Hi,all I would like to know How to change the color of a field under certain conditions. If the value 2 exceeds the value 1, I want to set the color of any field to change. (If the VALUE2 is 1000,and VALUE1 is 500,than Additional comments (Customer v...
Hello, I need to force a custom view on an incident form present on service portal. What are the best options of achieving this? If possible, pls provide solution with an example. Thanks
We have a portal created using Content management System, on which there's a work order table. I'm not able to see the filter icon on the list view of the table when i impersonate a non-itil roled user, however the filter appears for other tables lik...
Take the Caller field on the Incident table for example:Any partial match of a string returns a result, this is not the default functionality for List Collectors on the Service Catalog, for example..Searching from start of a string returns a matchBut...
Is it possible to capture field value changes in the FORM inside the UI MACRO?The case is i have fields/variables and i also have UI MACRO in the FORM, what i want is that inside my UI MACRO i wanted to capture/watch any changes in one of the Variabl...
How do we select the standard change template from Flow designer? When I select action as Standard change request it says it will take the template associated to Catalog. Seems like its not working.
Update Sources in servicenow
Hi, i have created a field with type list collector, even after using glide_list attribute, its still showing the same in record producer form, can someone help on this. And also my requirement is search by user id, name should populate,how to achi...
Hi, I have a client requirement to get data such as (job title,start date,name,role etc) for every new employee and case should get created automatically in the Servicenow with all the above mentioned data and this should trigger when employee accept...
Hello, How can I remove 2 items from a list collector? Every record will have multiple items in the list collector. This is what I have and it is not working: var gr = new GlideRecord("incident"); gr.addEncodedQuery("u_userLIKEd5f94d1487b9b0d0d2c7c9d...
Hi, I'd like to import a CSV file that's sitting on the mid server to my ServiceNow instance. Ideally, I'd like to use a scheduled import for that, so I need a data source. Unfortunately, I can't really find an option to import files from the mid ser...
Does u_m2m table created for defining custom m2m relationships cost a custom table license?
Hello, Does someone know the logic behind how CI Type value is generated in cmdb_ci_server table? For some CIs I see "Server" only value with Windows OS discovered and not "Windows Server" as CI Type. Is there some type of CMDB translation table to s...
I'm having trouble loading the ServiceNow Product Documentation website on multiple devices/internet connections and in some cases getting a 504 Bad Gateway error. Anyone else experiencing this? Has ServiceNow acknowledged anything?
Hi, I have 2 instance , and when i am creating an incident in one instance then same record is replicating in another instance via rest step in flow designer But how i can send attachment from one instance to another instance via rest step in Flow d...
