setting audience for Announcement cd widget
How can we set the audience of a Announcement in Servicenow to external users (for example: A portal that is available for external users to the company?)
Forum Posts
Enable the local login
We want to enable the local login in our instance so that if any user is in the login.do page he can use his local login password to log into the instance. We have enabled the Multi-provider SSO in our instance and its working fine if any user hits ...
Resolved! Dot walking in service portal
Hi how can we dot walk on portal list view? So i'm using the data table from instance definition widget to display records but i want to show location table's address field on the list view! is this doable? On the native UI this can be done using lis...
Help with understanding IntegrationHub
I'm try to figure out what would constitute an use of Integration Hub transaction. It looks like it is only integrations that done though a flow. Is this correct? I was asked to find out how many transactions we had last year but I did not see a menu...
Resolved! UI Action with client and server scrip to create incident from related list
Hi all, I have an issue I can't quite figure out.I need to create a UI Action on a related list to create a new Incident and return back to the form when saved. However, I need to check the selected records first before creating to ensure only one re...
Business Rules looping
Hi. I read about not using the current.update() but I need to update another record on another table. I created 2 business rules, 1 for the incident table and other for the sn_hr_core_case table. The business rule executes whenever the work notes cha...
how to put HTML text in a portal page?
I created a page, put the CSS, now I want to put some text in HTML but I don't know where to put it
Resolved! How to pass value from HTML to Client controller in a SP Widget
Hello, I have a service portal widget that displays a table of records. I am trying to print out the row count at the top of my page, but I am unsure of how to pass html value to the client controller. how can I do that? This is what I have to displa...
Resolved! announcement banner
Wondering if it is possible to have a p1 broadcast notification update the announcement banner on the portal thanks
SharePoint Integration to Servicenow PDI
Hi , I have to to a POC on integration between SharePoint to Servicenow PDI, but as checked online to install the plugins i need to purchase those. Can anyone assist how can I test sharepoint integration on my PDI. Is there a way that I can do it in...
Resolved! Not able to establish the connection between Jenkins and ServiceNow instance
Hello Team, After referring Jenkins Integration DevOps first video, I am not able to establish the connection between my ServiceNow instance and My Jenkins. Connection state remains as Disconnected. Error : Connection Error : The current operation ...
Process flow for multiple combinations of stages required
Hi, I have requirement for process flow with multiple combination of stages. for example i have a request table , for each request record, the tasks in the related list table vary. total of 50 tasks are available, so any combination of few tasks can ...
Approval license need for e-mail approvals
Hello,Please let me know if when implementing approvals by e-mail (so not by using the portal, or expert interface), the approval is counted as a license and needs to be purchased accordingly for the specific user who makes the approval? This user wi...
Resolved! "Map to field" in catalog item, add question is not visible.
In the training modules on the developer site there is a section "Exercise: Add Questions to the Catalog Item" for making a catalog item and adding a question to the catalog item. The instructions are add a question Question type:Text Question su...
Resolved! Hide Elevated Role under User Menu > Elevate Roles
Hi all, I am searching for a way to hide one elevated Role under the User Menu > Elevate Roles. Does somebody know a why to do that? I have tried modifying these UI Macros, but my changes seemingly do not apply to anything, everything stays the...
