Role needed to access report
What role can be given to a user to view and access reports on dashboard without granting user an Admin role?
Forum Posts
Resolved! Need logic to make comments mandatory when state is changed from another state to "on hold" only on initial change
Hi Community, I have a requirement that the "comments" field be mandatory when the state of an incident is "on hold". I need to create logic that makes this field mandatory only on the initial state update. For example, if the state has been c...
How to set values dynamically in list collector ?
Hi folks ,I created one service catalog and i have a situation like set values dynamically in my list collector field . In below , i have a field "books" in that i have 2 entries . one is Shiva another one is vishnu . If i select vishnu as my selec...
Resolved! Script Action not triggering after event has been processed (scoped application)
Hi everyone, I've been trying - for a few hours now - to fire a simple script action when an event has been processed, and cannot get it to work. Just to be clear, I'm working in a scoped application. I'm firing the event like this: var gdt = new Gli...
Resolved! Paris Service Portal: Change :hover color on primary button?
Hi, I am a bit lost and maybe someone is able to point me into the right direction. I want to customize .btn-primary in the Service Portal. I am able to do this for example with the branding editor, by editing the Variables in the Portal page or by ...
Resolved! Enable UI Formatters on Service Portal Form Widget
Because the Service Portal does not support UI Macros, it instead allows us to create and use widgets in their place on Catalog Items. But did you know you can do something similar for forms that use UI Formatters based on UI Macros? If you take a lo...
how to get the sys_id of caller in the incident table using client script
i need to get the caller names sys_id in the incident from, using client script
Resolved! ServiceNow Fundamentals- Can't download the CloudDimension-infinity-logo
In module 15.5.3 - Catalog Administration Overview Activity, I can't download the CloudDimension-infinity-logo. The given link is not working. Please help me.
Resolved! GlideappCalculationHelper API is not working on a Record Producer
I'm trying to generate multiple RITM with a Record Producer and GlideappCalculationHelper API. Script is not working. Nobody knows why? var reqHelper = new GlideappCalculationHelper();reqHelper.addItemToExistingRequest(current.sys_id.getValue(), <cat...
Resolved! Catalog Client Script setValue using a choice Variables text value
Trying to use the Text value from a variables choice, chosen on a service catalog form, in a Catalog Client Script and getting nowhere. The idea is to generate a text box string based on the values the user is filling out on the form that they can vi...
Resolved! How to map fields from table to catalog using variable type select box
Hello Community, How to map fields from table to catalog item using variable type select box,In the type specifications I have given table name and column name,but still its not working
Resolved! Clear the Dependent Field Values if the reference Field is empty
Hi All, I have a reference field based on which other refrence field value is populated. Not when the value in the reference field is removed(Field is empty), other dependent fields value should be cleared out. I have written below code but its n...
Resolved! Installing Now CLI failed (Now Experience UI Framework)
Hi, I am trying to install Now CLI using this command: npm install @servicenow/cli -g I am getting this error message: npm WARN deprecated joi@14.3.1: This module has moved and is now available at @hapi/joi. Please update your dependencies as this ve...
Resolved! Can you batch update sets from multiple applications?
Hi, We have features that included updates to multiple applications (Global and CSM), is it possible to have one batch update set for the release or do we have to create one batch update set per application?
Resolved! How does "Wait for other responses before deciding" should work in Approval Coordinator
Hello Community Experts, I need your help to understand the Approval Coordinator rejection flow when "Wait for other responses before deciding" is selected. I've created an Approval Coordinator for which all approvals creates a single task, but on re...
