I am using the OOB widget SC Catalog Item and cloned to different scoped application. I am getting an error when I am using that widget. Did anyone faced the same issue? Could you please provide your inputs? When I check the logs on choiceListQuantit...
Hi All, I have created 5workflows in flow designer.they are in Draft status and I am not able to publish themTwo are activated and working fine but I am not able to activate rest 3.I click activate and get a message that flow has been activated suc...
I am looking to clean up a reference table. The table holds records of employee names and gives access to the Service Catalog to submit requested items. There are employees listed in it that are no longer with the company that I'd like to delete. I a...
I recently created a table index by following this docs guide: Now Platform administration > Table administration > Create a table index (Paris) Now I want to remove it, but cannot find a way to do so. It's not documented (that I can see), and the P...
Hello, Help needed, i want to remove empty user in sys_user_has_role.list? we found (25) empty user and not able to remove or delete is there any alternate to remove them?
I've triggered the 'Generate Text Index' on cmdb_ci and cmdb_ci_printer tables to fulfill a request to have the ability to 'for text' search on these tables. I have two questions, one I did not receive the text index complete email (outbox in our STA...
Good morning all, We are trying to remove Search Resources from the dropdown list shown in the attached image. To be specific, this dropdown is located in the Agent Assist "Contextual Sidebar" Section in Agent Workspace. We want to remove a few of ...
Hello, I have custom application and trying to add a new reference field to sys_choice table, but this table is not available. I spent some time to investigate this issue and found unexpected condition. I opened the dictionary of Reference field An...
Hello, I have a prompt on service portal that when approver clicks on reject widget, it show to enter mandatory comment in single line text. I want is multiple line text. How can I achieve this? Server script of widget is: if (input) { // update pag...
I made edits to a dashboard and when it was moved from our DEV environment to PROD the icon that you see when viewing the Dashboard Overview page was gone (see attached). I can't find how/where to edit that. Can someone point me in the right direct...
Hello, I have a portal widget, and in my portal widget, I have a dropdown field that needs to dynamically display choices from a field in ServiceNow. How can I do this? For Example: On the Incident form, I would like to display the choices in the st...
I already have a Approve and reject widget on service portal like this Now I only want to make rejection comment mandatory if approver rejects the request with the pop up if they don't fill in the rejection comment. Kindly guide me as I am new to se...
A user deleted a project and consequently all of its child project tasks. I undeleted the project record but it did not bring back the project tasks. Is there a way to get those tasks back?
Hi ,How can we change the knowledge article template? Thanksjanani
We're creating flows for catalog items. We want to set the stage to "Complete" at the end of the flow to kick of the business rules that close the RITM and the Request. Flow designer isn't letting us set a stage without adding another action, so we j...
