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Resolved! Join two Encoded queries by OR condition

Hi All, I am trying to combine two Encoded queries with an Or condition, example: query 1 = 'element_id=' + converseRecord + '^valueLIKEhow^valueLIKEhelp'; query 2 ='element_id=' + converseRecord + '^valueLIKEwhat^valueLIKEissue'; gr1.addEncodedQuery...

Raji10 by Tera Contributor
  • 5044 Views
  • 5 replies
  • 0 helpfuls

Resolved! FLOW - Service Catalog - updated RITM variables

Hello, I have a flow which is triggered by the Service Catalog. Using the ootb action Get Catalog Variables. Then in the Catalog Task - genereted from the Create Catalog Task - Assignee will update variables. If I want then to operate on those variab...

mosowski1988 by Tera Contributor
  • 1357 Views
  • 4 replies
  • 4 helpfuls

Business Rule to create approvers.

Hi, I am having one customization to create approvals through business rule. I have created a change request through catalog task. That change request is having one custom field u_group_approver. This field needs to be filled on the basis of change t...

Anshika2 by Kilo Expert
  • 1432 Views
  • 4 replies
  • 1 helpfuls

Resolved! Why is the Save button grayed out in flow designer?

I'm very new to working with the flow designer so the answer to this is likely to be obvious to many of you. (I've been using workflows.) We're splitting one service catalog request item in two so I copied the flow someone else wrote for the original...

sbh by Tera Guru
  • 2392 Views
  • 3 replies
  • 1 helpfuls