We have a Multiple Choice Question with 5 options. I have been asked to delete one of those choices (there is no Active field, so I can't set it to inactive). So I go into the variable, select the Question Choice that I want to delete, slide to t...
I have a catalog item called 'New User', I would like requests for this item to be approved automatically. Looking at the solution in this community post, I can see that it is easy to set up automatic approval for all incoming requests using Busines...
Obviously I am not understanding the "Wait for a duration" flow logic in Flow Designer. Here is what I am trying to do: During M-F, 8-5 allow the flow to run without delay.All other times, wait for 10 mins. I have tried setting up a schedule to no s...
Hi, I am very new to ServiceNow, so my knowledge of its full capabilities are a bit limited. I have been asked to investigate embedding already created QuickSight dashboards into ServiceNow. I have found the following Github project that uses AWS Cog...
Hey friends, I have an Order Guide with : 1 catalog item 1 record producer on submit order guide I want to redirect a page. I created a business rule on the RITM table: when to run: after, insert filter: order Guide is <the Order Guide> Advanced: (f...
Dear SNC, how can I add seconds with Gliderecord to an existing record? Idea var gr = new GlideRecord("incident"); gr.addQuery("sys_id", "9b8eb0c94f71f20022c92eff0310c222"); gr.query(); if (gr.next()) { gr.overdue = gr.overdue.addSeconds(3600); gr.u...
We are planning to deploy Social Q&A but we are unable to find a way to administer both questions and answers.We want to apply these capabilities to the Knowledge Base admin:Ability to delete questionsAbility to delete answersAbility to modify other'...
Hi, How does GlideRecordSecure.chooseWindow(firstRow, lastRow) method work? var gr = new GlideRecordSecure('incident'); gr.orderBy('number'); gr.chooseWindow(2, 4); gr.query(); if (gr.next()) { gs.info(gr.number + ' is within window'); } Will it ch...
We just upgraded from London to New York and would like to start using the new Knowledge Portal. We have several knowledge bases and would like to order a few of them higher than the remainder. It looks like there is an Order By setting using the "...
Hello, I want to create an application using IntegrationHub ETL. For that, the initial step would be to create a Data Source. When I click on the new button to create a record in the Data Source Table and after selecting Type as REST(IntegrationHub) ...
Hi,I have a dropdown field "status" on my form and im looking for a way to create a dialog box with three options "cancel", "cancel but dont send" , "send". When a user changes a status to cancel, this dialog box should appear with these three option...
Hello - I have a Transform map that is running a transform on a sepcific table from an import set. When running the transform and within that table there is a "Name" field, when i run the transform some of the records on that "name" field are trunca...
I am getting an Error Message: Illegal access to method isImpersonating() in class com.glide.sys.GlideSession I started getting this error message from a business rule I have created Please help me fix the issue.
Hello, I am working on implementing a date picker for a UI page. I have the following snippet in my HTML code-field: <g:ui_date class = "form-control" id = "wt_start" name="work_time_start" value="${sysparm_start_date}"/> Which displays like this: w...
Can a service request be auto approved via Flow Designer? We have a service request to request a specific item, which we do not require approval for. So if REQ has Item A, auto approve the request? (New to ServiceNow and these ways of working so open...
