with outlook domain do not receive emails sent by ServiceNow, only email with Gmail domain. In 'sys_email' shows that the email was sent correctly Outbox account inbox is not full There is no restriction rule in...
Hi Team , We have out of box edm plugin activated which has a subflow " Automatic Creation of Document Task" but when it is supposed to trigger it gives error "java.util.NoSuchElementException: No value present" and also unable to show execution ...
One of the ACL on cmdb_ci_buisness_app is in application scope (non global) for 'none' (table level). I want to add field level with '*". I can't find it in that application scope. Is there any reason why drop down is not showing star(*)? Also wha...
Dear All, I've a requirement like when user submits an e-mail with images in the body of the e-mail that should not come as attachment in incident. but if he is attaching some files then its should display as attachment how to achieve this using inb...
Hi, I am trying to use flow designer to create a catalog item and then once that item has had a variable updated, take that new value and update the trigger record. The scenario is that the Service Delivery team will review Breached SLAs in ServiceNo...
HI All,We recently upgraded one of our sub production instances to Rome from Quebec and have noticed a few entries in the logs since upgrading.The log is an Info level log.The Message is:Failed to register PIV/CAC certificate to the user account. Ple...
Hi, I need to remove the choice list values of the "subcategory" field which is dependent on "category" field. Client script: Onload() function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { ...
