We have create some tables that are extended from task. This was done incorrectly and I want to extend it from sys_metadata (Application File) to be included in our application. The data is a part of our core application code and needs to be migrat...
When attempting to order a custom cart with the below code (within the Server Script of a Service Portal widget), ServiceNow seems to be creating a new DEFAULT cart automatically. cartJS = new sn_sc.CartJS("test");/* Add catalog item to cart here */v...
Any idea how virtual agent can be configured on now mobile app? This is working for demo account but not for my personal dev account? Thanks Sudhir
Goal: I want to split value in string field (u_text) into Short Description field (The value in u_text is usually two words i.e full name such as First Last). This means the value in the Short Description field should become First.Last. I am trying t...
I am creating custom application in Studio with table that have category/subcategory fields that mimic incident where they save string but populate the values in drop box and subcategory has specific values based on the subcategory. To perform above,...
So I have created an Reopen Incident widget based largely on the Resolve Incident widget from ServiceNow Elite (http://www.servicenowelite.com/blog/2017/5/12/service-portal-resolve-incident-button ). It's basically doing the same thing, except it s...
Hello Community, I'm hoping someone can help me with an issue I am having. I created two new Catalog Items. After creating these items, I then created a new Catalog named Marketing and a Category named Marketing Materials. However, when I go to th...
As the title says, can I add child incidents to a parent incident in bulk? Thanks!
Hello All, We have an integration with 3rd part application where are receiving Dates in ISO8601 format. Does anyone know how to process in within servicenow so that time and timezone would remains same. Below are some of the formats we receive: 1)20...
Hi.I'm wondering how people are "supposed" to work with catalog items.The request itself DOES NOT send out information by email to the caller/requester/initiator.The request item DOES send out information by email to the caller/requester/initiator.An...
I am trying to remove an option from a select box on a catalog variable but it does not remove. The script is:function onChange(control, oldValue, newValue, isLoading) { if (isLoading) { return; } g_form.removeOption('eai_reviewer...
HI all, My customer's willing to push ServiceNow notification to the end-user's desktop in order to update the user directly on his usual workspace. This is an adoption stake. There has been a post 2 years ago on how to push notifications to windows...
Hello Friends, We developed few transform maps to map data from staging table to the target CMDB tables and at that time we were in Madrid version. Now we have upgraded to the Orlando version which introduced the functionality of Robust Trans...
Hi,I have created a variable inside a particular catalog item ie. Software name. I want to auto populate the name of my current catalog item in "Software name" variable. Is there any way to populate name of current catalog item in Software name???
Hello There - Does anyone know how I can uncheck out a published workflow? Usually there is a delete option - but it is not appearing when I select the list option, I only have the below options to choose from: I also selected 'copy' on a different ...
