How to access ServiceNow Scripted REST API in Boomi?

Adam Robbins1
Mega Guru

Hi,

Has anyone had any experience on how to access a scripted REST API in ServiceNow through Boomi?  The scripted REST API is in the cer namespace.  On the first screen in Boomi it asks for a Base URL and the only one that was successful was <instance name>/api/now/v2.  On the next screen though, the scripted REST API in the cer namespace can't be accessed.  

I am new to using the REST integration so it could be possible I could be missing permissions as well on the user account that was set up in ServiceNow.

Thank you,

Adam Robbins

1 ACCEPTED SOLUTION

Adam Robbins1
Mega Guru

I confirmed the team did the following in Boomi to connect to the Scripted REST API.

1) Selected HTTP connector

2) Entered the URL to the Scripted REST API

3) Entered credentials for basic authentication

4) Set Profile Type to JSON

View solution in original post

4 REPLIES 4

Akash4
Kilo Sage
Kilo Sage

Hi Adam,

Have a look at this incase if this might help you - ServiceNow Dell Boomi Integration/Connection

Regards, Akash

Regards, Akash
If my response proves useful, please mark it "Accept as Solution" and "Helpful". This action benefits both the community and me.

Hi Akash,

Very nice article!  If we need to access a scripted REST API in the 'cer' namespace, should the base URL of <instance name>/api/now still be used?

Also, do you know if the account set up in ServiceNow needs any specific roles?

I tested using Postman and all works fine, but not in Boomi.

Thanks,

Adam

 

Adam Robbins1
Mega Guru

Our team was able to get this working.  Once I get more details, I will update this post.

Adam Robbins1
Mega Guru

I confirmed the team did the following in Boomi to connect to the Scripted REST API.

1) Selected HTTP connector

2) Entered the URL to the Scripted REST API

3) Entered credentials for basic authentication

4) Set Profile Type to JSON