Annual DR Test Result for ServiceNow
Please can someone provide me the URL to where I can locate the ServiceNow Disaster Recovery annual test results. Many Thanks
Forum Posts
Resolved! Regex Parse of HTML
I have a string of "<title>This is a string</title>" and I need to set the values between the tags as a variable thus returning "This is a string" (without quotes of course)... I tried this but it does not work... var str = "<title>This is a string</...
Make checkbox disabled based on case's state value
I created a custom widget to show cases in list view with checkboxes. I want to make the respective checkbox enabled only if the case is in 'Open' status otherwise it should be disabledI can fetch the state value in HTML using {{::item.state}} but co...
AI Search Results Action not working after migration (San Diego)
Hi all, We setup AI Search in Rome for a POC and it was working fine. Once we migrated to San Diego, "AI Search Results Action" stopped working. So we setup a new table (it can be even a system table, like change request) and when you create a AI Sea...
Resolved! Data Stream Flow Action Pagination - Response body expression
Hi All, The response body from external system contains parameters "@odata.count" and "@odata.nextLink" which holds the next chunk results that needs to be invoked. As this is from Response Body then on the below pagination expression is not working...
Resolved! How to remove "Add to Cart" button from Service Catalog page - Jakarta
Hi All,Need you help to remove the "Add to cart" & Shopping Cart button from the Service catalog page.Thanks
Trigger notification to assignment group DL whenever Ticket Put on Hold within 5 Minutes of the Assignment.
I want to configure email notification which will trigger notification to assignment group DL whenever the incident is Put on Hold within 5 Minutes of the Assignment. i.e. if incident 1 is assigned to group A and they put on hold in 5mins of assignin...
Can flow designer reference the values of a list collector?
I am trying to have the flow designer send an email with the details from the variables in the ticket. The flow designer is unable to reference the names of the list items from the table that the list collector is using. How can I use the name of the...
Resolved! Twilio message integration with servicenow
Hello Team, I have created a temp Twilio account and connect it with service-now all the configuration looks good but SMS are not going out to the mobile number, I have tried creating workflow/business rule to trigger the SMS but no luck, there any t...
How to run a PS script with many inputs, through Flow Designer/PS Step Action
I've created a Powershell step, and I'm trying to get the actual script to run. I can run all kinds of simple PS, and have no issue passing a handful of input variables that then get used by the script.Challenge: The script I need to use has a lot...
Mock a REST API Response in ATF
We have a situation where we have a form that is making a REST call upon submission to an outside system to validate some data. We want to put automated testing around the form and it's various uses, but we need a way to catch that API call, stop it ...
Link to KB article does not redirect to SSO login
We have SSO set up on our instance. When clicking a link to a KB article, we get the "You do not have sufficient privileges to access this knowledge item" page if not already logged in to ServiceNow. It does not redirect to the SSO sign in page. W...
Resolved! Add attachment flow designer RITM
HI all, I need to attach a file when the request is created, how can I do it? Kind regards.
Using inbound REST api rate limit can we increase the rate limit to 1m requests per hour or is there an upper limit?
Using the API documentation, we created the REST api limit rules to increase the number of requests per hour to 1M. But if we start firing more concurrent requests, we are getting the 429 Too many requests. Checked the stats.do page also(given belo...
How to send CSV files in the REST step of the flow designer
Purpose I want to send a CSV file in the REST step of the flow designer. How to The CSV file is located in sys_attachment. (file type: text/csv) 「Get Attachments on Record」 to obtain CSV files. (See Captcha for details.) Send CSV file by specifying T...
