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Resolved! Code not updating records

Hello, I have a background script that does not seem to be working. It is supposed to copy all field values from 1 field to the next (duplicate field values should be copied to the most recently updated). I can print/log the values that are missing, ...

mballinger by Mega Guru
  • 1285 Views
  • 11 replies
  • 2 helpfuls

Resolved! Widget List - add variables from RITM

Hi everyone I have a requirement, for displaying a variable in the list of the RITM on the Service Portal, displayed through Instance of Simple List. I'd like to configure Display field, given that this variable should be displayed on the first posi...

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Resolved! Transform map for cmdb_ci_computer table

Hi, I have a transform map where serial_number is the coalesce. But we need to avoid duplicates to create based on a custom field "corporate_number. So when importing the records, we need to make sure there is no record that has the same "corporate_n...

Community Alums by Community Alums  
  • 979 Views
  • 6 replies
  • 0 helpfuls

Resolved! Attachment/Document retention time

Hello SNOW community, I would like to know the retention period for attachments added to a form or perhaps where to find it. Note: I have created a scoped app with a table extending Task. In case, this affects retention time. I did some searching but...

azsnow by Giga Contributor
  • 1815 Views
  • 7 replies
  • 4 helpfuls

Resolved! How to build auto refresh into UI Components

I'm building a component and I'm having hard time figuring out auto refresh. The requirement is this: Component should be refreshed if there hasn't been user interaction for a set timeIf user interacts (changes the content that is shown), the refresh...

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ArtturiP by Tera Expert
  • 4646 Views
  • 5 replies
  • 6 helpfuls

Resolved! Create one header menu named as "Incident" which will display the count of incidents assigned to the logged-in user. In the header menu of the service portal, I wanted to show the number of incident counts.

Hi All, Can you please help me with this Create one header menu named as "Incident" which will display the count of incidents assigned to the logged-in user. In the header menu of the service portal, I wanted to show the number of incident counts.   ...

Rushikesh5 by Giga Guru
  • 1202 Views
  • 11 replies
  • 2 helpfuls