Hello All, We have recently rolled out Discovery to our production environment. We are starting with our main data centers and mostly targeting infrastructure items such as servers. We are comparing the results from Discovery to our homegrown CMD...
Hi All, How to add help text to the survey question? For example i have survey questions with number scale type. For each questions need show help text like 5 for good,4 for best,3 for average. TIA, Karthik Reddy T.
After enabling audit for all fields on a custom business process table, I have the ability to click the activity UI Action, however, even after modifying the records, the activity stream shows "No Activity".
In trying to prevent visibility of REQ, RITM & Incidents that are generated from a Service Catalog Request, I created a filter on the respective tables to filter out tickets based on text in the short description and not belonging to a certain group ...
Is it valid to switch out one user for another in a sysapproval_approver record? I have a Flow with a Flow Action of "Ask For Approval", that looks like this: At runtime, a list of 4 approval records is generated, one for the manager ("Kendra"), and...
So I'm basically trying to do a simple variable attribute assignment but when I save the "Variable Attribute" is blank. The instructions are on this link: https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/service-catalog-ma...
I have the following code which obviously does not work. The idea is to send an email using Event is fired. I want to include in the email the part numbers where the Ready for UDI Data Entry is "Yes" and the Complete Status is "In Progress". Each rec...
I have used run script to retrieve a value from a catalog task and store it in workflow scratchpad. Then I have used the Advanced section of catalog tasks to populate a field value with the scratchpad value. In some of the tasks I can see the value b...
Hi All, I have a scenario where i need to send email after 7 days. SO I am checking in sys_email table if the recipients have received email in last 7 days, event should not be triggered however I am facing an issue. I am storing all the primary con...
Hello everyone. My goal is to update the fields of a record using the selected vaules from the catalog item, however, I am not able to because my variables are greyed out. Please assist.
Is there a way to fetch a date when a scheduled job was run last?
I need some sort of cross reference to know in which flows/subflows a certain subflow is used. Is there such a thing?
Hello All, Can anyone provide me some Docs/PPT on App engine Studio, I started learning on App engine studio and We need to give some presentations on the same to clients and have prepared one PPT but which is not that satisfying so I would be thankf...
Can I request a VPN tunnel for a sub-production instance of ServiceNow? How can I check IF a VPN tunnel exists on an instance? IF a VPN tunnel exists on an instance, where do I go to see the details? -Thanks in advance
Hi, I'm trying to send a notification when the project(pm_project) state got updated. The recipients should be: The project manager(who is on the project record) Managers of each of the Resource group(From the Resource plans under that project) For...
