Hello, I'm new to ServiceNow and setting up a new app using app engine studio. In this, I added a table similar to below, where URL is unique but is to be found from a combination of Application (name) and System: ApplicationSystemURLInfoONETESThttp...
Hello Experts, I would like to add a new skip link on ServiceNow portal page as we have AT users and they would be using 'Tab' for navigating through web pages. Could you please help me out on how to add a new link next 'Skip to Page Content'? Th...
Hi All, I am trying to integrate with Salesforce by following the steps in this article Set up the Salesforce spoke. I have configured all the steps . While trying to get Oauth Token from credential screen , i am getting below error. OAuth flow faile...
Hello ServiceNow community, I am creating an SLA Flow to trigger notifications using events in a scoped app, very similar to the OOB 'Default SLA flow'. However, the Event [sysevent] table is not available in the Create Record action. Unfortunately, ...
Hi, I'm creating an app which has 2 tables. One table "table 1" references the User table and has a choice field with the year. "Table 2" has a field that references "table 1". This is done so the related lists show in the way I want them to in a wor...
What all objects should I consider for table preserver and exclusions before cloning, apart from OOB records? If you have maintained any such list, can you please share? Thanks!
Is there a was to upload data from a password protected excel sheet? I need to create an inbound email action which will import the data from attached excel sheet. However the file is protected using a pre-defined password. Kindly Suggest! Thanks S...
I need to create a report on Assignment Groups, I'm trying to find the data table where Assignment Groups are defined. To that point is there look up - search to explore what tables hold what data. Thanks Don
The goal is to link within the task's long description to download a file saved in one of these ways... a. the attachment on a knowledge article (KB's Display Attachment = TRUE) b. the attachment link knowledge article (KB's Attachment Link...
We are using two portals, SP (IT) and ESC (HRSD), SP is the default portal. We use ESC for HRSD and want to send Satisfaction surveys to our users. We configured the Survey, but the link in the Notification is to the default portal (the SP portal). W...
Hello, We have been struggling to send attachments to a SharePoint Document Library from ServiceNow via REST API integration. In our Flow Designer flow, we receive the OAuth token from SharePoint and then try to send a request to the SharePoint docum...
Where can I find examples of CMDB remediation rules and workflows? The workflows in particular are poorly documented. I am looking to automate processing of stale and de-duplication tasks so I don't have to manually run the Duplicate CI Remediator ...
How does the table kb_knowledge link to sys_attachment. I'm trying to get the sys id of the attachment that is on the kb_knowledge.
Is there a way to change the layout of the related categories section? In the example shown, I'm trying to change the layout to a vertical list instead of a split. Also, is it possible to display the items in each subcategory, like an expanded dropdo...
Hello, We have a field with type duration, but am trying to convert it into minutes and pass value on to string field. tried doing var duration = current.glidefieldonform.getGlideObject().getNumericValue();gs.log("minutes"+ duration); var minutes = (...
