How can I change the location of Info Message / Error message for one record producer only OR how can I get field message to extend to second column as well on 2 column Record Producer to cover complete area? Thanks.
Hi all, I have an interesting requirement that I'm very much struggling with. The end goal: When an inbound email with the desired conditions is received, it triggers a flow. The flow submits a catalog item request. This catalog item has a HTML v...
Hi, I have loaded some records through Data source using JDBC connection. More than 6000 records got inserted into my custom table. But when I checked the same table after few minutes, the table is empty with no records in it. I did checked for the d...
Hi we are trying to send email to test instance from outlook but not receiving the email in test instance. I have enabled inbound email Still not receiving. How can I get email from outlook to my test instance
I have checked the OOB Knowledge Base and there is this option called: "Disabled suggesting".What is this suggesting feature by the way?
I have a need to download the attachment from approximately 1000 records that are on a table. I can do a query to sys_attachment in a background script to return these records, but I am unable to find a way to either "open" this records via script (...
HI All, I am having issues getting a new System Property Category to display on the Incident Properties page. I have set up the category with it's properties (below). In the module Incident Properties I have it set up to link type URL (from argument...
When I use below code in Flow Designer or Script Include (trigger from flow designer) or Business Rule, not working as expected. Same piece of code working fine in background script or Script Include (trigger from background script). Do we have any a...
Hello, I have a background script that I need to be able to sort records by state. My state has several choices: Pending, Verified, Cancelled, Expired. The way this needs to be sorted is by most recently updated and pending state. All pending records...
Hello, I am getting this message when I try to create a new client script: New client-scripts are run in strict mode, with direct DOM access disabled. Access to jQuery, prototype and the window object are likewise disabled. To disable this on a per-...
Non logged in users are not able see any images on portal. I have created tabel level read ACL on sys_attachment table for public users. Also I have added this attachment table under sys_public list also. Still not able to understand the issue. Can a...
Would it be possible to send notifications for CC addresses only? I'm defining a Notification with no To Address and setting the CC address in Mail Script as email.addAddress("cc", "hoge@domain", "User"). When I start this notification, E-Mail is not...
I am running locally a new instance from track and the Filter Navigator does not appear and I cant seems to get it back - it seems that the all screen just showing some report and there is nothing else - I tried some different URLs to my local instan...
Dear Community, Would like to ask your experience on what is best way to manage support groups (For Change Management, Problem Management, other ITSM processes). Would you use Active Directory to manage those groups and export them to ServiceNow, or ...
I decided to check out Live Chat Agents within our Dev instance of SN. I went through the wizard, installed every thing, went through the configuration. As the System Admin i can go to my Agent Workspace, go to my INBOX, set myself as ONLINE. I impe...
