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Resolved! Search name, not display name

I'm having a problem where my catalog has a search field to find company names from a table. When searching company names you must start search with ' - '(space, dash, space). This is because every company display name it named this way. Is there a w...

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Evan Duran by Kilo Guru
  • 1670 Views
  • 3 replies
  • 2 helpfuls

Resolved! Catalog Auto-populate User's Manager's Info

I have a catalog item that auto-populates fields based on user's logged in. If you decide to change cardholder name it will auto populate based off their record as well. My question is how to I auto populate the user's manager's TITLE, and EMPLOYEE n...

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Evan Duran by Kilo Guru
  • 1523 Views
  • 5 replies
  • 2 helpfuls

Resolved! Regex Parse of HTML

I have a string of "<title>This is a string</title>" and I need to set the values between the tags as a variable thus returning "This is a string" (without quotes of course)... I tried this but it does not work... var str = "<title>This is a string</...

Resolved! Data Stream Flow Action Pagination - Response body expression

Hi All, The response body from external system contains parameters "@odata.count" and "@odata.nextLink" which holds the next chunk results that needs to be invoked. As this is from Response Body then on the below pagination expression is not working...

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Community Alums by Community Alums  
  • 2265 Views
  • 4 replies
  • 2 helpfuls

Resolved! Twilio message integration with servicenow

Hello Team, I have created a temp Twilio account and connect it with service-now all the configuration looks good but SMS are not going out to the mobile number, I have tried creating workflow/business rule to trigger the SMS but no luck, there any t...

Mock a REST API Response in ATF

We have a situation where we have a form that is making a REST call upon submission to an outside system to validate some data. We want to put automated testing around the form and it's various uses, but we need a way to catch that API call, stop it ...

MarkC2 by Kilo Contributor
  • 1983 Views
  • 2 replies
  • 1 helpfuls

Link to KB article does not redirect to SSO login

We have SSO set up on our instance.  When clicking a link to a KB article, we get the "You do not have sufficient privileges to access this knowledge item" page if not already logged in to ServiceNow.  It does not redirect to the SSO sign in page.  W...

Mary S by Mega Sage
  • 816 Views
  • 3 replies
  • 1 helpfuls