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Create outage record from Change Request

Hi All,I've created a business rule to create an outage record when the 'Outage Required' checkbox is flagged in a Change.However I'm finding that 2 outage records are being created. I've tried disabling the business rule to see if there's somethign ...

Dark Ranger by • Tera Contributor
  • 2975 Views
  • 8 replies
  • 0 helpfuls

Resolved! Translation for report title on homepage

Hello SNow Community,we added a fixed homepage (for several user roles) and added some predefined list reports to it. Since we use a multilingual system we want to have the reports title displayed in diffrent languages (as the reports columns).But we...

Vespertinus by • Tera Expert
  • 10859 Views
  • 6 replies
  • 5 helpfuls

Resolved! Retire KB Automatically

Hi All,I would like to seek you help on how I can verify that our Knowledge Article will be retired after the valid to date. Will this be OOB in Fuji for Knowledge Management.Appreciate your help!

rc393g by • Kilo Explorer
  • 6018 Views
  • 11 replies
  • 0 helpfuls

CMDB Infrastructure Classification - Server / Network

Hello, I am hoping someone can provide guidance on this. We have our Server class broken out into: Linux / Windows / etc. , and Network into Switches / Routers / Firewall etc. As I am going through servers making sure they're mapped to applications i...

Community Alums by Community Alums •  
  • 2571 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to add a new field into the project - status report?

I added a new field "Executive Sponsor" in the pm_project table and trying to pull that value into the Status Report. Added the new field into this widget too, but I don't see the value here.. Can anyone tell how to pull the value into Status Report?...

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Community Alums by Community Alums •  
  • 3696 Views
  • 4 replies
  • 4 helpfuls