SCCM-Servicenow Integration Integration with SCCM was working fine till SCCM version Microsoft SCCM 2012 v2. Post SCCM upgrade to 1702 SCCM integration has started failing with error.Object V_GS_SN_SAMP_ADD_REMOVE_PRORAMS_EDITION" does not exist. I...
Is it possible to configure our instance so that emails are only sent to specific domains i.e. @nationwide.co.uk, @capgemini.co.uk, etc i.e. we want to restrict the system so emails are only sent to a 'whitelisted' group of email domains, is this pos...
How to get certificate authority/root/server/ certificate for servicenow. I need to provide server SSL server certificate to third party so that it can integrate with servicenow. The certificate I get from web browser lockpad (for SSL) is only valid ...
Hello, can someone let me know, what is the pricing for the integrationhub or where I can find information about the pricing? Best regards André
The Delivery Time value in the Service Portal for my offboarding catalog item displays a different value than what is showing in the Service Catalog. The Service Catalog is correct; 3 days. The expected time in the workflow is correct also. Does the...
Hi, I have a service portal that has a modal widget. I have added the link properly but when I click to test it the result is void(0). To verify I copied the link and tried to open in a new tab but it is void(0). Overall is not brining the URL link I...
Hi All, I have to disable attachments on client script using g_form.disableattachements(). This is working on instance only though i selected UI type as 'All'. This is not working in service portal form widget. Using atrribute 'no_attachement' it i...
Hello Friends, I would like to get the suggestion/recommendation on what to use - Flow Designer or Workflow Editor (Orchestration)? I can see that Flow Designer has the capability to carry out almost all of the activities which can be done in Workflo...
HiI am trying to insert a image on the form with reference to below linkOpen Google Map from a Location Record - ServiceNow GuruWhen I do this on global Application, it works perfectly fine, giving the attribute value for the field.But when I do the ...
The business users requested to make a change to the blue Save button on Service Portal. They would want to see only Save text on the button rather than Save (Ctrl + s). I looked at the widget, form, and searched for button but I could not find the s...
Can we use g_scratchpad object in UI policy ? If yes, can we execute UI policy scripts in mobile....
Hi All, I am having an issue with Flow Designer. I have a Choice box on a table (sc_cat_item) with integer values (1, 3, 5 etc) that I need to compare to an integer field on another table (sys_user). I can't select those fields together in Flow Desig...
Do you change the status of a CI after a period of inactivity? We leverage the Operational Status field, I was thinking of changing the status of a hardware CI to non-operational after a period of 90 days or so using the staleness metric in the CM...
Hi Everyone, I'm currently working on a Virtual Agent(Search Topic) in which I have used the Script from ITSM virtual agent plugin- sn_itsm_va.VAContextualSearchUtil(). I have 3 test catalogs(2 catalog items and 1 record producers) with Meta tags...
I am trying to follow the SN documentation on https://community.servicenow.com/community?id=community_article&sys_id=215d6629dbd0dbc01dcaf3231f96194a where you build the original export of records (which we're exporting Incidents and importing them a...