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Landing page is not attached to workspace

Hi there, I got 2 issues. 1. In my TEST Instance. I created a Workspace but Landing page is not getting attached to it and as you can see in the attached pic UI Builder button is not available 2. In my DEV instance when I click on "Agent Workspace Ho...

jcekol by Tera Contributor
  • 1397 Views
  • 3 replies
  • 0 helpfuls

Reporting on Data Certification

I have created a data certification schedule on group member table to certify my group members. Now I want to generate a report with the following columns Data certification task number Group Name Member  Certification comments.   I get all the above...

When using Document Viewer to preview the PDF which exported from a table Form, the Japanese/Chinese characters are displayed as garbled characters

When using Document Viewer to preview the PDF which exported from a table Form, the Japanese/Chinese characters are displayed as garbled characters, but can be displayed correctly after download. It was OK in Paris. I tried to attch the correct pdf w...

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yunbo1 by Tera Contributor
  • 1012 Views
  • 4 replies
  • 2 helpfuls

Resolved! Trigger event by Scoped Flow

Hello Guys, I have a requirement to send a notification to the Agent every time a case[sn_customerservice_case] has a new received email. My first tentative was building a Inbound Action calling an event and sending an email notification triggered by...

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Resolved! Update Sets not working

Hi. We exported the sys_update_set and the sys_update_xml (from the list view), we uploaded both but the configurations are not there. Is there a way to fix this or did we just lose the configurations? Thanks.

SC17 by Tera Contributor
  • 1500 Views
  • 9 replies
  • 5 helpfuls

Format JSON Server Side

I am trying to format a JSON string for logging. I have a client script where I use JSON.stringify(content, null, 4) and I get a nice formatted JSON string.Is there an equivalent function available server side?   Also I seem to be able to get server ...

wait for event in flow designer

Hi all,   We are now starting to use flow designer to create new stuff instead of workflow editor.   I have seen 2 things that were missing for me. 1. Scratch pas - I have seen this is now resolved in Quebec as flow variables have been introduced 2. ...

alexrozov by Tera Expert
  • 3663 Views
  • 3 replies
  • 4 helpfuls