ServiceNowで取得したバックアップのリストアならびにリカバリについて、日時指定をした場合のRPO（RecoveryPointObject）とRTO（RecoveryTimeObject）が分かる方教えてください。災害復旧時については下記PDFに記載があり、1時間と2時間であることは存じています。https://www.servicenow.co.jp/content/dam/servicenow-assets/public/ja-jp/doc-type/resource-center/d...
Hi all, I have a catalog item with a list collector variable. The list collector is a reference field to the sys_user_group table. My issue I am trying to get the responses on an email notification but it's only returning the sys_id of the groups. H...
Has anyone successfully configured S/MIME email encryption with ServiceNow? Is it possible that this is new Paris or Quebec functionality? We need all email traffic encrypted during the entire flow from the ServiceNow email queue to the receiver. The...
Hi, Which table holds the information about 'instance_id', which we see when we browse 'stats.do' or 'xmlstats.do'? Thanks
As of the moment, Background scripts do not support running a script in the scope of an installed application (e.g. Human Resources: Core).Does ServiceNow have any plans to change this?Background scripts is a great way to develop a script without cre...
Requested_For Variables Request/Requested ItemHI Community! Need some advise and a little help. In Fuji release I am trying to sync the REQ & RITM requested_for variable from a variable set and for some reason its not working - Any ideas, Help is app...
Hi I'm attempting to put together a mail script for a request notification which directs the user either to the Service Portal if they have no role and if they have an itil role directs the user to my tickets I've started putting together the follow...
Host Enter the fully qualified domain name of the target host where Microsoft Active Directory is installed. For example, ..com. is specified in the instruction when I do this but not promote to domain controller it does not allow connection.
Hi, I want to show /hide ui actions that I have created based on modules. I have created table with name request , and with modules my request, assigned to me. So here I want to show by buttons in the my request module and to hide it in assigned t...
Hi, We have a requirement where we need to send an email notification which contains a survey .once the user provides any response we need to get that response. for the reference I have provided an example survey format. please provide any solution ...
Hi This is regarding the REST API outbound call. I need to send Query Parameter in specific order/position 1. dql 2. items-per-page 3. Page. Third party wanted in the specific order like above. but when we are sending below query it is going as ...
Hello, I am working on a portal widget. What I need to do is send data from the HTML to Client to Server Script from a checkbox selection. It is not a complex widget, but I do not know how to work with checkboxes. Having the toggle work real time wou...
I have created an inactivity monitor on the task table as shown in the below screenshot : I have configured a notification when the event task.inactivity is being fired. However, I cannot find the corresponding event in the event queue. Can anyone...
See how rows 1 and 3 are behaving nicely? And how row 2 has gone rogue and is taking up 6 vertical lines of text? How do I stop this from happening? I want for all of my rows to be the same vertical height, like in Excel when "Wrap Text" is turned O...
Hello Community, We are using OOB filter solution for data table widget on service portal. We want to show only a few fields to be available for the filter criteria. Currently it shows all the table fields. Is there a way to show only the desired fie...
