we have a requirement where when a task is assigned to a person and on the task variables there is a date field when the date field is set for 3/17/22 we should validate with the current date and should not allow closing the task until the date ...
How to upload a external update set in company dev instance
There is an existing inbound email action. I'm trying to understand how that action is automatically assigning the raised incident to a particular group so that I can update the assignee and assignment group.Attached is the description of the inboun...
gs.getMessageLang() checks the UI Message table [sys_ui_message]. Is there an alternative way to check for translation from the Translated Name / Field [sys_translated] or Translated Text [sys_translated_text] tables? Most custom translations or tran...
Our "ServiceNow Administrators" group can currently only accommodate 2 active members - is it possible to expand this number?
We created a custom table that is extended from Task and we have state on our form. We have created 4 choices for this table's state field- 'New, In Progress, Closed and Cancelled'. In the form, we are seeing an additional state as '1'. Which I canno...
Hello Team, just looking for any help please with the Reject notification relating to KB articles. When I created a new KB article today & rejected it, the notification goes to the Author, working as expected. But when I reject a KB article created ...
We're having issues with notifications, not being delivered, onto T-Mobile devices. We can test successfully off platform sending email to the phone number and the messages are received. Anecdotally, T-Mobile devices have been a known issue and the ...
Hello. I have a button i want to open the view "registrering_av_hardware_ved_innkjøp" with. How do you script buttons in forms take you to a specific view? nyHW();function nyHW(){//make the url to a new normal change var url = sysparm_view="re...
Hi all, I have question about Table list form . Now in incident table, it sorted by Number field. But I would like to lift the all sort. Anyone know this? Best Reagrds, Amy
Hi, We have a requirement, where company name is same though the entities operate from different countries Eg. ABC UK, ABC France Post the normalized plugin enablement, there is a BR, which prevents from adding same company name to the company table....
Hi We have recently upgraded our instance to Rome . After the upgrade I can see that the create incident record producer is not showing up on service portal. I can see the record producer on main items under SP but when trying to move it on Service p...
Hi @Ankur Bawiskar Can you please guide me how can I remove script include which is in read only protection from an instance , Thanks
Hello, We have recently received a new requirement from the business to give them a feature that allows them to build their own filter and set that value on a record. This will be in regards to the knowledge base application. The reason they want thi...
I have requirement to re-direct Non-Itil users to ESC portal. By default every single user is alloted with few roles in the business and everyone are re-directed to backend view which is confusing the ESS user. Can someone please help me here, than...
