Opening URLs in a new Tab
Does anyone know how to open External URLs in a new tab? The links all seem to open in the same window. I am adding a Menu item in our Portal and I've tried using the URL Target field with _new and _blank with no luck
Forum Posts
Resolved! When knowledge valid to is reached kick off the Approval Retire Workflow
Anyone setup a script/scheduled job to kick off the Approval Retire Workflow when the valid to date has been reached? If so, could you provide the script and/or steps involved?Thank you in advance!
How do I clean up an update set?
I'm working with an update set for the first time and need to clean up unnecessary entries before pushing it from dev to test. I'm having trouble understand what to remove. (1) Can I delete anything where the "Action" says "DELETE"? I have several th...
Resolved! Flow Designer - Wait Conditions
Hi A I am struggling to get started with parts of flow designer and would like to some advice on how to go about achieving something specific. I have a flow that calls several reusable sub flows. Most of the sub flows are very basic in that they are ...
Resolved! Server JavaScript error Cannot call property size in object com.glide.script.fencing.ScopedChoiceList. It is not a function, it is "number".
I am using the OOB widget SC Catalog Item and cloned to different scoped application. I am getting an error when I am using that widget. Did anyone faced the same issue? Could you please provide your inputs? When I check the logs on choiceListQuantit...
Unable to activate workflow in flow designer
Hi All, I have created 5workflows in flow designer.they are in Draft status and I am not able to publish themTwo are activated and working fine but I am not able to activate rest 3.I click activate and get a message that flow has been activated suc...
How to delete a record from a reference table without deleting related records
I am looking to clean up a reference table. The table holds records of employee names and gives access to the Service Catalog to submit requested items. There are employees listed in it that are no longer with the company that I'd like to delete. I a...
How to delete a table index?
I recently created a table index by following this docs guide: Now Platform administration > Table administration > Create a table index (Paris) Now I want to remove it, but cannot find a way to do so. It's not documented (that I can see), and the P...
Resolved! Empty users in user roles?
Hello, Help needed, i want to remove empty user in sys_user_has_role.list? we found (25) empty user and not able to remove or delete is there any alternate to remove them?
Resolved! Generate Text Index on CMDB_CI and CMDB_CI_PRINTER
I've triggered the 'Generate Text Index' on cmdb_ci and cmdb_ci_printer tables to fulfill a request to have the ability to 'for text' search on these tables. I have two questions, one I did not receive the text index complete email (outbox in our STA...
Resolved! How to remove "Search Resources" from Agent Assist's "Related Search Results"?
Good morning all, We are trying to remove Search Resources from the dropdown list shown in the attached image. To be specific, this dropdown is located in the Agent Assist "Contextual Sidebar" Section in Agent Workspace. We want to remove a few of ...
sys_choice table is not available for Reference
Hello, I have custom application and trying to add a new reference field to sys_choice table, but this table is not available. I spent some time to investigate this issue and found unexpected condition. I opened the dictionary of Reference field An...
How to get Multiple Line Text Prompt on service portal
Hello, I have a prompt on service portal that when approver clicks on reject widget, it show to enter mandatory comment in single line text. I want is multiple line text. How can I achieve this? Server script of widget is: if (input) { // update pag...
The Dashboard Icon on the Dashboard Overview Page is Missing. How do I get it back?
I made edits to a dashboard and when it was moved from our DEV environment to PROD the icon that you see when viewing the Dashboard Overview page was gone (see attached). I can't find how/where to edit that. Can someone point me in the right direct...
Resolved! Dynamically populate dropdown selection in Portal widget
Hello, I have a portal widget, and in my portal widget, I have a dropdown field that needs to dynamically display choices from a field in ServiceNow. How can I do this? For Example: On the Incident form, I would like to display the choices in the st...
