I have a user, just one user, that is encountering this error when she goes to Problems > My Groups Open, "Sorry, an error occurred or this page isn't available." No one else in her team has encountered this error. She has cleared her cache and tried...
Why do we use operational_status and install_status fields in ServiceNow CMDB?
Numeric value getting set whenever trying to make "Operational Status" field on cmdb_ci dependent on "Status" field. Screenshots capture below are from my PDI. This is OOB install_status field on CI table, I have disable other values as per my requi...
Hi all, I am working on creating Flow Designer for Inbound Email and the target table is the custom table "Alert Record" which is in custom application scope. But I am getting error while creating a record in the table, but not able to get what's the...
var gr = new GlideRecord('u_email_object');gr.addActiveQuery();gr.addEncodedQuery('u_expiration_dateBETWEENjavascript:gs.daysAgoStart(0)@javascript:gs.endOfNextWeek()');//query above would find records active whose expiration date field value is toda...
As an end-user, I can see the "Show Workflow" related link on requested item self service view. According to you, is it a best practice to hide it? As an admin, I want to see, but as end-user I dont want to see it or go see technical workflow element...
Hello everyone, I am working on the use case in which third party system is going to send us the JSON formatted data and I need to receive the data at ServiceNow and load the data to target tables using the data import function. This is my approach: ...
I'm inserting a image as a thumbnail in an article and want the image to show up in original size when it is double clicked. I see some images in ServiceNow educational courses that'll expand when I click on it. Currently, if I just insert an image a...
Hi All, I'm using Active directory spoke of the flow designer to connect to AD and have been getting this error intermittently: The specified module 'activedirectory' was not loaded because no valid module file was found in any module directory. HRES...
I want to get the row counts returned by query in my business rule.
What is the difference "hasRoleOnly" and "hasRoleExactly"?
If the instance received an email with attachments. How could I include the attachments in the created task using inbound action? Appreciate all the help. Thank you.
Hi Lately, I was searching for a Related List, which (by table relations) must be there... In fact, I wanted to show the "Available for groups" Related List from the Groups perspective, Normally, you can find this Relation (M2M table) as "Available f...
Emails that are recalled should not create a new service request. In this circumstance ServiceNow should match the message id to the original email sent and include the recall message in the original service request created. Ideally, the original ser...
What is mean below error message ? Error: Cannot find function getValue in object .,Detail: Cannot find function getValue in object . This message is displayed in Post incident details of Flow Designer. What should I do?