Resolved! How do delete staging tables
Appreciate tips on removing the data in the staging table as well as deleting the table as needed.
Forum Posts
Is there any way to move images/icon of service catalog from instance to another ?
Hi,I tried moving images of my catalog item from one instance to another using update set but its not working. I checked admin override of ACL with function "getSCAttachmentReadAnswer" and I was able to see it in sys_attachment table. Somehow I captu...
Resolved! Difference between SOAP action and SOAP endpoint
What is the difference between the SOAP action and SOAP endpoint in an outbound SOAP message? Some specific example would be helpful
How to add multiple users from a List collector to AD group using IntegrationHub Microsoft AD spoke action(Add user to group)
Hi, I'm working on a Catalog Item to automate adding users to AD group. I have created a list collector in the Catalog Item to select multiple users to be added to the group. I'm looking for a help on how to add this list of users to AD group using I...
What are the advantages of RestMessageV2 over GlideHTTPRequest when invoking web services ?
I want to invoke a rest service. I would like to see which API is a better option, RestMessageV2 or GlideHTTPRequest.Are there some specific contexts where each of them have better advantages.
Resolved! Constructing Tiny URLs
Hello,I know that ServiceNow has a Tiny URL plugin that is supposed to shorten URLs, but I'm wondering if there is a way I can feed it a long URL and have it kick out a shortened URL that I can then pass along to someone.Our SharePoint team is going ...
Resolved! How do I dynamically add values to a list?
I have a customer that is requesting a field be add to a table to store multiple values, that are not sourced from ServiceNow. Meaning they cannot be stored in another table and reference, the person wants to be able to type them in, but view them as...
Resolved! In flow designer how to add approvals for catalogue task
Hello All, Based on one condition I have to create one service catalog task and want to attach approval to this task. I don't want to attach approval to the RITM it should be for task. In my case it is not getting attached to this task. Do I need to...
How to use field type Counter / GlideCounter
Today I ran across the field "Recorded at" (sys_recorded_at) on the sys_update_xml table. This field is displayed as a normal date/time field but is of type "Counter". From the documentation (https://hi.service-now.com/kb_view.do?sysparm_article=KB07...
Need help with Catalog Checkout widget (service portal)
We have onboarding form built using Order Guide. This form has a requested for field where the manager puts in his employee name for onboarding. This form when reaches the "Order Confirmation" screen, it pulls the gs.getUser().getID() in the requeste...
Resolved! Subflow cant be tested or published
I've created a new subflow that I am unabled to test or publish - these options are grayed out. I'm assuming that I've overlooked a required field, but I cant figure out what that is.
"gs.getUser().isMemberOf('Group_name') " is not working in UI script
Hi All, I want to show i icon in list only for one group members but it is not working. I'm writing below UI script , i icon in list should be visible to "SCS Leaderboard Group" group members and it should be hidden to others, (function() { addAf...
Resolved! Set Variable field of Cost Centre on Service Catalog to only show entries matching the User Country
Hi, I am trying to set a dependency on a Variable Set field called Cost Center so it only shows the list of Cost Centers that are available to the requester which matches their Country set against their user profile when they raise a request in the S...
Using the Jenkins Spoke
So I am just starting to try and use Flow Designer for integration. We currently use Jenkins as well as ServiceNow. Is there a guide that will walk me through how to call a job or perform a build? I am just looking for a basic guide to get started...
Resolved! Issues with gr.isActionAborted()
Hello, I am having issues with gr.isActionAborted(). Even though my update does NOT go through, gr.isActionAborted() returns false. Weirdly, when logging gr.update(), it returns null... I logged it like this. This code snippet is placed within an if-...
