Resolved! How do I update profile link on portal?
How do I update the profile link on the portal? At some time the link was changed to a form page and not the profile page.
Forum Posts
Resolved! I want to create a Script Include that forces a Field Style on Callers who submit a ticket within 2 weeks of their start date.
I have written the following Script Include to change the color of a Caller based on their start date and if they are submitting a request within 2 weeks of their start date. Basically I want to use the u_start_date that I have defined in a Form to c...
Resolved! Log while running runscript of transform map
I have runscript for transform map that is supposed to either create or update. I set ignore= true as I wanted only runscript code to be executed. I feed 570 rows of data and see 442 created and 68 updated. Why there is delta (570 -510=60 rows) her...
GlideAjax.getXMLWait is no longer supported
Hi, Getting below error after submit the catalog request through portal. Is there is any work around to resolve this? Error: There is a java script console error in your browser GlideAjax.getXMLWait is no longer supported Thanks Srini
Resolved! Global search not returning for user
We have a user who does not get a search return for a global search with certain reference types. But, when other users with the same access do the same search, they do get search returns. The user has the same role which is needed to use global...
Sort field by label and not by value
Hi all, By default if you use "orderby" in a choice field the sort is done by the actual value of that choice field as defined in the choice table. There are times where the choice value is a numeric / integer but the actual choice Label is characte...
Resolved! I am trying to send multiple attachment of incident table using rest message but i am not able to buid valid payload
POST Method Content Body Configuration in Rest Message for Target Instance ----------------------------------------------------------------------------------------------------------- myPostMethod content {"caller_id":"${caller}","short_description":...
Select a variable in "Users/Groups in fields" field in notification
Is there a way to select a variable from the form in "Users/Groups in fields" field under Notifications?
ATF Test step configuration, facing issue because of ONLOAD client script. unable to select choices from the drop down , showing empty through ATF.
Creating ATF Test cases for one Catalog item, In "Set Variable values" I want to take choices from drop down variable, But am unable to select through ATf, manually i can achieve this. why this is happening through Atf, There is a "Onload' Client scr...
How to combine script include with existing reference qualifier
Hi Expert, user case is need to popup the Request number based on current logged in user's assignment group which are associated with the RITM I need to combine the script include with the existing reference qualifier. Please let me know how I can ac...
Filter a report based on the user table by group
Hi, I built a simple report that lists all users that fit a certain criteria, and put that report on a dashboard. I'd like to be able to filter the users by group, so for example, if I select "group A" in a filter, I only need to see users that are m...
Resolved! Can't get a Workspace UI Action in New Application and Now Experience looking at Existing Application to work.
Using AES I created a NEW workspace experience on an OLD Application in our system. I'm leveraging the UI lists to display the requests from the OLD app and adding a UI Action to open the Service Portal for the existing application. Referencing As...
can we sum multiple record's field value in flow designer !!!
In time card(time_card) table, one user can have multiple time card for a week. I want them to sum up the value, (like 2 record of a user for a week, monday of first record and second record will summ), and will populate into new record(time card rol...
How do you change agent workspace list columns?
I create a few new links in Agent Workspace and I circled the columns that appear. My question is - where do I go to change these columns? I went to the table in the frameset and there's only one list view named Case and the fields are much different...
Odd custom table subscription issue
Hello Community, We were contacted about an over-allocation in the subscription for custom tables "($0 ACV) Grandfathered Custom Tables". And indeed, two deprecated custom applications created those tables. And so the applications were uninstalled. T...
