AngularJS Material in widget
I want to use the AngularJS Material in my service portal widget." Could someone guide to use the AngularJS Material tag like "<md-button>" and "<md-datepicker>" in service portal widget?
Forum Posts
Resolved! dot-walking from task_sla to incident table custom field
Hi to everyone...just a little doubt about SLA, workflow and dot-walking: I have a SLA with his workflow with notification at 50% and 75%, for the notification at 100% I have a "If" condition which "yes" brings to a notification and "n"o brings to an...
Inbound email processing but target is empty
I have created a new non-extended custom table and have an inbound action. The inbound action is supposed to create a new record (which it does). The issue is the target on the email record is broken. It's not empty but when you click on it you can't...
Resolved! REST API access to sys_journal_field table for a non-admin user is denied
Just as the title suggests I am having issues setting up access to the sys_journal_field table for an API user. Is there a specific role other than 'admin' that can be used to access this API table? I've also tried to set up an ACL to this record b...
Resolved! How to copy attachments from RITM to Incident
I have used the following script in BR after insert :GlideSysAttachment.copy("sc_req_item", current.request_item.sys_id, "incident", current.sys_id);But it is not working.Please do the needful.Regards,Ram Prakash
Prevent data driven VTB
We have an issue where data driven VTB will make it possible for users to change field values on forms, that go against policy. The reason this is, is that a lot of limitations are bound to Client Scripts which are not honoured in VTB.We removed the ...
Resolved! Calling Virtual Agent topic from another Topic
Hello All, Good day!I'm currently playing with virtual agent in our new London instance. Does somebody knows(if possible) how to call another virtual agent topic from another topic? Thank you
Resolved! How to reapply update set?
Hello, I created one table using a custom update set. Then when I was working in the default update set, I accidentally deleted it. (First deleted all fields and then the table itself) Is there a way to reapply the custom update set and retrieve the ...
Resolved! Pop Up Notifications
We have a request from our user community to send a pop up within the ServiceNOW application. The use case is for a custom application used by our Legal team to track Employee Investigations. An Investigator is assigned to a case record and that per...
Service Portal Report Widget
Hi to all,i need to see a report on service portal. Like img.any idea?thanksregards.
Execute linux command through Flow Designer
Hi, I'm trying to execute a linux command through flow designer/integration hub I created a flow with a script step activity with the following script executing (function execute(inputs, outputs) { RunCommand('/path/to/myscript'); })(inputs, outputs...
Resolved! List of Tables that extend Task table
Is there documentation available to get complete list of tables that extend Task table.
Inherited roles not deleted when user removed from group
Hi This issue relates to roles which have been inherited by a user via membership of a group, which are then not deleted when that user is removed from the group membership. Previously, I was able (as advised elsewhere in the Community) to export the...
'Publish' UI action not working in kb_knowledge form seems like a major bug in ServiceNow platform
Hi, We have OOB UI action 'Publish' for ServiceNow platform on kb_knowledge table . When we want to publish an article then if we click on publish it publishes the KB article . Have requirement like we need to Publish the article to users who ar...
In the CI tables where should desktops, laptops and tables be stored, cmdb_ci_computer or cmdb_ci_pc_hardware?
We've been storing our desktops, laptops and tables in what I'm guessing is the base table cmdb_ci_computer but it appears we should be putting them in cmdb_ci_pc_hardware, is that correct? As an aside, I still don't understand the relationship betwe...