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Resolved! Flow on Catalog Items

I am trying to create a flow on a catalog item. I am not able trigger the flow on Requested Item table. Option is not showing for me to select the RITM table

Indira7 by Kilo Contributor
  • 751 Views
  • 4 replies
  • 5 helpfuls

Resolved! Check if specific date is in between two dates?

Hello, I have a script in business rule that gets the value of recipients of an email. There are emails that has many recipients.I want to check if the recipients start date is in between the created and updated date of my custom table. And if not th...

Evren Yamin by Tera Contributor
  • 5525 Views
  • 9 replies
  • 3 helpfuls

View Rule or User Preference?

I want my itil users to always see one view and everyone else to see another. Should I handle this with a view rule or with a system user preference? At first I had assumed a view rule would be the best way to do this, but I am finding that user pref...

Resolved! Show a case Record in portal without login

Hi everyone, is there any way to make public the csm_ticket page of the csp portal, I need to show updates from a case to external users, so I have be trying to put public settings to page and portal following the https://support.servicenow.com/kb?id...

Resolved! Code not updating records

Hello, I have a background script that does not seem to be working. It is supposed to copy all field values from 1 field to the next (duplicate field values should be copied to the most recently updated). I can print/log the values that are missing, ...

mballinger by Mega Guru
  • 1275 Views
  • 11 replies
  • 2 helpfuls