So i have a requirement to update the colour scheme used for the Process Breadcrumbs on Change and Problems to our company colours. I have created a new theme but looking at how to correctly update the colours for these properties. Just want to know ...
When an agent click on Reply All on an email associated with the case we need to populate CC with Case's watchlist. Is there a way to achieve that?
Hello everyone, I have a requirement to integrate the ServiceNow to third party tool and it's a bi directional integration.As I learner, I am not aware of what are steps to needs to be followed to achieve this requirement, I have gone through some co...
I have a list collector variable referencing the sys_user table. On the sys_user table, I have a custom drop down of "type" I want to filter the list collector to only show of a certain type of user Shouldn't I just be able to use the ref qual like t...
I simple need to change the trigger from Create to Create and Update. I'm using the same table and condition. The table and condition is wiped, which I don't need to alter. I then set the same table and condition then click Save. Saving prompts t...
I have written a script to find some specific content from all HTML fields from knowledge articles but getting below error when there is not specific data in one of the field, not sure what should I write so that it can run only when there is at leas...
I cloned my instances (Prod to Dev, Prod to Test) as part of my pre-upgrade process. Has or is anyone performing a clone to sub-prod instances after the upgrade is completed and validated? If you are can you explain to me the benefits in doing so? T...
See image below. I love what Hi did with allowing stars for favorites. I'd like to do this on my Service Catalog so my end users can save favorite catalog items. How was this accomplished?
api/now/import/{stagingTableName}/insertMultiple I get an error when trying to post to insertMultiple with compression. It works fine without compression but larger payloads are taking longer to send. I set the header "Content-Encoding" to "gzip". ...
When adding the action 'Create a user' action to a flow you are presenting with variables to fill out. The assumption is fields like First Name Last name etc... will be inputted from catalog variables in a form from the service catalog. My question...
Last night, we had a clone. After the clone, nobody was able to login to our dev environment, not even with a local (non-ldap) account. When I reached out to ServiceNow they said that the ldap_server_config was listed in the preservers table and not...
Hi Everyone, I have created two field types on my form: string and image.String field type has URL of QR code(png) and I have to populate it into second field type (image) using onChange client script.Can I any help me get this task complete.Thanks c...
Hello, I've been wondering for a while how to update records using GlideQuery while interacting with the records with methods like filter(), map() or forEach(). The documentation mentions this being possible: "For example, you can use the forEach()...
Hi,all. Please let me know because I received the following request but do not know how to implement it; They want to verify whether the Password (2 Way Encrypted) of the A table and the password of the B table match. They want to use "Flow Designer"...
Hi All, Please guide me How we can reduce the size of the footer in Service Portal as I'm very new to portal. Kindly help me regarding this as this is very urgent. Thanks in advance Vinit
