I have raised a case in nowlearning and a case is created with Severity of 4 by default. Is there a way to escalate or increase the priority of the case (looking for immediate attention) by ServiceNow
I have one field "assignment group" of type list collector where i can select multiple groups in this field. Now i have created one another field on the form named "Assigned to" and this field also is a type of list collector, and now here how can i...
We would like to default a dashboard to all users when they login. I have followed the doc to set Dashboard as preference for all users and other preference to open specific dashboard when they login. https://docs.servicenow.com/bundle/sandiego-now-...
Hello all, As the question states, I was wondering if there is a way to make partial pattern matches for keyword queries using GlideRecord? Let's say I have records/text like: Apple Orange Apple and Orange I know that if I do something like gr.addQue...
Hi everyone, I am working on onLoad Client script and script include . I am facing problem that I am not getting back response from script include . I have placed alert(res) , and it is giving null value. Script Include: var DisplayModelName = Clas...
Please let me know the correct answer to this question Options:1. Client scripts can only run on client. There isn't a way to make them run on the server 2. Select the "Run on server side" checkbox Thanks
Please help me with the answer to this question for the ServiceNow CSA exam. Thanks!
Hello All , I have some interview question , any one please give me proper answer. 1) Types of Transform Map. 2) Difference between Batch update Set and Merge update set with example. 3) Difference between Data look up rule and Assignment Rule. 4) W...
Hello, I have a catalog item that has two variables. I also have specific variables that depend on the selection of the two variables. I want to be able to hide all these dependent variables and their fields when the form loads until a user selects ...
Hello, document owner received this notification when managed document revision approved. but there is no doc link attach in the email notification, how can include a url link to the email notification? or can i put this notification to inactive then...
I unable to edit in ServiceNow Studio because its says " cannot be customized in studio because the publisher has elected to restrict this functionality." How do I remove this restriction and able to edit in Studio?
Hi all, We are trying to integrate service now with eCommerce site from service catalogue by punchout method. 1. Need to redirect to eCommerce site by url redirect as we have punchout url. 2.receive and have the purchase order details from Ecom site....
Good morning, we are going to move forward with transitioning our current catalog items from workflow to flow designer. Right now the catalog items all have a unique workflow even though most of them start off the same. Is there a way with flow des...
I need to translate the text "Required - Upload" in the attachment button of our catalog items in the portal to Danish. I have looked into the Norwegian translation, and can see that it is possible, but I cannot find this translation anywhere under T...
Post Sandiego upgrade , we stumbled upon a new field timezone in the mid server fields , this is holding a timezone which is different to the Sys Defined timezone (Basic Config ). It shows America /Denver when system defined is MST (Mountain Time).
