Hi, I got the request from a user to create a complex report using relationship between CI in the CMDB. I decided to use the CMDB Query Builder and was able to generate the expected result. then i followed the following doc page to create a report ou...
Hello All, I have registered in the service now learning portal for completing the CSA. In the new learning portal, After completing all of the mandatory on Demand courses and it is showing the time "19 minutes left " in the dashboard and noted, the ...
I have a notification that triggers when a user leave a comment on hr case and would the caller and watchlist know. However if the event creator is the caller or one of the watch list he/she should not receive the notification. The ''send to event cr...
Hello Community, I'm stuck on one request catalog item/form in ServiceNow. The short story is, when for example employee from other country opens this specific form, most of the variables are in employees local language but there is one variable wh...
Hi All I have a problem in flow designer wich use Submit Catalog Item Request action In catalog Item are defined a 'Reference' variable and two 'Lookup Select Box' variables. Obviously I need to set these variables in flow in order to create RITM...
Hello! We are using the roles snc_internal and snc_external roles in quite a lot of our ACLs and application menus. Internal staff have the snc_internal role and our customers who have access to one of our portals have the snc_external role. None wil...
java.sql.SQLException: com.glide.db.GlideSQLException: FAILED TRYING TO EXECUTE ON CONNECTION glide.30 (connpid=1592451): ALTER TABLE tmp_x993993595t ADD `u_sp_vlp_flag` VARCHAR(40) /* raiprod015, gs:glide.scheduler.worker.5, tx:90d061d4472d99503f019...
A work colleague asked me if the Employee Center Pro had a feature called Manager Hub. I searched around in the product documentation but didn't see anything by this name. Does anyone have any info/link to an article about this? Thank you!
Recently we converted SCCM integration to new Service Graph SCCM integration, and now we are getting duplicate Windows Server CI's being created with Discovery Source = "SG-SCCM". I am wondering if anyone has seen this and has suggestions on how to p...
What are stage rendering and stage order values while creating new workflow, how the workflow will work for each type selected? workflow driven,legacy,linear, mainflow, processor bar, requested item render etc order is computed or user specified
Hello everyone! How can I display the 'Email ID' in the input field instead of 'Name'? I have used list collector variable type in the catalog form.The data is from the table that I have created. Regards, Priya
Hi Experts, We have a requirement to replace snc_internal role with snc_external to existing users with employe type CU/Empty. We have started implementing the requirement to just add snc_external role to existing users, but we are getting error, wou...
Just wondering where the "explicit roles" plugin has gone? Going to turn it on in work instance and it isn't in the plugins or store or anywhere. I checked in my PDI instance which is on San Diego and same thing, unable to find the plugin at all. Jus...
Only group members who have an active user record in sys_user table should be added to the group when the transform runs. Group members should only be added to an active group in the sys_user_group table. So columns should be mapped as SOEID as user....
After upgrading to the new UI we would like to set the out of box Landing Page from the Unified Navigation App as the default landing page for everyone. How do we set the default Landing page as the home page after upgrading to San Diego?