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I have configured a Health Inclusion on "Linux Server" class as I only want to have calculations run for this class. Still when I go to "cmdb_health_result" table I can see result for all sort of classes. Computer, printer, ip, switch etc. And I am...
I have a flow which gets triggered on the update of a record(change of "state" field from "new" to the value "assess").If the record is again updated from "new" to "assess" the flow is not getting retriggered.
var workflowScriptAPI = new SNC.WorkflowScriptAPI();
Hello everyone, I would like to ask what cmdb class you use to register "wireless LAN controller" devices? Thanks in advance Jorge Salazar
Hello all, What is a sub-production instance? Does it refers to test/UAT instance or it refers to both test/UAT and dev instance as well. Thanks.
Please advise anyone integrated RSA Authentication Manager with Service Now to automate RSA secure ID token assignment/un assignments
Hello, I have a "Data Table from Instance Definition" widget on the service portal. I am using the table alm_hardware and selected a few columns to display. Is it possible to change the label for a column on one widget. We want to change the label ...
Hello, I was wondering if there was any way to download multiple files from multiple records. The actual goal is to download all the attachments from the requirements related list on a project. I was working through, https://www.servicenowguru.com/sc...
Hello All, We have to develop a solution so that when a user has an approval (Table = sysapproval_approver) assigned to them so that something automatically allocates to them the approver user role. If user already has approver_user role then ignore....
I'm building some catalog items for ServiceNow group maintenance. The requirement is that users can only make requests for groups of which they are already a member. If a user is a member of only one group, set the group variable to that group. I'm r...
from an order guide or service catalog item, the output is an REQ & RITM. On the RITM is a content section "submission" which displays the variables output of the catalog request that was submitted. On the submission form of an RITM, we have a use ca...
Can't seem to figure out how to link and encrypted text field with an encryption context.So far I have:Created the contextCreated a role associated with that contextAssociated that role with my dev accountCreated an encrypted fieldI can't seem to vie...
I am familiar with the "fulfiller" role and applicable setup. What is a "non-fulfiller" role and how would I set user to "non-fulfiller" status?Specifically, is this an active user with no groups/roles assigned?If not, what roles/group encompass "non...
I want to call subflow and return mainflow. but I can't call subflow and return. I don't put anything Map return value to field. Please help me.
I have created a record list module and I want add this module to service portal.I have tried with simple List widget but it doesn't work.If you have any other options please suggest me. Thanks in advance.