Hi Community, I have a workflow that sets the state of the RITM to closed once the related sc_task is closed. I have added a notification that is sent between the creation of the task and the closing of the RITM. How would I check the state on ...
I have a menu item directing to a page which contains a form. This form should display the record of the currently logged in user's company profile. What is the best way to achieve this? Below is a screenshot of the menu item, with a hardcoded sys_id...
Hi, I have many string fields set to 400 characters. This allows the boxes to be the right size. However I need to stop users putting in too much data. How best to do this with a script? I tried an On Change Client script, but it didn't work: functio...
Hi Community, I had recently customized the cart widget, and also had to clone the OOB header menu widget to accommodate the custom cart widget. I updated all the angular templates "menuTemplateCustom", "item-added-tooltipCustom.html", "spDropdownTr...
When I pull a set of records using the REST API Explorer everything works great until I add the short description field to be pulled. I get the below error This page contains the following errors: error on line 592 at column 27655: PCDATA invalid Cha...
Hi experts, Would like to know how to add more information like company details and logo to the login.do page.
using ATF I am not able to set date for a field called Planned start date under change form. can u suggest any script to edit calender date.
Hello again SNow community, what would be the best way to achieve the following functionality: I want my organizations IT support personnel to be able to access Hardware Assets. I want them to be able to read and modify current assets, for example ...
Within the Knowledge properties I've made sure to check that the "Hide Import Functionality" button is set to false but the import button is still missing from the Knowledge Base and Category sections of Knowledge. I'm not sure what else i'm missing...
We are working with the new Order Guide in Kingston and we have about 22 Items we want to include in the Order Guide that we are creating. I cannot find a place to have all the 22 catalog items that show up on the Choose Option page to have the togg...
Hi, I have widget that added to page, it is taking 3/4th of the screen but i want to fit the entire screen Can anyone please let me know how to do this
A customer asked if there was a maximum number of columns allowed in the CMDB base table. I could not find any reference to maximum columns, for CMDB or other table. They also wanted to know if there was any license consideration regarding number of ...
Hi Everyone, I've been asked to add a couple of custom fields to the Header of the Catalog Item form in Portal. I added these fields to the sc_cat_item table but am not able to get them to display on the portal view. I modified the SC Catalog Ite...
I have a small workflow in Flow Designer aimed at eliciting approvals when records are created in certain CI classes. The trigger for the flow is 'record created' in the Configuration Item (cmdb_ci) table, but when records are created in extended tab...
I am creating a custom survey widget where users will give feedback about the customer service we provided. Users are sent an email with a link to the survey once conditions are met. How would I replace the OOB Take Survey widget to the custom widget...
