Hello, I have a form that needs to use lookup select box to show the group names that are assigned to the requester. I need to have the lookup filtered based on the "requested for" instead of login user. Is there a way to have requested for as a filt...
Hi, I would like to set default values for few fields through script in record producer which is mapped to same field name into a parent table. Can someone please help here? Regards, Alok
How can I show the Incident Variable Editor on the self service incident view? As a customer using the self service view, they are able to see their incidents and provide updated via the additional comments field. I would also like to be able to sh...
Please Response I am not clear from Docs...
What is the difference between email and email log tables?Also, why do they have a different number of records? Thank you for your help.
Hi together, I try to achieve a Workflow(s) with the Flow Designer which does the following: Check out all Incidents in State : On Hold and Reason: Awaiting Caller where the Updated Date is older then 7 Days. Then take all of these Incidents and ma...
The Current status widget only displays Business Services. We would like if we have a technical or application service with outage that they display too. I looked at the server script below but not sure how to change it to show all the services. Any ...
After promoting update set [ has Flow designer updates ] from lower region to Prod, When I try to open flow designer it prompting error "An error has occurred, please try again or check the logs for more information" and in lakhs of logs, I found thi...
i created and finished a catalog item in the wrong application. How can i move it to global?
Is there a simple way to find what columns stores what data in CMDB tables. I found "CMDB tables descriptions" documentation which explain about tables but there is no column information. For example, if I want to store kernel data like name , releas...
Hi All, I know that we have a UI action on the Test called 'Copy Test' , we are able to copy the entire test along with test steps. My Requirement is to copy individual test steps while creating test steps with out copying the entire test . Please le...
Hi Guys, In Flow Designer, what is the command/syntax to get the current login user? Thank you!
I would like to be able to write a step in my mid server script file to login to exchange online (Connect-ExchangeOnline) and run a simple line of powershell.ie Add-MailboxFolderPermission -Identity john.doe@123.com ........... From what I can tell, ...
Hi, I have developed a Virtual Agent(Chat Bot) according to my business and deployed in Service Portal. Now my customers are asking to deploy it in the other applications which is owned by my company. How would i achieve this. How can make my Chat Bo...
For audit purposes, we have a need for documentation we can point to that explains why these ServiceNow accounts access our instances: usagestat.sync@sncinstance.scanner@sncsystem@sncHas anyone been able to get this from ServiceNow before, or can poi...
