I have a flow that needs to wait for a condition on a table in my scoped application. I enabled live feed in my table's definition, I created a business rule to trigger the live_feed.update event. But I keep getting an error: "Access to event 'live_f...
Hi Guys. I really need your help here. I have 4 checkboxes. Each check have different approver. If 2 or more checkbox are selected then 2 or more RITM needs to be created and goes to respective approver. Once approved it will create individual TASK...
Hello Occasionally, I would like to delete all records in all tables of my application. My current approach: I am aware about the KB article Mass-Deletion and Excess Data Management Recommendations. However it provides me only with an option to delet...
Hi. I want to know what is "glide.ui.can_search" and how can I set this function. If someone knows, please let me tell. Thanks.
Hi team We have a user who already has the import_admin role. The user can open/view the Data Source form page, load data via the "Load All Records" link. But when he clicks the "Run Transform" link on the below page, he is blocked for security reaso...
Hello, Accessing any of API Endpoints prompt for "Basic Authentication" when accessed using a web browser. I understand that API endpoints are used during integration with 2 systems. But incase if user tries to access the URL, we would like setup log...
Kindly help with the process through which i can extract the list of active status available in my instance for all the 4 modules (IM\RF\Change\Problem).
Hello, we are using LDAP to authenticate users via MS AD services. We have been receiving notices from many of our users regarding logging in. When I check their account they are locked out. This seems to be randomly occurring. The users are able to ...
Hi, We have a requirement where we need to create a filter which should display start date and date end. based on that filter the resolved tickets between those dates should be shown. please find the below image for reference of filters.
I haven't had issues with this in the past but now that I'm trying to included a few Case Type tables that are extended from case, I can't get the global search to work at all for them. Step 1) I added applesauce as a unique string in my short descri...
Hi Community members, I have a simple requirement to have background image on a Service Portal page. But this background image should be configurable, means having a system property with attachment as the image to be used as background of Service Por...
I would like to hide this feature from everyone EXCEPT admin. I have already managed to 'hide' everything in the tree structure under Now Experience Framework, but I can't seem to hide the Experiences.
Hi, We have implemented AI Search in our environment. When somebody searches for a Knowledge Article, they are able to see Knowledge Articles which they don't have access to. But when they open it, they are getting the error- "You many not have suf...
We are having a request to auto-generate the pdf printer friendly version of the RITM then attach to the RITM. The process need to be automatically without any manual task from the user so we need to be able to generate the pdf printer friendly versi...
Can anyone please explain in detail how to Configure automatic CI reclassification in input payloads? I'm completely new to this and having a hard time to understand all the things written here https://docs.servicenow.com/bundle/quebec-servicenow-pla...
