ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Flow Designer IF statement wrongly evaluating as True!

Hello, I am building a flow and is appears to me as if this if statement is wrongly evaluating as true. Here are two examples, one when comparing sys_ids and the other comparing strings, "Start" and "Stop."     In both cases, since the sys_ids matc...

find_real_file.png find_real_file.png find_real_file.png find_real_file.png
Community Alums by Community Alums  
  • 1842 Views
  • 4 replies
  • 1 helpfuls

Resolved! Clone Instance (Higher version to Lower version)

Hi Community, what happens when we clone a source instance which is in San Diego version to a target instance which is in Rome Version ? Will the target instance gets upgraded to San Diego version automatically ? and will it contain all the data of t...

Sai Pavan1 by Tera Contributor
  • 2208 Views
  • 1 replies
  • 4 helpfuls

Data load from Excel file to existing table

Hello I am trying to load data from excel file to existing staging table. What I am expecting is that the date would be loaded into the existing field.However, new field was added and the data was loaded to the added field. In the Excel file, header ...

Kohei4 by Giga Expert
  • 681 Views
  • 3 replies
  • 0 helpfuls

Change Model vs Change Type

Can anyone explain the difference between Change Model & Change Type? I have a requirement to define a 'Major' and a 'Minor' change with the only difference being the approval groups Thanks!

Resolved! How can I enable email sending and receiving?

Hey all,  How can I enable email sending and receiving? Every time I toggle the switch in Manage Email Properties tab - I get the message "Something Went Wrong, Please Try Again" I also cannot edit the Email Properties page within my instance. Is the...

find_real_file.png
Rae Khan by Tera Contributor
  • 2312 Views
  • 7 replies
  • 0 helpfuls

AWA Auto Assignment

Hi All, I configured Channel, Queue, Assignment Rule, and Skill Determination Rule. and When I create a case It routes as per what I configured in the above steps. but there is one thing I wanted to confirm with you guys. when an Item is created it g...