Hi everyone, I've been trying - for a few hours now - to fire a simple script action when an event has been processed, and cannot get it to work. Just to be clear, I'm working in a scoped application. I'm firing the event like this: var gdt = new Gli...
Hi, I am a bit lost and maybe someone is able to point me into the right direction. I want to customize .btn-primary in the Service Portal. I am able to do this for example with the branding editor, by editing the Variables in the Portal page or by ...
Because the Service Portal does not support UI Macros, it instead allows us to create and use widgets in their place on Catalog Items. But did you know you can do something similar for forms that use UI Formatters based on UI Macros? If you take a lo...
i need to get the caller names sys_id in the incident from, using client script
In module 15.5.3 - Catalog Administration Overview Activity, I can't download the CloudDimension-infinity-logo. The given link is not working. Please help me.
I'm trying to generate multiple RITM with a Record Producer and GlideappCalculationHelper API. Script is not working. Nobody knows why? var reqHelper = new GlideappCalculationHelper();reqHelper.addItemToExistingRequest(current.sys_id.getValue(), <cat...
Trying to use the Text value from a variables choice, chosen on a service catalog form, in a Catalog Client Script and getting nowhere. The idea is to generate a text box string based on the values the user is filling out on the form that they can vi...
Hello Community, How to map fields from table to catalog item using variable type select box,In the type specifications I have given table name and column name,but still its not working
Hi All, I have a reference field based on which other refrence field value is populated. Not when the value in the reference field is removed(Field is empty), other dependent fields value should be cleared out. I have written below code but its n...
Hi, I am trying to install Now CLI using this command: npm install @servicenow/cli -g I am getting this error message: npm WARN deprecated joi@14.3.1: This module has moved and is now available at @hapi/joi. Please update your dependencies as this ve...
Hi, We have features that included updates to multiple applications (Global and CSM), is it possible to have one batch update set for the release or do we have to create one batch update set per application?
Hello Community Experts, I need your help to understand the Approval Coordinator rejection flow when "Wait for other responses before deciding" is selected. I've created an Approval Coordinator for which all approvals creates a single task, but on re...
Hi everyone,Accidentally deleted a checked-out workflow.How can i restore deleted workflow.please suggest me the solution.
Use case - we need to know the timestamp when support user posted the comments in work notes. we may have multiple comments so I want to understand how we can capture the timestamp for multiple comments through script. I know we can store the times...
What is the difference between the 2: CMDB Groups (table: cmdb_group) or Groups (table: cmdb_ci_group)? Is there a reason they both exist? Are their benefits to using one over the other? Thanks, Julie Sutton
