Hi Team I have to update incident form fields ( like short description , comments , etc ) with help of scripted rest api using postman tool. Basically update it using 3rd party tool. Can anyone guide me how can I accomplish this task . I am new to s...
How to fully automate an email notification wherein once a record state is updated it will send a notification and that notification has a condition that will change again the state of the record. Please help me with this. Thank you
Hi all, I am trying to add an info message for the attachment icon on the Standard Ticket Page. Info Message : size limit is 1MB. I have cloned the 'Standard Ticket Tab' widget . But I am not able to add the info message, could you please help
Hi everyone, How can I make the 'Help Text' showing up in the input field of the Catalog form itself? The photo inserted below is for reference.. Regards, Priya
We need to change the info color to green color for showfieldmsg().
Hello, ServiceNow have an OOTB Service status page on mobile (Now and Agent mobile) or not? If yes, ServiceNow have a Service status page. Could you please advise me? if No, How end-user monitor them service from mobile app? https://<instancename>.se...
This is the first custom application attempted. I would like to auto populate the value from the User [sys_user] department field, but I'm not quite sure how to do that. (Refer to attached screen print) I was able to successfully auto populate the ...
Hi All, Recently started creating workspace using UI builder and struggling to know how to add additional tab (Item) on record page. I compared both Audit workspace and My custom app workspace in UI Builder. Both record pages have same configurations...
Which role do I give to a user so that they can edit a CI? I have tried adding sn_cmdb_editor and sn_cmdb_admin roles but when I open the CI in the details tab, all the fields are greyed out and cannot be changed.
Hi, I have a custom choice field 'Type' in the cmn_location table with choices as A, B, C and D. In the CMDB table I am using a reference field 'Location' which refers to cmn_location. I have applied a simple reference qualifier as below: Type is A o...
SHWe run a scheduled job that calls a web service via a REST message to get a list of user updates from our HR system. The job's script creates an import set with a state of loading and a mode of asynchronous. using a custom table that extends Import...
Hi everyone, Can I change color of this text, How to change and where to change, thanks you
Hello, We reccently upgraded to New York, and on one of our custom incident tables, we are unable to post a work note or additional comment when we change the state to "Resolved". Our additional comments section is required. If I add a comment and th...
I have a flowdesigner action step to parse a complex nested JSON object; The data structure is as shown below; Can anyone help with the required parsing script needed to get the room data and data from the higher arrays ; ie I should have the floorI...
Good morning I am in learning mode so please forgive me if the answer is either obvious or in the docs, I did not find it. My question is: I am trying to build an App via App Engine Studio which is based on/extends the customer_account table: But wh...
