Dear All,I want to create a Master template on change form and link multiple tasks to that template, so when we apply the template on change associatedd tasks should get create and attach to the change. I got below link from wiki but its not working ...
Hello Everyone, I was wondering if anyway we can bypass the Application Service wizard or customize to add new fields. Due to some requirement we need to add few attributes and we need to present them during creation of the CI. As this wizard has lim...
I need to add searchable and scrollable drop down list on widget, i tried multiple options but unable to do it. Can any one please suggest.
We've been asked by our implementer to provide POP information to have monitoring on two of our company's mailboxes. We run O365, so POP is not supported. How can this be configured using O365/Modern Auth?
how will you generate a new sys_id by scripting in servicenow? and What are the different ways to do so?
Hello, I created a notification called 'Request Canceled' when the conditions are met request 'opened by user' is receiving two emails. How to skip the duplicate notifications? Thanks, SR
When a Record Producer is submitted we have the option to use produder.redirect to send a user to a specific page after submission. Is there a method to do this custom per catalog item as well? We need to send a user to a different page for a few cat...
Hello, I'm searching for a way to copy/clone standard change request templates. Use-cases are the following: Move large number of standard change request templates from one SNOW instance to another. Create new template based on the existing one (in o...
I am very new to the Service Now administration. im trying to send an email to one of my vendors when certain values are selected on my record producer form. then i want to take other values from my record producer and send it in a formatted email to...
We have a knowledge article in production that somehow has a URL set as the Knowledge Article Number. Is it possible to change the Number after the KA has been published?
In Helsinki, in the CI Class Manager, I see the Service Rules Metadata Editor where I can define Containment Rules and Hosting Rules. There is some official documentation here: Service rules metadata At my university, we aren't using either Discovery...
I am trying to figure out how I can create an action in flow designer that wil get me the total disk space on a server. example: The server has 3 disks that have different sizes (100, 200 and 300 Gb) that totales to 600 Gb. I would like to sum these ...
I do most of my work in Workflow Editor, I want to start doing more in Flow Designer. I want to create a Subflow that would verify an associate has a manager assigned to them. If not create a Task to assign manager and then allow Flow to move to m...
Hi, My mid server suddenly stopped working on DEV instance. I'm pretty sure it is NOT related to our network connection, because other Mid Server, on the same server, are still working fine. I was in the middle of importing data, and the Mid Server ...
Hi Everyone, I need to complete below requirement using Flow Designer If the request is submitted by a member of CAB Approval, the request is considered pre-approved and will advance to fulfillment which means need to create catalog task If the requ...