Hello Team,I have a request which is created to check Locations that does not have a site support group assigned. I created a flow design to try and add the list of locations to the RITM, but the details appear as sysIDs - how can I display the list ...
Hi, Guys there, I need help in the Conversion of dates from CST to UTC. Tried couple of ways, but seems unreliable. Can anyone help me the way to get CST date into UTC format ? Below is the example and solution looking for, var cstDate = "2020-07-2...
Hello,I've set the page kb_view to public so all people have access to a dedicated PUBLIC Knowledge base. From the other knowledge base (INTERN) I've set a group that has the right to read articles of this KB.The problem is that when I sent a Per...
I have values in a list collector and some of the values contain commas. For example, Bugs Bunny, MD or Looney Tunes Practice, PLLC. I have been able to get a script working that uses the DIsplay Value from the list collector. I use the names to ca...
Is there a list of all directive available like sp-date-picker and sn-record-picker ?
I am trying to use Assert Text on Page (Custom UI) in ATF to check the text on the message that is output once I have created a security incident from an incident. Is there anyway I can use wildcards in the text search, because currently I have to st...
I need to write the display values from a list collector to a text field. The ultimate use case is to use the values through an integration using integration hub. I can get that to work once I'm able to write the data to a text field. I'm trying to a...
Hi - wondering if anyone can share their experience uploading .dxf files (floorplans)? We are trying to upload a 4mb file - so far it's taken well over 30 mins and we can't see any progress to tell if it's working or not. Given that its converting ta...
Just want to make sure if this is happening just in my instance or if it's also happening in other instances too. In my Paris instance, Script step's input variable value is turning to "{{undefined}}". This doesn't happen in my other instances in dif...
All: While testing a flow that contains a For Each loop the test is getting executed only for the first record in the loop and not the second; I am using a Lookup Records step prior and for each record in that result I am executing a series of steps....
Hi all, so I'm trying to run the same flow on multiple tables, that all have a extension relationship. Let's say I want a flow to run for ALL task tables and I create a flow based on [task]. This Flow will only trigger for records directly on [task] ...
Hi All, So slight issue. We are looking to enable Contextual Search for our Incident (and Request) forms. Somehow we have disabled this from showing on the incident form (and other forms) which we are now looking to reverse - only trouble is I cann...
Hi all - and Happy New Year! I've noticed some odd behaviour when searching for knowledge articles via the Service Portal. Basically when I have chosen a specific knowledge base via the portal and then try to search it ignores the knowledge base I've...
Hi, I have an excel file to upload into SYS_USER table with their primary group assigned. As part of the transform map script, I had the below script but it doesn't work. Can you please let me know what I am missing?
Does anyone have any examples they can share of presenting RITM variable summary in an email notification script in a table format? We have approvals triggered from Requested Items and are currently providing the OOTB script summary but i would like...
