I am trying to restrict access to Catalog Item Variables by role. The variables should always be available when the user is submitting via Service Catalog. Once submitted the values of catalog variables should be restricted (RITM, SCTASK, and repor...
Could not see this covered anywhere else.Why is it that when a copy is taken of the OOTB Service Portal index page (using the Clone Page UI action), when previewed and the language is changed, a lot of the widgets do not translate.E.g Taking a clone ...
I'm trying to build a custom PowerShell activity that will run Invoke-RestMethod against my instance to pull an attachment to the MID server. I have a service account built in ServiceNow with permissions to do this. When I run my PowerShell script on...
How to enable or disable column search option for fields in list. e.g. watchlist ( glide_list ) fields are disabled for search by default in list.Is there any property to disable specific field type. e,g, we would like to hide search on user_image fi...
I have a manager who wants to be able to add tasks to a Guided VTB that is using Catalog Tasks. He is currently an itil user and I could give him the role of task_editor to accomplish this, but the description of that role makes me nervous. "Can edit...
Good Day, I am trying to move the header menu on the left-hand side from the right side which is by default. any leads will be appreciated.
Hi all, I know the difference bet <j>and<g> but i am not sure about the difference bet <j:> and <j2:>tag or <g:>and<g2:>tag in jelly in servicenow.
I want to trigger a email notification every 6 months to Article owner, Knowledge Admin and Knowledge Manager when a KB article is to expire, 14 days before. I have created an event, a notification and also a schedule job. I checked in event log, eve...
Good morning! I am trying to make the view of the user profile the same for ITIL and Non ITIL users. We have enabled searching for users on our Service Portal and want users to get the same experience on user profile regardless of roles. I found an...
I would like feedback from the Community on who (person or group) owns the CMDB. Is the ownership broken out into Classes or is the CMDB centrally owned and managed? Thanks in advance! Teri
Hi guys, When i run the orchestration workflow i am getting the error "Unable to find any validated MID Server based on status (degraded), and application: Orchestration" . I already have mid server which status is up.
Hello, I have a requirement to autopopulate current date time a field when we click on a link in the notification, I am trying to generate the URL using below: Click Here: ${URI+&sysparm_begin=gs.nowDateTime()} but this is just not giving me any...
Hi Guys, I am unable to make the below code work. I am trying to send an attachment via REST message by encoding it to Base64 first. The records are getting created in the third party system without the base64 bit. Any ideas? (function executeRule(cu...
is it possible to call a processor from a background script
Good Day Portal Experts, I am facing a challenge on CSS of Typeahead search widget where the client wants to change the color of the incident ( i.e. red ) and request ( i.e. black) in the search box result. Please refer to the attached image and gui...